What is a Lead in Salesforce.com ? Leads can be entered manually, imported or captured from a Web-to-Lead forms. Leads contain both company and contact information. When new leads are created we must automatically assign those leads to sales people using lead assignment rules. In Salesforce, a lead is the default object that is created … Read more
Salesforce Knowledge base is an effective knowledge management system that helps solve issues or answer questions of external customers as well as internal employees, by using articles. In the same way, public knowledge base helps the guest users to find the related articles through the community sites. How to set up Salesforce knowledge? Set Up … Read more
Journey Builder is one of the tools that are part of the Salesforce Marketing Cloud that allows you to design and automate the marketing campaigns that guide customers through the brand experience. It is based on the customer journey, it acts on the customer experience with the aim of improving it. Salesforce Journey Builder is … Read more
ISV stands for Independent Software Vendor, which refers to a company that builds an application-specific software to function on a platform. To put this simply, think of the ISV partnership as a way that companies sell their applications to existing Salesforce customers via the AppExchange. How do I become a Salesforce partner? Registration costs $6000 … Read more
Full Answer What exactly is Salesforce? What exactly is Salesforce? In easy terms, Salesforce is software that allows companies to better manage their relationship with customers by focusing on the relevant areas. It is offered as a SaaS (Software as a Service), which means that you don’t need to download or install it on a … Read more
The Salesforce IoT Cloud is a platform for storing and processing IoT data. It uses the Thunder engine for scalable, real-time event processing. Its collection of application development components, known as Lightning, powers its applications. Full Answer Is Salesforce the best cloud service? With that, here are the tools you can use to build apps … Read more
Here are some examples of great questions you may wish to ask: What, if anything, has frustrated you about people who have worked in this position at Salesforce before? What would you need me to concentrate on in the first few weeks of starting? What are the plans for the Salesforce as a company over … Read more
Interaction Studio is Salesforce’s real-time personalization and interaction management solution that’s part of Salesforce Marketing Cloud Salesforce Marketing Cloud Salesforce Marketing Cloud stores data within its system as Data Extensions. You can think of this as a spreadsheet with column headers and rows of details. Contact Builder allows you to organize and link a variety … Read more
Salesforce integration is the process of integrating your Salesforce CRM with other systems and applications, such as ERP, Marketing Automation, HCM etc. There are many reasons why businesses want to integrate Salesforce with their other systems. Full Answer How to set up a Salesforce integration? On the Manage App page, click ‘Edit Policies’ Navigate to … Read more
Your Salesforce instance refers to the server that your Salesforce organization lives on. Many Salesforce orgs (also referred to as an “instance”) live together on the same server, a method of server management called “multi-tenancy”. As opposed to one system living on one server, many instances live on one server.Feb 25, 2015 Full Answer What … Read more