What is salesforce interview questions


Here are some examples of great questions you may wish to ask:

  • What, if anything, has frustrated you about people who have worked in this position at Salesforce before?
  • What would you need me to concentrate on in the first few weeks of starting?
  • What are the plans for the Salesforce as a company over the forthcoming five to ten years?
  • How does Salesforce attract more clients and customers? …
Salesforce Interview Questions For Freshers
  • What are the features of Salesforce. …
  • What is an object in Salesforce? …
  • What is meant by an App in Salesforce? …
  • Explain different types of apps we can use in Salesforce. …
  • What is sharing rule? …
  • What is an Audit trail in Salesforce? …
  • What is the difference between role and profile?


Table of Contents

What are good interview questions for sales?

Top interview questions for sales managers . What makes a good sales manager—and how do you spot them? These interview questions will help you identify ability and prowess in your next sales manager. Here, you’ll find questions to help assess a candidate’s hard skills, behavioral intelligence, and soft skills.

What are Salesforce questions?

Free Salesforce Admin Practice Exam

  • Professionally written questions by Salesforce MVP, Christine Marshall.
  • Explanations and links to additional learning resources are included to ensure you are set for success.
  • 100% free practice questions.

How to prepare for Salesforce interviews?

Talk yourself up:

  • Speak up. Your strengths, experiences, goals, and values are important to us, and help us understand what makes you an outstanding candidate.
  • Let us know why you’re here. …
  • Be ready to relate your skills back to the requirements in the job description and provide specific examples when talking about your past experiences to show that you have the …

What are the most often asked interview questions?

Answers to 10 most common job interview questions

  1. What are your weaknesses? “What are your weaknesses” is one of the most popular questions interviewers ask. It is also the most dreaded question of all. …
  2. Why should we hire you? Answer ” Why should we hire you ?” by summarizing your experiences: “With five years’ experience working in the financial industry and my proven …
  3. Why do you want to work here? Many interview questions and answers seek to evaluate whether or not a job is a good fit for a candidate. …

More items…


What is Salesforce interview answer?

What is Salesforce? Show that you’ve done your research on the company by briefly describing the Salesforce product, its importance to the company, what it does, and/or how it works. Salesforce is an incredibly effective CRM (Customer Relationship Management) product.

What is interview in Salesforce?

There are three basic distinct phases of the interview process, once shortlisted, the candidate must face: A telephonic round with the recruiter/TA/offshore manager – depending on the job role. Multiple rounds of Technical/Domain Interviews – the difficulty and number of rounds depend on the job role.

How do I prepare for a Salesforce interview?

Maximising Your Salesforce InterviewPrint off your CV and learn it inside out. … Research the Interviewers & Company. … Ask Questions & Listen. … Brush up on Salesforce study material. … Know your Strengths & Weaknesses. … Cross references your CV to the Job spec. … Accomplishments. … Current/Previous Employers.More items…•

What is Salesforce in detail?

Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

What is Salesforce answer?

Salesforce is used for customer relationship management in sales, marketing and customer service. The list of core Salesforce products includes: Sales Cloud – software allowing sales process automation, design and management; contact, lead, and opportunity management; sales reporting and forecasting.

What is Sfdc in Salesforce?

SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.

Why do we use Salesforce?

Salesforce lets you efficiently unify different principal functions of your business so you can achieve customer success. You can sell, provide service, market, collaborate, know your customers, and build apps on a single platform.

Is Salesforce a good job?

The Salesforce Developer skillset is one of the most in demand roles within the ecosystem, and was recently rated one of the best jobs in the world.

Why do you want to join Salesforce?

Salesforce is a fast-paced environment where we have to adapt constantly to new features, products, and customers. Thus, career opportunities are numerous, and the company’s exceptional growth has a positive impact on the growth of our careers.

What is Salesforce with example?

Salesforce is a cloud-based service as a software (SaaS) company, which means it hosts an application customers can access online. It operates on a pay-as-you-go subscription business model. Because all data and information is stored in the cloud, Salesforce is accessible from any device at any time.

What is Salesforce for beginners?

Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals.

What is CRM in Salesforce?

Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

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What is Salesforce application?

A Salesforce application is a container of tabs, processes, and services. We can create new apps by grouping some standard app, customize existing apps according to our work. Salesforce provides many standard apps such as call center, marketing, sales, etc. There are two types of Salesforce application:

Why are reports important in Salesforce?

Reports are an essential part of any business. Descriptions provide a clear picture of the management. Reports are used to track the process towards its various tasks, control expenditure, increase revenue. Reports help in trend prediction. Salesforce.com allows you to generate reports in different styles.

What is a lookup relationship in Salesforce?

It’s a loosely coupled relationship among Salesforce objects. In the Lookup relationship, both parent and child have their sharing setting and security controls, which means if a parent record gets deleted, then child records remain in the system.

Why is Salesforce using governor limits?

Salesforce introduced the concept of the Governor limits to prevent monopolization of the shared resources between users. Governor limits are the biggest challenge of a Salesforce developer. This is because if the apex code exceeds the limit, then the issue is a runtime exception that can’t be handled.

What is Salesforce software?

Salesforce is a software as a Service (SaaS). It helps you to manage customer relationships, integrate with other systems, and build apps. The tool helps you to manage and create a custom solution as per your business requirement.

What is master detail relationship in Salesforce?

In the Master-detail relationship, the parent record controls the behavior of the child record regarding visibility and sharing. If a master record gets deleted, then the child records associated with it are also deleted. The security setting of the parent object applies to the child object.

Why are skinny tables used in Salesforce?

Salesforce can create skinny tables to avoid join and contain frequently used fields. Thin tables improve the performance of read-only operations. Skinny tables are set aside in sync with their source tables when the source table is modified.

What is an app in Salesforce?

An App in Salesforce.com is a container that holds various things such as a logo, name, and a set of required tabs. It is also called a group of tabs that work together to prove the functionality that you are looking for.

What is workflow in Salesforce?

Workflow is an excellent way to automate specific business processes in Salesforce. To do this, you are required to define certain rules and regulations to automate tasks such as sending an email, updating a field, create a task

What is audit trail in Salesforce?

The Audit trail in Salesforce is a unique feature that helps in tracking the changes that have been made in the organization by you and other administrators. It would be helpful for the organization with more administrators. This audit trail shows you the information of the twenty most recently made changes in your organization.

What is a standard object in Salesforce?

Standard Object: These are the objects provided by the salesforce, which include contacts, accounts, opportunities, leads, cases, campaigns, products, contracts, dashboards, etc. Custom Object: This includes the modifications made to the Salesforce by users. It stores the essential and unique information of an organization.

What are the different types of reports in Salesforce?

There are four types of reports that are available in Salesforce, which are as follows. The tabular report is those that give us the total in a tabular format. Matrix report the format where grouping is done based on columns and rows. The summary report gives us detailed reports based on columns.

Can you have multiple profiles in Salesforce?

For example, a sales profile can have access to leads, opportunities, contacts, campaigns, etc. As far as the second question is considered, the answer would be yes. The people who work in one department have the same profile.

Can you edit VisualForce pages?

Yes, of course! We can create and edit the VisualForce pages in both the production environment and in a sandbox. The only thing you can not do in a production environment with a VisualForce page is adding the unique values for which you need to do this in the sandbox.

What are some examples of Salesforce?

Salesforce is a tracking program by itself that records numbers of helpful basics details. Example: 1 Number of customers served daily 2 Daily sales volume 3 Detailed reports from Sales Manager 4 Sales figures by month or quarter

How many reports can you add to a Salesforce dashboard?

You can add multiple reports (up to twenty) to a single dashboard.

Why use bucket fields in Salesforce?

They are used when admins need to create a report on user activity. Bucket fields allow you to group the data in quite a broad manner, eliminating the need for complex function performance. This saves a lot of time, especially when you need to generate a report ASAP.

What does ORO stand for in Salesforce?

ORO stands for “ Object Relationship Overview ”. If you do get a question like this in your job interview, I recommend that you elaborate on your answer and not just state the abbreviation and be done with it. This is a great example of those Salesforce interview questions that allow further explanations – your employers might even expect them.

Can you talk about Salesforce features?

No employer will ask you to talk about the advanced Salesforce features straight off the bat (at least they shouldn’t). Most of your job interviews are going to start with a short introduction, right before moving on to the actual Salesforce interview questions.

Can you use Salesforce Lightning on a mobile app?

So, keep this in mind while you study! Yes, you can use Salesforce Lightning on the mobile app.

When is Salesforce interview 2021?

February 17, 2021. If you are interviewing for jobs that require proficiency with Salesforce, it can be helpful to prepare for questions about your experience using it. In this article, we examine 13 commonly asked Salesforce interview questions with example answers.

What is Salesforce CRM?

Salesforce is a cloud-based CRM software that offers a wide range of functions and features businesses use to identify the needs of their customers, address problems quickly, deploy customer-focused products and build lasting customer relationships. Read more: How To Find the Best Jobs for You.

What are the three types of objective relationships in Salesforce?

Example: “The three main types of objective relationships in Salesforce are lookup relationships, master-detail relationships and many-to-many relationships . A lookup relationship is the most basic form of an objective relationship. It links two objects together, creating a child-parent relationship between them.

What is an app in Salesforce?

An app is a folder that holds a logo, name, and a set of required tabs among many other things. It’s also a group of tabs that work together to prove the functionality that you are looking for. In Salesforce, you can customize apps to match requirements, or you can build new apps by merging custom and standard tabs.

What is Salesforce’s culture?

Salesforce describes its culture as their “Ohana,” the Hawaiian word for intentional family, which is guided by four core values: Trust, Customer Success, Innovation, and Equality.

What does Salesforce hire?

Salesforce hires for a wide variety of roles. While much of their workforce is tech-oriented, they also need marketers, customer service representatives, accountants, and nearly every other specialty required to run a company.

Is social media good for a job interview?

Social media is an excellent way to learn about recent events and more about the company’s vibe. Yep, that’s the power of research. But that alone isn’t enough. You also need a great way to tell the hiring manager about your valuable skills and traits. With straightforward interview questions, that’s usually pretty easy.

Is Salesforce valuable?

Yes, I gained Salesforce experience while working for my last employer in the marketing department. Salesforce allowed us to enhance our customer experience, dramatically increasing sales. For example, by using the Marketing Cloud to create personalized content marketing, we were able to achieve an 80 percent increase in buyers. Ultimately, I used Salesforce for two years and found it to be an incredibly valuable solution.”

What is Salesforce.com?

A: Salesforce.com is a Software as a service (SaaS) tool with pre-made solutions like Sales, Marketing, Healthcare, and Service Clouds. These tools are designed for specific industry applications (including Salesforce solutions for non-profit organizations) and require little technical background from users.

What is data skew in Salesforce?

A: Data skew relates to performance issues that occur when a single user, or members of a single role, own most of the data records in a particular Salesforce object. Normally 10K+ records attributed to one user are going to cause data skew issues.

What are the two levels of access in Salesforce?

There are two levels of access you can share: read-only and read/write.

What is a governor limit in Salesforce?

A: Governor limits in Salesforce are limitations aimed at forcing developers to write efficient code that does not waste platform resources. Governor limits help keep applications scalable, but they often require creative workarounds.

What is an Apex scheduler?

A: Apex scheduler is a handy Salesforce tool that lets you run specific Apex classes at a certain time. In order to use the scheduler, a Salesforce developer will have to write an Apex class that uses a schedulable interface. That class has to be scheduled for execution on the desired schedule.

What is permission set in Salesforce?

A: A permission set allows users to set user access permissions without changing their profiles or roles. Rather than creating new profiles, Salesforce admins can create various permission sets and assign them to users.

What is audit trail in Salesforce?

A: The Audit trail is a Salesforce feature that lets you track changes that have been made in your organization. You can see both the changes that you or other administrators make.


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