What salesforce admin do


Among the activities that a Salesforce administrator can develop, we can find:

  • Data cleaning: eliminate duplicate accounts and contacts by mass updating and importing data using import wizards, data…
  • Customization and development: they can spend a lot of time in the settings menu adding picklist values, modifying page…
  • User maintenance: add new users, modify existing…

What Is a Salesforce Admin? Salesforce administrator—Salesforce admin for short—is an operational role. Salesforce admins work with stakeholders to define processes and customize the Salesforce Platform. They help their company’s users get the most out of Salesforce by making the platform work for specific user needs.


Table of Contents

What are the duties of a Salesforce admin?

Sample Job Description: Nonprofit Salesforce Administrator

  • Summary of position. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database.
  • Key Duties & Responsibilities
  • Skills Required
  • Experience

How much money does a Salesforce admin make?

In the USA, for an entry-level Salesforce admin gets $20,965/yr, intermediate-level gets $52,000/yr, and Advanced level Salesforce admin gets $88,000/yr on average. Learn more about the salary trends of a professional by visiting the guide on Salesforce salary.

How do I become a Salesforce administrator?

Salesforce Administrator Resumes

  • Worked with Service Cloud technology and on-premise infrastructure integration for Salesforce.com.
  • Created and worked on various custom objects.
  • Created tabular, summary and matrix reports and set up report email schedules for higher management.
  • Worked on Service Cloud, focusing majorly on cases and solutions.

What is a typical day for a Salesforce admin?

  • Salesforce admin will check with the system whether any customer that has approached or has been left unattended.
  • Then, they check for emails for the same purpose as mentioned before. …
  • For the rest of the day, they would work with teams and keep in touch to make sure the workflow is balanced and smooth going.

More items…


What exactly does a Salesforce admin do?

What is a Salesforce Administrator? Salesforce Administrators work with stakeholders to define system requirements and customise the platform. To put it simply, they enable users to get the most out of Salesforce technology. A Salesforce Admin best understands how to make the platform work for their company’s goals.

Is Salesforce admin job easy?

No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.

What skills do Salesforce admins need?

Here are the best 11 skills that a Salesforce Administrator needs to have:Data Management Skills. … Leadership Skills. … Communication Skills. … Project Management Skills. … Organizational Skills. … Understanding of Sales. … Salesforce Knowledge and Resourcefulness. … Process Building.More items…•

Is Salesforce admin a good career option?

Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.

Can a fresher learn Salesforce?

1 Answer. Yes, indeed Salesforce is good for freshers. With just good training you are good to go for a job, with a certification in your hand. With a Salesforce certification it becomes quite easy for you to search for jobs, as being certified helps you stand out from your peers, who have not been certified yet.

Is Salesforce stressful job?

The salesforce administering itself isn’t very stressful, but in my experience, how stressful a job is is rarely dictated by the work subject matter, and far more often by the work environment: amount of work, your fit in the organization, your relationship with your boss, your relationships with other employees, …

Is it hard to get a job at Salesforce?

While it’s not unheard of for people to get a job with just a Salesforce Certification, for most roles you’ll need some form of practical experience. This is the classic chicken and egg situation, where you can’t get a job without any experience, and you can’t get experience without a job.

Can I get a Salesforce job without a degree?

What you really should have is experience with the platform and certifications that show your expertise and knowledge of the Salesforce system. So while you can definitely have a Salesforce career without a degree, you will need to pursue more knowledge and learning in order to be successful.

Does Salesforce admin require coding?

Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn’t require coding as a part of his daily task.

How can a fresher get a job in Salesforce?

0:1629:49How to get a job in Salesforce industry or ecosystem? (For freshers)YouTubeStart of suggested clipEnd of suggested clipAdmission does need to have good grasp over the point-and-click. Tools or the declarative approachesMoreAdmission does need to have good grasp over the point-and-click. Tools or the declarative approaches in sales adverse readers really do not need to have the coding background.

Is Salesforce Admin exam hard?

Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.

Is Salesforce easy to learn?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

How can I know if I am being paid fairly as a salesforce administrator?

If you’re unsure about what salary is appropriate for a salesforce administrator, visit Indeed’s Salary Calculator to get a free, personalized pa…

What skills do salesforce administrator need?

Organizational and time management skills: Salesforce administrators are able to complete work within the established deadlines. Project Management…

What is salesforce admin certification for a salesforce administrator?

The salesforce admin certification is the highest form of recognition for a Salesforce administrator. It validates your CRM expertise, improving yo…

How do you pass the salesforce certification exam to be a salesforce administrator?

To pass a salesforce certification examination to be a salesforce administrator, book the date of your exam ahead of time and plan your study. To p…

Is becoming a salesforce administrator a good career option?

Salesforce administrators can work in any industry of their choice, and the demand for this position is rising. With a certification, it will be ev…

How much do similar professions to a salesforce administrator get paid?

Check the below indeed career pages for the detailed pay ranges for the similar professions here: Salesforce Developer Business Analyst Customer Su…

What Entry-level Salesforce Admins do

As a junior Salesforce Admin, you’ll help continually improve and enhance your organization’s Salesforce platform, usually guided by experienced Salesforce Admins in our IT team. Tasks could include:

Progress to a Mid-level Salesforce Admin

With between 2–5 years of experience*, you will be considered a mid-level Admin – more experienced than a junior Admin, but not a senior Admin yet.

What Senior Salesforce Admins do

A Senior Salesforce Admin has at least 5+ years of Salesforce Administration experience.

Salesforce Admin Career Path

Now you know more about what it takes to climb the ladder, let’s finish up with a typical Salesforce Admin career path:

What is a Salesforce admin?

Salesforce administrators exercise their important role through their in-depth knowledge of the management and administration of a Salesforce organization. They are individuals who, without using a line of code, make it possible for you to use the arsenal of functionalities that Salesforce has developed for you.

What does a Salesforce admin do?

They are responsible for tasks ranging from helping users develop reports and resetting passwords, maintaining data quality, adding fields, and running backups, among many other things. They have a wide range of responsibilities including platform maintenance, bug fixes, user training, process automation, etc.

What are the certifications that a Salesforce admin can obtain?

To be certified, a Salesforce administrator does not need deep technical knowledge. They must, however, have the appropriate experience with using the platform.

Is it essential to have a Salesforce administrator?

If you use Salesforce, you will find that it is an excellent tool for the business. At first, however, it can be a bit intimidating with the sheer array of features it presents.

Working as a SalesForce Administrator

Manage Salesforce security, including profiles, roles, sharing rules, workflows and groups.

Most common benefits

The average salary for a salesforce administrator is $79,168 per year in the United States. 1k salaries reported, updated at February 18, 2022.

Common questions about for a SalesForce Administrator

If you’re unsure about what salary is appropriate for a salesforce administrator, visit Indeed’s Salary Calculator to get a free, personalized pay range based on your location, industry and experience.

What is Salesforce admin?

A Salesforce Admin is considered as a business leader who has in-depth knowledge on how his organization functions; he assists in making all the departments successful with the help of process automation. Salesforce admin works a lot against inefficiency and improves productivity.

What does Salesforce administrator need to know?

A Salesforce administrator must have excellent knowledge of the structure of the administration and several business activities related to it to make sure that he can maintain good relationships with essential groups.

What skills are needed for a salesforce administrator?

Project Management Skills, along with analytic skills, is essential for salesforce administrator for making desired changes and structured customizations. Having Good Management and Communication skills is beneficial for the career of a salesforce administrator.

What should Salesforce administrators do before designing the CRM?

So before designing the CRM, he should study the sales process. Salesforce administrator continuously imparts concerns, modifications, explanations through a large number of concerned parties.

How to work with CRM?

To work with the CRM tool and make the tool accomplish its goal, the salesforce administrator should have the ability to think himself like a computer. If the CRM Implementation is successful, then it can end up as software on which your enterprise and your executive team depend.

Real-time Salesforce admin tasks

Administrators will occasionally need to resolve user problems in real time. A report may not run this week, or a process may break in mid-stream. Expect to devote two hours per week to these activities for every 100 users you have:

Weekly Salesforce admin tasks

Many duties seem to follow a weekly cycle. A lot of things that were working fine last week will go wrong Monday morning-don’t ask me why. A couple of tasks also need to be done once a week on the day of your choice. Overall, these tasks require two to six hours per week.

Monthly Salesforce admin tasks

A few activities can only be done once a month but nonetheless need to be done more often than once a quarter. In all, this monthly cycle will take one or two days’ effort.

Quarterly Salesforce admin tasks

There are a lot of items in the following list that will occupy you for one to three days per quarter. However, the first two are mission critical, and the resulting files should be kept forever. You’ll thank me when a pesky plaintiff attorney goes into a discovery process on Salesforce.com data.

Annual Salesforce admin activities

The main responsibility here is to capture data that will fall “over the horizon” or need to be archived for compliance reasons. These tasks will take three to six days per year.

How the chores need to be done

This is where the art comes in, because there are too many ways to blow it over the long term, even though you’ve done the details above according to the schedule. You have to start with a perspective that might seem a little self-contradictory:

What is Salesforce management?

Salesforce management works with stakeholders to define needs and customize the platform. To put it simply: they enable users to get the most out of Salesforce. Salesforce Admin understands how to make the platform work for the different needs of their company. Some companies may hire more people for this role.

How to prepare for Salesforce administrator certification?

Seven Tips to Prepare for Your Salesforce Administrator Certification: 1 See what the exam is about. 2 Plan your certification exam. 3 Find frie

How long does it take to get Salesforce certified?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Is Salesforce in high demand?

Salesforce Admins are in high demand. Companies, especially in the US, are realizing the potential and value Salesforce Admins bring and are making serious human capital investments. Over the last 12 months, there were over 3240 job openings in the US at a growth rate of 34%.

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2. How can I get prepared?

We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.

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3. Can Superbadge Super Sets help me?

The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills.

5. How do I ace the exam?

Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for the Salesforce Certification down, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day!

6. Are there more resources?

Yes, of course! Bookmark the Salesforce Admin Career Development page where you can find all of the resources designed to help you grow your Salesforce Admin career.

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