Is salesforce on aws


AWS and Salesforce Offerings

Many Salesforce products run on AWS. In addition, Salesforce customers can build on AWS to extend their Salesforce capabilities.

What is the difference between Aws and Salesforce?

Use Kubernetes with Amazon Elastic Kubernetes Service (Amazon EKS)

  • An EC2 instance with the ECS Agent installed and configured is called a container instance. In Amazon EKS, it is called a worker node.
  • An ECS Container is called a task. In the Amazon EKS ecosystem, it is called a pod.
  • While Amazon ECS runs on AWS native technology, Amazon EKS runs on top of Kubernetes.

Is Salesforce competitor for AWS?

The two companies are not really direct competitors right now, he says. They’re both cloud-based, but AWS at its core is about providing fast, easy and cheap access to virtual machines, storage and hosted applications in its IaaS cloud. is a SaaS that is attempting to build up its accompanying PaaS.

What tools does Salesforce use?

Introduction to Uses Of Salesforce

  • Top 10 Uses Of Salesforce. Salesforce is a powerful CRM Tool which is often called Customer Relationship Management Tool that provides case management and task management interfaces for different types …
  • Conclusion. …
  • Recommended Articles. …

Why should I use Salesforce?

  • Salesforce Knowledge transfer
  • Lightning Console
  • CTI Implementation
  • Call Center Management
  • Customer Communities
  • Live Agent
  • Wave Analytics
  • knowledge base Maintenance of customer self-service
  • Improved productivity
  • Automated phone support

More items…


Does Salesforce use Azure or AWS?

Salesforce Platform Salesforce has its own data centres across the world that service some customers running on the core platform (Sales, Service, Experience Cloud, etc). Salesforce uses AWS in regions where they don’t have their own data centres (eg.

Is Salesforce the same as AWS?

Salesforce is considered the best CRM, while Amazon web service is deemed the main open cloud specialist organization and takes more than 40% of the market share. Besides, AWS is both PaaS and IaaS while Salesforce is a SaaS.

How does AWS use Salesforce?

AWS uses Salesforce to develop a specific “cloud journey” plan for a customer, and then aligns its sales and operations teams with the information, tools, and processes needed to execute each plan.

What platform is Salesforce built on?

Salesforce Experience Cloud, previously Salesforce Community Cloud, is Salesforce’s Digital Experience Platform built on the Customer 360.

Which cloud is best in Salesforce?

When it comes to the customer service application, Salesforce Service Cloud is the best option to choose from. It enables businesses to provide the required support to customers anytime and anywhere.

Does AWS have CRM?

New automatic CRM (customer relationship management) features for AWS Marketplace ISVs, VARs, and SIs. AWS Marketplace is AWS’s cloud software store that makes it easy for AWS customers to find, buy, and use software configured especially for the AWS cloud.

Is Salesforce hosted on Azure?

Salesforce will deploy its Marketing Cloud service on Microsoft’s Azure public cloud infrastructure. Salesforce already uses Amazon Web Services, and the company announced plans to use Google Cloud Platform in 2017.

What CRM does Amazon use?

Salesforce CRMYes, Amazon instead of going with its own CRM, uses Salesforce CRM.

Is Salesforce private or public cloud?

Popular examples of public clouds include Amazon’s Elastic Compute Cloud (EC2), Google Apps, and

Is Salesforce cloud based?

Salesforce is the leader in cloud computing, offering applications for all aspects of your business, including CRM, sales, ERP, customer service, marketing automation, business analytics, mobile application building, and much more. And it all works on the same, connected platform, drawing from the same customer data.

What database is Salesforce using?

OracleThe Salesforce Database is powered by Oracle. This employs a variety of features that makes it self-secure and improve the repairing functionality. There are a number of languages that are used for the Salesforce Database including SQL.

What is the backend for Salesforce?

Salesforce Backend Apex is an Object Oriented Programming (OOP) Language and is similar to Java. As a Developer, you should be aware of the Salesforce Object Query Language (SOQL) – a language or statement specifically built to search for information in Salesforce data.

Customer Quotes

Novartis is a global healthcare company that uses innovative science and digital technologies to create transformative treatments in areas of great medical need. “The future of medicine and the patient experience are as dependent on technology and innovation as they are on efficiency and speed.

Salesforce and AWS Partnership Momentum

Since 2016, small and medium-sized businesses, startups, and enterprises in every industry, as well as government organizations around the world have been leveraging AWS and Salesforce to deliver business-critical services to their end users.

About Amazon Web Services

For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering.

SaaS Integration Service

To demonstrate an approach to connecting Salesforce and AWS, we have created a software-as-a-service (SaaS) integration service running in an Amazon Elastic Compute Cloud (Amazon EC2) instance within a VPC.

Scenario 1: Attaching Contracts to Opportunity Records

John, an IT Manager at Acme Inc., who is responsible for managing his company’s Salesforce subscription, is looking for an easy way for the sales team to attach contracts to customer Opportunity Records in Salesforce. John is also looking to create an archive for the entire Opportunity in Amazon S3, which is Acme’s data lake back-end service.

Scenario 2: Meeting Security Requirements

Jane is a web developer for Acme who is working on an assignment to deliver an external-facing blog portal that would be leveraged by Acme’s employees to communicate their engineering and innovation thoughts to the world.


Both scenarios in this post demonstrate the value that enterprises can realize by leveraging AWS service to integrate customer data between AWS and Salesforce.

Salesforce – APN Partner Spotlight

Salesforce is an AWS Competency Partner. They are a leading customer relationship management (CRM) platform, and the announcement from AWS and Salesforce about our extended strategic alliance underscores the opportunity to help enterprises get more out of their customer data.

Which is better, Salesforce or Amazon?

Salesforce is considered the best CRM, while Amazon web service is deemed the main open cloud specialist organization and takes more than 40% of the market share. Besides, AWS is both PaaS and IaaS while Salesforce is a SaaS. Salesforce sends applications that are used or facilitated on a cloud stage while Amazon web services ensure …

What is Salesforce?

Salesforce, the world’s leading customer relationship management service, powers sales, and business management for companies worldwide. As it’s used more and more, the need for developers that specialize in Salesforce has also skyrocketed.

What is AWS web services?

What is AWS? AWS or Amazon web services are IaaS (Infrastructure as a service) and also is PaaS ( Platform as a service) and SaaS (Software as a service) on a bit scale. AWS has also developed into the most prominent cloud solution services suppliers ensuring above than 100 services, including on-demand stockpiling database, information, …

What is Salesforce dashboard?

Salesforce helps in assessing the circumstance of the business as per the dashboard highlights and reports. Salesforce ensures an automated sales solution that assists in tracking possible clients via logged cooperation and in indulging in the forecasting of sales.

What is AWS cloud?

AWS is the world’s most broadly adopted cloud platform, ensuring more than 175 fully attributed services from data centers around the world. Millions of customers, comprising the largest enterprises, globally, leading government agencies, and startups using this application.

What programming languages does Amazon use?

Amazon web service executes very few programming dialects comprising Ruby, Python, and Java among others. This ensures clients the potential of introducing and achieving a language of their decision and also the working framework and various administrations.

Is Salesforce a public cloud provider?

Salesforce asserted that AWS would be its favorable public cloud infrastructure provider. AWS providers and Salesforce developers have already high in-demand and also earn good incentives and salaries for their expertise, however, this partnership will become the best by doing mastering in both. Thus, if you are confused between salesforce vs AWS career, then you can opt both if you have good academic experience too.

Amazon AWS vs Salesforce

Both AWS and Salesforce provide cloud infrastructure for operational ease. However, both differ in their primary offerings.

Pros of Salesforce services

Salesforce offers a plethora of benefits for customer relationship management. The pros of Salesforce include:

Cons of Salesforce services

Salesforce is not a fool-proof solution for managing client interactions on the cloud. It has some disadvantages:

Pros of Amazon Web Services

Amazon Web Services is the most popular cloud computing platform for businesses. Its primary advantages include:

Cons of Amazon Web Services

There are several competitors of AWS cloud computing. It highlights the several disadvantages of Amazon Web Services (AWS) –

1. Salesforce Platform

Salesforce has its own data centres across the world that service some customers running on the core platform (Sales, Service, Experience Cloud, etc). Salesforce uses AWS in regions where they don’t have their own data centres (eg. in Canada, India, Australia).

2. Salesforce Einstein

Most of the Einstein product ‘family’ uses AWS to host your data, including Einstein Predictions, Engagement Scoring, Einstein Bots, Object Detection, Language, Einstein Vision, Pardot Einstein, Account Insights, Opportunity Scoring, Lead Scoring, Article Recommendations…and the list goes on.

3. Einstein Activity Capture

Salesforce claims EAC is the future of email integration “our long-term solution for syncing contacts and events”.

4. Heroku

Heroku, Salesforce’s PaaS (Platform as a Service), runs on top of AWS which simplifies infrastructure management for you.

5. Service Cloud Voice

Service Cloud Voice uses Amazon Connect as its telephony infrastructure, including advanced routing capabilities, language processing, voice or call recording transcription and storage in the AWS S3 bucket.

6. Salesforce Private Connect

Salesforce Private Connect is a paid add-on that allows you to connect to your own AWS instance in a secure, point-to-point way. This doesn’t go over the internet, but instead, directly between Salesforce and AWS servers.

7. Government Cloud Plus

Government Cloud complies with the strict FedRAMP regulations. The ‘standard’ version of Government Cloud runs on Salesforce infrastructure and maintains FedRAMP ‘Moderate Authority to Operate’ (along with other requirements).

Private Connect Inbound Connections

Securely connect from AWS to Salesforce with a Private Connect inbound connection.

Private Connect Outbound Connections

Securely connect from Salesforce to AWS with a Private Connect outbound connection.

Build a Data Dip with AWS Lambda and Amazon Connect

Integrate AWS Lambda with Service Console to automate tasks and customize the IVR.


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