Salesforce gives you a simple and cost-effective approach to create a web application, online store, or a marketing site with dynamic pages that will seamlessly run on all devices. Lightning Design System & Lightning Experience tools help developers to design a User Interface (UI) that adapts to the device characteristics without heavy coding.
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What is Salesforce platform for app development?
Salesforce Platform is the app development platform that extends your CRM’s reach and functionality. You do not have to be a developer to build apps using the Salesforce Platform. With drag-and-drop simplicity, just about anyone can create apps that automate business processes or help customers find important information.
What does Salesforce do?
We bring companies and customers together. Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps.
Is Salesforce acquiring ClickSoftware?
^ “Salesforce is acquiring ClickSoftware for $1.35B”. techcrunch.com. August 8, 2019. ^ “Notice of the 2020 Annual Meeting and 2020 Proxy Statement”. sec.gov. June 11, 2020. ^ Wirth•, Karl (February 3, 2020).
How can I try Salesforce for free?
Try Salesforce free for 30 days — no credit card required, no software to install. Want to learn more about Salesforce? Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back.
Is Salesforce a web based application?
Salesforce, Inc. is a famous American cloud-based software company that provides CRM services. Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.
What type of application is Salesforce?
Salesforce is a cloud-based service as a software (SaaS) company, which means it hosts an application customers can access online. It operates on a pay-as-you-go subscription business model. Because all data and information is stored in the cloud, Salesforce is accessible from any device at any time.
What is a Salesforce application?
A salesforce application is a logical container for all of the objects, tabs, process and services associated with a given business function. A salesforce application is a group of tabs that work as a unit to provide functionality.
Is Salesforce considered an application?
SaaS means one or more applications—available on the cloud—can be accessed through a network or over the internet. Salesforce is the leading SaaS provider with its flagship CRM platform, available exclusively online, as well as its SaaS platforms for marketing, service, and the Internet of Things.
What technology is Salesforce?
Salesforce CRM uses Visualforce to create custom interactive user interfaces (UI) for mobile and web apps. It is similar to HTML and uses tags just like any other Mark-up language. It is very easy to learn and execute and helps in enhancing the look and feel of mobile and web apps in Salesforce technology.
Is Salesforce a database?
The Salesforce Database Salesforce runs on the Force.com platform, which provides a powerful relational database. In a relational database, data is stored in tables. Each table is made up of any number of columns that represent a particular type of data (like a date or a number).
What Platform is Salesforce built on?
Salesforce Platform Force.com applications are built using declarative tools, backed by Lightning and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML.
Is Salesforce a ERP or CRM?
Salesforce is not an ERP. Salesforce offers various business solutions, which can be integrated to enhance and support your ERP but it does not provide an ERP product. At the heart of Salesforce is its CRM — Customer 360, which is the world’s #1 CRM system.
How many types of application are there in Salesforce?
two typesSalesforce applications are of two types; one is the custom app and the other is the Service Cloud Console.
Is Salesforce a cloud platform?
Salesforce is the leader in cloud computing, offering applications for all aspects of your business, including CRM, sales, ERP, customer service, marketing automation, business analytics, mobile application building, and much more. And it all works on the same, connected platform, drawing from the same customer data.
Is Salesforce cots or SaaS?
Know your COTS application type There are three types of COTS applications: Open COTS applications, such as Salesforce, allow the most adaptation to suit individual businesses’ needs.
Which type of cloud is Salesforce?
Salesforce Commerce Cloud is a profoundly versatile, cloud-based programming as-an administration (SaaS) web-based business arrangement. It offers top tier highlights and usefulness created and refined over numerous years to give an exceptionally streamlined web-based business experience.
How much revenue does Salesforce have in 2019?
For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.
When did Salesforce buy Slack?
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.
Why did Salesforce reject donations?
The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that “When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop” in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company’s employees “don’t work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don’t have an agreement with ICE. I’m Proud of the Men & Women who protect & serve our country every day & I’m Proud of our Ohana .”
What are the tabs in Salesforce?
Salesforce users can configure their CRM application. In the system, there are tabs such as “Contacts,” “Reports,” and “Accounts.” Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
What is Work.com?
Work.com, previously Rypple, is a social performance management platform that helps managers and employees improve work performance through continuous coaching, real-time feedback, and recognition. It is marketed as a solution for sales performance, customer service, marketing, and as a service that can be employed by human resource departments .
What is Lightning Platform?
Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com’s infrastructure.
Is Salesforce a tax avoidance company?
Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who “paid an effective federal tax rate of 0% or less” in 2018, as a result of the Tax Cuts and Jobs Act of 2017.
See how Trailblazers build apps fast on the Salesforce Platform with clicks or code
See how Trailblazers build apps fast on the Salesforce Platform with clicks or code.
Start building your own great apps on Salesforce
Sign up for a guided tour or learn more about building apps the easy way with Trailhead.
What is Quip in Salesforce?
Quip is a collaboration tool built directly into Salesforce that allows multiple users to access and update documents and other files at the same time. The business owner initially pays for three seats: one for the owner, one for the sales manager, and one for the second salesperson.
Why do SaaS providers offer training?
The SaaS provider often offers training so users can get the most out of their investment , and because the software is housed on the provider’s servers, all the user has to maintain is a connection to the internet.
How does SaaS work?
How SaaS (Software as a Service) can serve your company? Instead of installing and maintaining software, with software as a service, you simply log in to it with a device that can access the internet. The provider manages everything related to the application, including security, availability, storage, and performance.
What is the advantage of SaaS?
SaaS facilitates remote application hosting and delivery, making this the key advantage of SaaS: painless application access. Customers who use software as a service have no hardware or software to install, maintain, or upgrade. Access to these applications is easy because you just need an internet connection. Additional benefits of SaaS include:
What is business software?
Traditional business software is installed on individual computers and takes an admin to maintain and update. It can limit businesses when different departments need to collaborate, work from a communal database, or update data on a continuous basis. This is where cloud computing steps in. The cloud is, in its most basic form, “software, data …
Is SaaS a subscription?
Even something as random as a power outage can completely disrupt usage. SaaS, on the other hand, is often a subscription-based service with pricing options for single or multitenancy — multiple users who can access and use the program simultaneously. Any updates, large or small, can be performed automatically and are part of the service.
Is a SaaS service a training?
Any updates, large or small, can be performed automatically and are part of the service. The SaaS provider often offers training so users can get the most out of their investment, and because the software is housed on the provider’s servers, all the user has to maintain is a connection to the internet.
Brands need to deliver the fast experience of a native mobile app to a much larger online audience
A dreaded scenario for any brand that doesn’t build progressive web apps (PWAs): I was shopping online for new cooking supplies for my latest quarantine cooking adventure. One particular site continued to load…and load. I quickly jumped to another brand and completed my purchase.
What is a PWA?
A Progressive Web App is a website that uses modern web technologies to perform more like a native app in terms of speed, interactions, and engagement. It’s not a new channel, but it is a new way to build your website.
How can PWAs improve my storefront?
Most ecommerce professionals think of PWAs as a tool for mobile storefronts. That’s how they started a few years ago. But maintaining different collections of source code became time consuming and resource-intensive for ecommerce teams. So, the technology quickly evolved into a single codebase for mobile, tablet, and desktop.
What results could I see with PWAs?
When a brand uses a PWA for their web storefront, they ensure a faster online shopping experience. Bounce rate is more likely to decrease, and the following metrics may improve:
Learn how Under Armor built faster commerce experiences
Get tips to improve your site’s performance from these industry-tested best practices.
Overview
Services
Salesforce’s products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce’s main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training c…
History
The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbo…
Operations
Salesforce is headquartered in San Francisco in the Salesforce Tower. Salesforce has international offices in Hong Kong, Israel, and Sydney.
Standard & Poor’s added Salesforce to the S&P 500 Index in September 2008.
According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.
Acquisitions
Salesforce has acquired many companies throughout its history.
In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million and Kieden, an online advertising company. In 2007, Koral, a content management service, was acquired. In 2008, Salesforce acquired Instranet for $31.5 million. In 2010, Salesforce acquired multiple companies, including Jigs…
Criticisms
In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that “a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database.”
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal …
Salesforce Ventures
In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 compa…
See also
• Salesforce Tower
• Salesforce Tower Indianapolis
• Salesforce Marketing Cloud
• SalesforceIQ