How does classy for salesforce work

image

By default, Classy for Salesforce syncs to standard objects such as Contacts, Accounts, Opportunities, and Campaigns. It also syncs to a few custom objects such as Classy Recurring Donors, Classy Related Entities, Classy Custom Questions, and Classy Custom Answers.

Full
Answer


What is Classy in Salesforce?

Classy for Salesforce gives you the tools to optimize your fundraising data, nurture your donor relationships, & accelerate progress towards your mission. Start fundraising on Classy and allow your data to flow directly into Salesforce in near real-time.


Is classy free?

Classy has 1 pricing edition that costs $299. A sophisticated online fundraising solution for high-growth nonprofits. All Classy plans also include a 4% transaction fee.


How do I install classy in Salesforce?

Once you allow access, return to Classy to begin the installation.Select Install Classy for Salesforce.Select which Salesforce users to install the package for.Select Install.


How does Classy make money?

Classy powers fundraising campaigns, event management, and communication with donors for mission-driven organizations. The company charges a monthly fee for its SaaS, which nonprofits can customize to reflect their own branding and use to launch campaigns in a matter of minutes.


Is Classy a CRM?

Classy has continued to evolve to meet the needs of their customers. It’s an easy to use, out-of-the-box platform, but it’s also extremely customizable and can connect with your CRM, like Salesforce. They are as much a partner as they are a platform.


How do you upgrade classy?

Version 6.6 or earlierLog in to your Classy account.Select Apps & Extensions in your menu.Select Salesforce.Locate the update notification, and select Update Now.


How to test Salesforce classy?

Currently, one option to test the Classy for Salesforce integration is to make a real donation to a published campaign and refunding the transaction once testing is complete. Another way to make a test donation is to add an offline donation to a published campaign.


Can you map a classy campaign to a Salesforce campaign?

Can we map Classy data to an existing Salesforce Campaign? Yes, with the Parent Campaign field it’s possible to map to an existing Salesforce Campaign. When viewing the existing Salesforce Campaign, enter the Classy Campaign in the Parent Campaign lookup field to sync the data.


How to disable classy for Salesforce?

To disable Classy for Salesforce, log in to your Classy account. Select Apps & Extensions and Salesforce. The option to disable the integration will appear on the page.


Do you need a system administrator to access Salesforce?

You will need System Administrator access in Salesforce in order to complete the steps below .


Does Classy update Salesforce?

Note: The Classy for Salesforce integration will automatically update future data in your account. If you have historical data that needs to be synched or believe you are missing data. See our guide on how to sync data.


How to test Salesforce sandbox?

To test the data flow between your Classy account and Salesforce sandbox, we recommend creating a test campaign in your Classy account and running a few test transactions. In order to test, create and publish a campaign in Classy and make a few low dollar donations that can later be refunded. Testing will help highlight any potential customizations in your instance that may interfere with the Classy for Salesforce integration from creating and editing records. It will also expose which fields are populated by our integration under their respective objects.


Can Salesforce authenticate to Classy?

Once authenticated, new data will flow from Classy to Salesforce. We recommend reviewing and customizing the Integration Settings to match your business processes.


Does Salesforce have a classy page?

The Classy for Salesforce package includes default Salesforce page layouts, but if a user already has existing layouts, key Classy custom fields can be added to custom layouts within Salesforce.


Does Salesforce sync with Salesforce?

By default, the integration syncs to Salesforce Contacts, Accounts, Opportunities, & Campaigns, as well as a few Salesforce custom objects such as Classy Recurring Donors, Classy Related Entities, Classy Custom Questions, and Classy Custom Answers.


Does Salesforce match with email?

However, by default, only the standard Salesforce Email field is used for matching.


Is the classy field mapping tool good?

If you’d like to populate additional fields with Classy data, the Classy Field Mapping Tool is a good resource. If further customization is needed, check out Salesforce Process Builder to see how this can be accomplished directly in Salesforce.


Does Salesforce sync historical data?

Once the Integration is authenticated, all incoming data from that point forward will sync to Salesforce, any historical data will not automatically sync. However, the Classy Control Panel tool can be used to sync data using a date range.


Classy for Salesforce – Settings

Learn how to access your Classy for Salesforce settings and get a general look at what you can edit.


Classy for Salesforce – Troubleshooting

Learn how to solve common issues with Classy for Salesforce by following these troubleshooting steps.


Classy for Salesforce – Logs

Learn how to read Classy for Salesforce logs to help you keep a pulse on the health of your Classy for Salesforce sync.


How to Set Up the Classy NPSP Extension

Learn how to set up the Nonprofit Success Pack Extension (NPSP) for Classy for Salesforce.


Classy for Salesforce – Custom Field Mapping

Learn how to use Classy Custom Field Mapping to specify which fields you would like to copy Classy data into.


Before you start

This article applies to the Control Panel in Classy for Salesforce Version 6.7 or later. If you haven’t updated to Version 6.7 or later, you can do so by following our instructions.


Overview

On the Overview tab, you’ll see general information about your Classy for Salesforce integration such as the environment and current version you’re running. Use the menu near the top to access your Data Sync tools, Settings, and Reports.


Data Sync

Select the Data Sync tab to access your data sync tool. Classy for Salesforce syncs data automatically, but you can use this tool to re-sync data or sync historical data.


Settings

As the name suggests, the Settings tab contains all your integration settings. These include features such as Enhanced Contact Matching and Classy for Facebook syncing.


Reports

Under the Reports tab, you can access your Classy for Salesforce reports. By default, there are a few recommended reports that you can use as templates. Select a report to see relevant data, add filters, and to save or export a copy.


What is classy for Salesforce?

Classy for Salesforce gives you the tools to optimize your fundraising data, nurture your donor relationships, & accelerate progress towards your mission. Start fundraising on Classy and allow your data to flow directly into Salesforce in near real-time.


What is classy nonprofit?

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits to some of the world’s largest social organizations, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $3 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org or follow Classy on Twitter @Classy.


How to disable classy for Salesforce?

To disable Classy for Salesforce, log in to your Classy account. Then select Apps & Extensions and Salesforce. The option to disable the integration will appear on the page. You can re-enable Classy for Salesforce again at any time. Keywords. classy for salesforce, settings, salesforce settings.


Does Classy for Facebook sync?

Classy for Facebook. Under Classy for Facebook, you can manage settings related to Classy for Facebook. This includes whether your Classy for Facebook sync is enabled. Once you make the changes you need, select Save. You will need an active Classy for Facebook subscription in order to enable and use these features.


Before you start

You will need to be running Classy for Salesforce Version 6.7 or later. We recommend you update Classy for Salesforce for the best experience. If you’re using an earlier version of Classy for Salesforce, follow our update instructions.
In this guide:


Data Sync

Classy for Salesforce syncs data automatically, but you can use this tool to re-sync missing data or sync historical data.


Check the sync status

Large amounts of data may take a few minutes to process. Your Salesforce admin will receive an email with the results of the data sync and you can check the status of your sync with the following steps.

image

Leave a Comment