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What can you do with Salesforce Chatter?
Here are the main things you can do with Salesforce Chatter: Post updates or comments in Groups or on a record. Share files and links. Post polls. Create draft posts to share later. View Chatter Feeds for past activity relating to a specific record, or across your organization.
How do I get email notifications in Salesforce Chatter?
To navigate to the Email Notifications page, users click the down arrow next to their name at the top of any Salesforce page and select My Settings. Under My Settings, they expand the Chatter node and click Email Notifications. To receive Chatter mail, Receive emails must be selected.
What are the different versions of Salesforce Chatter?
These options are available in Enterprise, unlimited, Database, and Developer editions. Salesforce Chatter is a great internal collaboration application that is available readily and adds on to its benefits. It helps to set up transparent communication across multiple departments within a Company.
What is Salesforce Chatter by christchristine?
Christine is the Salesforce Evangelist at Salesforce Ben. She is a 6 x certified Salesforce MVP, a regular speaker at Salesforce events, and leads the Bristol Salesforce Admin group. Salesforce Chatter is a collaboration tool built into the Salesforce user interface.
Is Salesforce Chatter reportable?
Important These dashboard and reports are only available in the package with Chatter. Warning If you customize these Chatter reports and remove the Networks filter, they will report on Chatter usage across your entire Salesforce org, including usage from your internal org and your communities.
Who can see Salesforce Chatter?
All users with a Chatter-enabled user profile have access to Chatter, even if Chatter is disabled in their permission set. To prevent that person from accessing Chatter, disable Chatter in both the person’s user profile and permission set.
Who can see Chatter posts?
Anyone except customers can see your posts on your profile, and the people who follow you can see your posts in their Chatter feed. However, if you change a record, only the people who have permission to see the record can see the record update in a feed.
How do I hide chatter in Salesforce?
How do you hide Chatter Feed in Lightning? click on the Gear Icon on the top right and select edit page. Then click on the (1) chatter in the middle of the page and (2)delete it from the right section. once done save .
What can Chatter Free users see?
Chatter Free These users can access standard Chatter items such as people, profiles, groups, and files, but they can’t access any Salesforce objects or data. Chatter Free users can also be Chatter moderators. Chatter Free users don’t see tabs like other Salesforce users.
What is the difference between Chatter Free and Chatter external?
Chatter External users can view user profiles, but they can’t edit them. The Chatter Free license is for users who don’t have Salesforce licenses but must have access to Chatter.
How does Chatter work in Salesforce?
Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location.
Is chatter an object in Salesforce?
Salesforce Chatter objects Feed post : It signifies the changes in contact feed, text posts, link posts and content post.
What is the purpose of chatter in Salesforce?
Salesforce Chatter is a free social collaboration tool similar to Facebook and Twitter, but for organizations on the Salesforce.com platform. Chatter allows users to collaborate securely at work to establish networks, share files and status updates.
What does the coworker invitations in chatter allow a user to do?
Let Salesforce users invite coworkers without Salesforce licenses to Chatter. Invited users can access Chatter people, profiles, groups, and files, but they can’t see record data unless they have a Salesforce license.
How should a Chatter user send a message to another chatter user that Cannot be viewed?
How should a Chatter user send a message to another Chatter user that cannot be viewed by someone else? Only group members can post to this group.
How do I turn off email notifications from Chatter in Salesforce?
Set your preferences for when to be notified via email about Chatter activity….From the menu under your name, click Setup or My Settings.Click Chatter.Click Email Notifications.Select your preferences.Save your changes.
Salesforce Chatter Features
Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.
What is a Chatter Feed?
A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:
Chatter Groups
Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:
Chatter Email Digest
When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.
Chatter Feed Tracking
Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.
Attach Files
When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.
Salesforce Topics
You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.
Why use Salesforce chatter?
From sales to marketing and management departments, the entire Company may use Chatter to tear down communication barriers and succeed as a team. Salesforce Chatter is the major communication platform that connects departments that have never communicated in the past.
What is chatter in Salesforce?
Chatter is the enterprise collaboration platform from Salesforce and a CRM vendor. It can be used as a Company intranet and employee directory. Each employee has a profile page where complete details for an employee is given with its image, reporting manager, job responsibilities, location, and how to contact the employee etc. Employees may follow page or document both to collaborate on sales opportunities, campaigns, tasks, projects, service cases etc.
How to use chatter API?
What is Salesforce Chatter REST API? 1 Chatter REST API is good to build a mobile application. 2 It can be used to integrate a third-party web app with Salesforce to notify groups of users about events. 3 It helps to display a feed on the external system like intranet site, once users are authenticated well. 4 It helps to integrate actionable feeds with third-party sites. For example, one application posts Chatter items to Twitter whenever post include the #tweet hashtag. 5 It helps to create simple games to interact with feeds for notifications. 6 It helps to create a custom and branded skin for Chatter for your organization.
What is chatter group?
Chatter Groups. Chatter groups are created for the project members, direct team, or your entire business. It comes with multiple benefits with the most important collaboration among users with common interests for a particular subject.
What is chatter in Salesforce?
Introduction to Chatter. Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location.
What is chatter profile?
In Chatter, everyone has a profile page with a photo and work-related information. Easily discover which teams your coworkers are on, who their managers are, where they’re located, and how to contact them. One of the most useful communication tools in Chatter is following.
What is private chatter?
Private Chatter groups are a great way for product teams to collaborate and share confidential information. Private groups can also have external members. For example, create a private group to collaborate with customers or subject matter experts outside the company.
Is Salesforce a public group?
Salesforce provides various group types for different purposes and audiences. Public groups are visible and open to all employees. Anyone in the company can join a public group and post, comment, and add files to it. Private groups are open only to group members. People must request to join a private group.
How to send a message on chatter?
To send a message, go to the chatter profile as the person and click Send a Message. Type the subject and the message and click Send. (or from your chatter page, click Messages, click New Message, type their name in the To box, type the message, click Send).
What is chat in chatter?
Chat is part of chatter but is different than chatter – chat is your regular one to one instant messaging kind of chat. To initiate a chat with someone, go to their chatter profile, if they are logged in at the moment, their chat icon will have a small green circle (presence indicator).
Is All Company feed on iOS?
The All Company feed is not on iOS, or Desktop but is available on Android – this is weird. Note, no posts in the feed will display automatically. You have to either: Refresh the page in the desktop app. Focus to the desktop app (it appears automatically then). Pull down on the feed in the iOS app to refresh.
Is chatter good for Salesforce?
Chatter is a great tool, and if you use Salesforce, you should be using it, and using it every day – many times a day. Chatter is great for “ working out loud ” and keeping others in your team up to date with what you are doing.
Can you have sound on chatter?
You can’t have sound for chatter feed notifications, only chat notifications – confusing, isn’t it. The Chatter iOS app or Android app. Set the app to provide sound or visual notifications. in Android you can have a sound, vibration and LED flash notification. In iOS you can have sound, badge, banner and alerts – via the notifications centre.