You can also mix and match licenses, for example having 20 Platform Starter licenses and 15 Sales Cloud licenses. However, as a reminder, they all must be on the same Salesforce edition (e.g., you can’t have some on Enterprise edition and some on Unlimited edition). Important Tips!
Table of Contents
Can one share licenses among multiple user accounts on Salesforce?
– Quora Can one share licenses among multiple user accounts on salesforce.com? You can. But as you grow, it won’t make sense anymore. Once you want to track individual reps, and do sales analytics, sharing seats breaks. Each Salesforce user has an “active” property.
What is a Salesforce license and why do you need one?
Carrying that analogy further, a Salesforce license is similar to a lease agreement between a property manager and a tenant. A Salesforce license, or more precisely, a license definition, is a metadata description of the Salesforce features and services that are available to your org.
What are the different types of Salesforce licenses?
There are lots of different Salesforce licenses for the core Salesforce platform. In this article we’re going to explore two of the newer kinds that have been launched: Platform Starter and Platform Plus (until very recently known as Lightning Platform and Lightning Platform Plus licenses).
How many devices can a Salesforce license be registered?
You’ll also quickly run into an accessibility issue as each Salesforce license can only be registered to a limited number of devices (I believe it’s 5) so if your users are logging in from multiple IP addresses and multiple devices they’ll quickly get tired of registering and re-registering devices. How can you cut costs on Salesforce licenses?
How many users can use Salesforce license?
While you can’t license Salesforce based on concurrent users (ie. We never have more than 3 people in the system at the same time, so we only need 3 user licenses) — you’re absolutely allowed to deactivate users and thus “free up” their license to be applied to another employee!
Can we create multiple users in Salesforce?
You can quickly add up to 10 users at a time to your organization. Your Salesforce edition determines the maximum number of users that you can add.
How do I share my credentials in Salesforce?
Setting up shared credentials In Gearset, navigate to the My account section. Select Delegate org access on the left-hand side. From the drop-down menus, choose a Salesforce org that you want to share and one of the four permission levels for each of your team members.
How do I transfer a Salesforce license to another user?
Required Editions and User Permissions From the inactive user’s page, tap Reassign a License. Either scroll or use the Find User search bar to find an existing user you want to reassign a user license from. When you’ve found that existing user, tap Reassign This License. Confirm the changes, and tap OK.
What are the different Salesforce licenses?
Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.
What are Salesforce licenses?
The Salesforce license type is the Standard user license designed for the users who need complete access to the standard CRM and Salesforce AppExchange applications. The users with this license can access any standard or custom application. This is one of the most commonly purchased licenses.
Can 2 users have same email in Salesforce?
You can have the same email address associated with your account across multiple orgs. For example, create unique usernames like jane@company.sandbox and jane@trialorg.company.com, for different accounts that are associated with the same email address.
How do I add a user to Salesforce?
To create new user or multiple users login to Salesforce.com and navigate to Setup | Administer | Manage Users | Users.Click on Users button as shown above.Click on New User or Add multiple users. … When creating a new user in Salesforce it is important to assign Roles, User license and Profile to the new user.
How do I add users?
Add or update usersOpen your device’s Settings app.Tap System. Multiple users. If you can’t find this setting, try searching your Settings app for users .Tap Add user. OK. If you don’t find “Add user,” tap Add user or profile User. OK. If you don’t find either option, your device can’t add users.
How do I get a free Salesforce license?
To free up the managed package license, unassign the license from that user:Navigate to Setup.Type Package into the Quick Find box, and click Installed Packages.Click Manage Licenses next to the impacted package.Click Remove next to the inactive user, or Remove Multiple Users to remove from more than one user at once.
What is the difference between Salesforce and Salesforce Platform license?
Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like… Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality.
How do I manage Salesforce licenses?
Modify Your LicenseFrom the App Launcher ( ) in your business org, select License Management App.In the LMA, navigate to Licenses.Select the record for the customer license you want to modify and click Modify License. … Now modify the license record by changing the values in the appropriate fields.
Salesforce Licenses – Recap
As a recap, here are the links to all the main Enterprise licenses types, including a rather handy PDF specification/comparison sheet – just click “download the full comparison sheet” on the relevant page:
What are Platform Licenses?
Platform Starter and Platform Plus licenses offer the standard Salesforce functionality you’ve come to know and love. However, the range of standard objects and the number of custom objects are severely curtailed – e.g., barely anything sales or service-related.
Important Tips!
Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard features. The main example is Opportunities and recreating the functionality contained therein to save on cost.
Changing Salesforce Licenses
Sometimes you’ll see references to “Salesforce licenses”, which are Sales Cloud, Service Cloud or a combination thereof and sometimes to “Salesforce Platform licenses” which are the Platform Starter and Platform Plus licenses. In practical terms there’s no difference – both types have the same standard interface.
Best Practice
Keep your profiles very “bare bones” if you can, with only a few (or zero) objects. Then add in the permissions you require via permission sets (or permission set groups of course) – this enables users with different licenses to share the same permission sets.
Summary
There’s a lot of information to take in about Salesforce licenses and a lot of options. The time spent to work out your use case could have a very high ROI and unlock Salesforce for more areas of your business.
What is Salesforce platform license?
Salesforce platform license is for users who need to access custom or AppExchange apps but not standard CRM functionality. These users have access to core platform functionality such as accounts, contacts, custom tabs, reports, dashboards and documents but are restricted in other ways.
What is a knowledge only user in Salesforce?
Knowledge Only User. Knowledge only user Salesforce licensesare for users who only need access to Salesforce Knowledge and allows them to access the following tabs: Articles, Article Management, Home, Reports, and custom tabs.
What is Salesforce license?
A Salesforce license, or more precisely, a license definition, is a metadata description of the Salesforce features and services that are available to your org. License definitions describe functionality for your org as a whole and for individual users in your org. A license itself is the specific agreement between Salesforce …
What is Salesforce provisioning?
Provisioning is the process that Salesforce administers to activate your licenses and enable functionality in your org. When your org is provisioned, it’s like a tenant shaking hands with the property manager, making the initial lease payment, and getting the office keys.
How many licenses does an org admin have?
As an org admin, you assign each user one user license, based on the user’s role. The user license determines the functionality that the user can access. An edition or add-on can contain multiple types of user licenses, depending on the product.
What is a permission set license?
Permission set license. A license that defines user-level functionality, which can be assigned to supplement the functionality in a user license. A user can be assigned multiple permission set licenses. Note that a permission set license is different from a permission set, defined in the next unit.
Does Salesforce have user licenses?
Some Salesforce products do not provide user licenses or permission set licenses. For example, Heroku, the application development environment, creates platform licenses but no user licenses, because its products define functionality at the platform (org) level but not the user level.
Can you have multiple permissions in Salesforce?
Many Salesforce products, such as Sales Cloud and Service Cloud, also include permission set licenses. Like user licenses, permission set licenses define user-level features. But while a user can have only one user license, the user can be assigned multiple permission set licenses. As an admin, you can assign permission set licenses to a user …
Can you buy Perms for Salesforce?
As a Salesforce customer, you don’t directly buy individual perms or prefs. In fact, you don’t even buy individual platform, user, or permission set licenses (which are all settings licenses). Instead, you buy editions and add-ons, which are product licenses.
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Salesforce Licenses – Recap
What Are Platform Licenses?
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Platform Starter and Platform Plus licenses offer the standard Salesforce functionality you’ve come to know and love. However, the range of standard objects and the number of custom objects are severely curtailed – e.g., barely anything sales or service-related. Here are some examples of where the Platform licenses could be suitable: 1. Your business uses Managed Pac…
Important Tips!
- Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard fe…
- Features do change over time– you can check the date at the top of this article for when it was last updated! e.g., a license may have a certain limitation at one point in time that may be cha…
- Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard fe…
- Features do change over time– you can check the date at the top of this article for when it was last updated! e.g., a license may have a certain limitation at one point in time that may be changed…
- If you’re not sure, test it in a sandbox. You can ask your Salesforce Account Executive to get (demo) licenses enabled.
- When you change a user’s license (e.g., between “Salesforce” and “Salesforce Platform”, as we’ll see later on) all the existing Permission Sets are removed from that user. You can just r…
Changing Salesforce Licenses
-
Sometimes you’ll see references to “Salesforce licenses”, which are Sales Cloud, Service Cloud or a combination thereof and sometimes to “Salesforce Platform licenses” which are the Platform Starter and Platform Plus licenses. In practical terms there’s no difference – both types have the same standard interface. It’s just a matter of a couple of clicks to transfer users between one an…
Best Practice
-
Keep your profiles very “bare bones” if you can, with only a few (or zero) objects. Then add in the permissions you require via permission sets (or permission set groups of course)– this enables users with different licenses to share the same permission sets. It reduces the number of profiles you need keeping things relatively easy to maintain goin…
Summary
-
There’s a lot of information to take in about Salesforce licenses and a lot of options. The time spent to work out your use case could have a very high ROI and unlock Salesforce for more areas of your business. Further reading: 1. Salesforce Licensing – Understand How Licenses Work (Trailhead) 2. A text version of the above diagram, which summarises the various features availa…