Events in Salesforce Lightning – Introduction Web page loaded is an event Clicking of a button is an event Changing text in an input field is also an event In Salesforce, events are a powerful tool for keeping on top of customer relationships and closing deals. You can relate events to opportunities, leads, accounts, and … Read more
Salesforce Event Driven Architecture is the new way of implementing business logic by leveraging High Volume Platform Event. The Event Driven Architecture is also called as a publisher/subscriber model where the publishers and the subscribers are not known to each other and can co-exist independently. Full Answer What is event-driven architecture? Event-Driven Software Architecture An … Read more
Enterprise Resource Planning (ERP) is software used by organisations to integrate multiple business functions into one system. It includes various activities, such as accounting, human resources, project management, sales, inventory and order management, and compliance.Dec 22, 2021 Does Salesforce have ERP? While Salesforce is the #1 customer relationship management (CRM) platform in the world, it … Read more
What Is Entitlement Process in Salesforce? Entitlement Management. This is the part of the system which allows users to provide correct and timely support to customers. Setting Up an Entitlement Process. Create a milestone first. … Using an Entitlement Process. Apply the entitlement process to a certain account. … Entitlement processes are timelines that include … Read more
Entitlements are units of customer support in Salesforce, such as “phone support” or “web support.” They’re typically used to represent terms in service agreements. Milestones. Milestones represent required, time-dependent steps in your support process, like first response or case resolution times. What is Salesforce, what does Salesforce do? Salesforce is a company based out of … Read more
Enhanced Lists in Salesforce Navigate through the list results by clicking the first page icon ( << ), Previous , Next, or the last page icon ( >>) at the bottom of the list. Jump to a specific page of results by entering a number in the text box in the lower right corner, and … Read more
With Email to Salesforce, you can automatically log emails that you send from third-party email accounts as activities on lead and contact records in Salesforce. Once Salesforce Email is enabled, users can access the My Salesforce Email page to view their unique Salesforce email and customize their settings. Email to Salesforce lets you track your … Read more
Salesforce Email-to-Case Email to Case: It uses an agent on the machine behind the organization’s network firewall. On-Demand Email to Case: It uses Apex email services to convert email to cases without having to install an agent behind an organization’s network firewall. Bounce Message. … Discard Message. … More items… Email-to-case feature in Salesforce enables … Read more
What is email alert in Salesforce? Email alerts are emails generated by an automated process and sent to designated recipients. These actions consist of the standard text and list of recipients for an email. You can associate email alerts with processes, flows, workflow rules, approval processes, or entitlement processes. Email alerts are emails generated by … Read more
Full Answer How to use Salesforce everyday? Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, … Read more