Can’t close cases in salesforce

If you did, go to Setup->Customize->Case->Buttons and Links and click the Reset link on the Close Case button. You need to sign in to do that. Need an account? Sign Up In Support Settings, ensure the “Show Closed Statuses in Case Status Field” is checked.…In Salesforce Classic Go to Setup | Customize | Cases | … Read more

Can’t choose a picklist for path salesforce

In Salesforce Setup, navigate to: Path Settings → New Path Name the Path, select the object, and record type (if applicable). I align the names of my paths [object name – record type name]. Select the picklist field. Full Answer What is picklistpath in Salesforce Lightning? A lightning:picklistPath component displays the progress of a process, … Read more

Can’t change user license salesforce

Users with a Full Salesforce license or a Partner license can’t be downgraded to a Chatter Free, Chatter External, Chatter Only *, or Identity license. As a workaround, edit the user’s username and append “.old” (or similar to prevent username duplication), deactivate the user, and then create a user with the new license type needed. … Read more

Can’t change record type salesforce

In Salesforce Classic Go to Setup | Manage Users | Profile Select the specific profile. Go to ‘Record Type Settings’ related list Click Edit on the object which you can’t select a record type. Check if there’s other record type added in your profile, if none please add an existing record type or create a … Read more

Can’t change account on a case in salesforce

In Salesforce Lightning Experience, when a Case is related to a Contact, via the standard ‘Contact Name’ field, the ‘Account Name’ is automatically populated when it has no value. However, when a User has Edit access to the ‘Case: Account Name’ field, any subsequent changes to the related Contact will not automatically change the related … Read more