In Case Object reports, use the Units picklist to select Age in days, Hours, or Minutes and access the option to create a Custom Formula field to calculate the Case Age. Resolution Calculate how much time has elapsed from Case creation to present Days – NOW ()-CreatedDate Hours – (NOW () -CreatedDate)*24 Minutes – (NOW … Read more
You can use the ‘Business Hours Age’ field to determine case age, once you understand how it is calculated. Note: You must first Enable the Case Duration/Age in Business Hours feature before the ‘Business Hours Age’ field will be available. The age of a closed case is the elapsed time from creation to the closing … Read more
Differences: AWS is a cloud service platform from Amazon that provides IaaS, while Salesforce is a company that offers a suite of applications for businesses that provides PaaS Platform as a service Platform as a Service or Application Platform as a Service or platform-based service is a category of cloud computing services that provides a … Read more
At one end of the user authentication spectrum, Salesforce automatically enables certain authentication methods. These methods include passwords, cookies, and identity verification. At the other end of the spectrum, you enable and configure user authentication methods to best fit your org’s needs and users’ use patterns. After Salesforce authenticates a user, the login flow directs … Read more
Uses of Apex class :- In Salesforce, Apex classes are used to implement the actions associated with an object. Apex classes will have specific methods to execute the actions of the object. classes will have constructors to create the objects. More … How does Salesforce Apex work? Apex enables developers to access the Salesforce platform … Read more
If they have, then their age can be calculated by subtracting their birth year from the current year. If they have not yet had their birthday, then you’ll need to subtract another year from that difference. The first thing you need to do is to gather the Contact’s birthday by adding a custom “Date of … Read more
In terms of technical aspect Account Contact role is the standard object in salesforce, which has a lookup field on Account and a Lookup field on Contact with a picklist which contains some values, which you define in Account contact role settings page so that it can be used to establish many to many relationships … Read more
Salesforce selection by definition is selecting the most feasible potential sales candidates from the pool of candidates. The selection of the salesforce process only begins after the successful recruitment process is completed or a job vacancy is posted. How well do you know Salesforce? If you work in sales, live in the San Francisco Bay … Read more
What is Salesforce and how does it work? Salesforce has various products that are specially designed to deliver each goal: Sales Cloud, Revenue Cloud, Service Cloud, Marketing Cloud and Pardot, and so much more. With the proper implementation of this CRM, you will increase sales efficiency, close more deals, and increase the accuracy of forecasts. … Read more
The Interest Tags object is a virtual object on the Topic object. Access to Interest Tags requires access to Topics for objects. Before setting up Interest Tags, turn on Topics for objects and configure user permissions for Topics. Full Answer How opportunity object works in Salesforce? How opportunity object works in salesforce? The Opportunity object … Read more