In short, a Salesforce Instance is the installation of Salesforce’s software that resides on a server (or group of servers likely). An Org is your specific organization’s data and meta data. Salesforce has multiple orgs residing on the same instance.Dec 10, 2019 Full Answer What is Salesforce, what does Salesforce do? Salesforce is a company … Read more
Answer: The SFDC (salesforce.com) ID is a unique identifier of any records located in Salesforce organizations. These IDs exist in 15-character or 18-character formats and are stored in the id field of any Salesforce objects. The 15-character SFDC ID can be converted into an 18-character format.Feb 17, 2022 Full Answer How do I Find my … Read more
A Salesforce developer is a special type of computer programmer who writes software on the Salesforce CRM platform or another piece of Salesforce cloud technology. This ranges from creating websites to developing apps. A Salesforce developer works with computer code like JavaScript and HTML on a daily basis. Full Answer What is the job description … Read more
What does Salesforce CRM do? Salesforce creates and supports customer relationship management (CRM) software that helps break down the technology silos between departments to give companies a complete view of their customer everywhere they interact with your brand. Is CRM and salesforce same? Salesforce is not just a CRM. Clearly it is the undisputed leader … Read more
What is contact in Salesforce? Contact in Salesforce represents the individual people associated with business account in your organization. Salesforce CRM provides Contact Management as part of salesforce.com standard functionality, on top of that customers can customize their own functionality. What is accounts and contacts in Salesforce? In Salesforce, you store information about your customers … Read more
Salesforce consultants are experts in several key areas of Salesforce implementation and management, and they are usually either full-time or part-time employees who work for a specific company. They help their employers get the most out of the Salesforce system by helping to customize it to fit their needs. Full Answer How do I become … Read more
A Salesforce connected app is an in-between application that uses a set of Salesforce APIs to extract data from your Salesforce org. It connects an external app with Salesforce by using protocols like SAML, OAuth OAuth OAuth is an open standard for access delegation, commonly used as a way for Internet users to grant websites … Read more
The Salesforce Certified Administrator program is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Full Answer How to become a certified Salesforce … Read more
Certification. Platform App Builder. The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform. Full Answer Is it good to do a Salesforce certification? Salesforce Certifications is no different, but perhaps that makes … Read more
Cases are a Salesforce tool that agents use to interact with customers to help get their problems solved — they really are the backbone of Service Cloud! Cases are powerful records in Salesforce that keep a log of customer issues, show agents a complete customer overview, and so much more, right on the platform! Full … Read more