How to access salesforce premier support

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1. Log in to help.salesforce.com 2. Scroll down to the Support & Services tile and look under ‘ Company Passcode ‘.

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Answer

How to contact Salesforce support?

Support for Additional Products

  • Heroku and Commerce Cloud – Support for other Salesforce Products
  • Salesforce Anywhere – How to Log a Support Case, Salesforce Anywhere (Quip)
  • Slack – Support for Slack App
  • Social Studio – Contact Social Studio customer support

What is Salesforce Premier success plan?

With the Premier success plan, the user will get:

  • 24×7 phone support
  • Developer support
  • Expert coaching sessions

What are the pros and cons of Salesforce?

  • Low risk: Low acquiring cost and low-risk management as an organization tool.
  • Salesforce database helps in organizing and digitizing company sales records.
  • Allows customization of profiles for individual customers, and gives quick access to individual records.

More items…

How do I implement Salesforce?

  • It allows editing templates and controlling any changes made within a document.
  • You can send signature requests to multiple individuals, adding their roles and request expiration dates.
  • There are numerous features for adding initials. You can draw, type or capture them with a camera.
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How do I access Premier success in Salesforce?

Log in to Salesforce HelpOpen Salesforce Help.Click Log In.Under “Trailblazer.me” click Log In.Select your Salesforce login or another option (Email, Social, etc)Enter your credentials and follow the remaining steps to log in.


Where is the Salesforce help portal?

https://login.salesforce.com Depending on the user interface on any page while logged into your Salesforce org: In Lightning Experience: ​​


How do I view designated contacts in Salesforce?

View your Designated Contact PermissionsLog in to Salesforce Help.From the Org picker, select Manage All Orgs.From the list of Orgs, click Get Support for your desired Org. … Select Org Setting.Beneath your contact information a message will be displayed indicating if you’re a Designated Contact.


What is Premier success Salesforce?

Customer Premier Success Plans Premier Success Plans helps customers maximize their Salesforce investment. Premier customers get exclusive access to Salesforce certified experts, success programs, and enhanced support and training to ensure their success with Salesforce.


How do I connect to Salesforce support?

Salesforce Customer Support is here to help you get the most out of your Salesforce investment!…Start an Online Chat with SupportLog in to Salesforce Help.Click Contact Support.Click Live Chat.


How do I contact Salesforce support?

(800) 667-6389Salesforce / Customer service


What does designated contact mean?

Designated Contact means the person or persons designated to receive Bids, and, if necessary, to communicate with Bidders during the Restricted Period.


What is a designated contact person?

Designated Contact Persons (DCP) are the first point of contact for any person who feels they may be a victim of bullying or harassment/sexual harassment. They are available to provide ‘off the record’ support during normal working hours. A trained DCP is available to both the complainant and the respondent party.


Where can I find my salesforce password?

Access your Premier Company PasscodeLog in to help.salesforce.com.Scroll down to the Support & Services tile and look under ‘Company Passcode’.Depending on the nature of your call, choose either ‘Premier Company Passcode’ or ‘Premier Passcode for Designated Contact’.


How do I log support cases in Salesforce?

Here are the new steps:Log in to Salesforce Help.Click Contact Support.Click Create a Case on the “Create a Case” tile.Select an “Inquiry Type” from the options available to you: … Fill in the required Case fields.Add any Case Collaborators to allow people to follow Case progress.Click Create Case.


What is Salesforce support?

(800) 667-6389Salesforce / Customer service


What is a Salesforce support specialist?

The goal of this position is to serve as a key player for support of the end user in their day to day tasks as they relate to Salesforce.com as well as support and maintain databases in Concierge Marketing efforts.


Accelerate your business value with Premier Success

Expert coaching and training to hit the ground running and upskill your team.


Need more from your Success Plan? Choose the right plan to reach your goals

Compare the features of our Standard, Premier, and Signature Success Plans.


See how the Customer Success Group has helped customers reach their goals

Learn how ChowNow helps restaurants streamline online ordering with Salesforce.


Create and Manage Support Cases Online via Salesforce Help

For full steps and details to create and manage Support Cases online through Salesforce Help, see our “ Submit or update a Case with Salesforce Support ” article.


Japan

Japan Support is available in Japanese language only. For English Support call the APAC Support number +65 6302 5700.

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