Why salesforce is successful


One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.Sep 20, 2019


Table of Contents

Why is Salesforce considered a great place to work?

Why Salesforce.com is a Great Place to Work? Salesforce.com has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie.

How did Salesforce become so successful?

  • Strong executive support. At several points in the transition, boundaries were tested, and without strong executive support, the transition might have failed. …
  • A strong nucleus to lead the charge: Having a dedicated, fully empowered leadership team built from a cross-section of the organization also helped. …
  • Principles ahead of mechanics. …
  • Total openness. …

Why is Salesforce better than AI?

  • Integrates with Microsoft products
  • Features on par with Salesforce catalog
  • Robust, 24/5 support options

Why is Salesforce the best CRM?

You can make an informed decision by knowing these five reasons:

  1. It provides a wide range of services. A multi-platform system is the polar opposite of this. …
  2. It gives well-planned customization and scalability. One of the reasons Salesforce succeeds at fulfilling the diverse needs of a wide range of enterprises is its great customization and configuration …
  3. It provides better management, support, and marketing. …

More items…


Is Salesforce a successful company?

The company that was once a tiny irritant going after giants in the 1990s Customer Relationship Management (CRM) market, such as Oracle and Siebel Systems, has grown into a full-fledged SaaS powerhouse. With an annual run rate exceeding $14 billion, it is by far the most successful pure cloud application ever created.

What are 6 benefits of Salesforce?

The 6 Greatest Benefits of CRM PlatformsTrustworthy reporting.Dashboards that visually showcase data.Improved messaging with automation.Proactive service.Efficiency enhanced by automation.Simplified collaboration.

Why is Salesforce growing so fast?

By expanding to offer more cloud products—like support and collaboration tools—they cast a wider net to bring users into Salesforce. That made the ecosystem more attractive for developers to build on, which in turn increased the value of Salesforce’s offerings. The more the cloud grew, the more Salesforce grew.

What is Salesforce and its benefits?

Salesforce provides you the incredible flexibility to run your entire business from a single mobile app. Salesforce’s mobile app interface helps employees be more productive- close more deals, track marketing, serve customers, and collaborate and share files on any device- all using a single, integrated mobile app.

What is Salesforce’s competitive advantage?

Salesforce gives competitive advantage by increasing productivity using enhanced collaboration and information sharing tools. The forecasting capabilities within Salesforce solutions make it easy for sales analysts and financial staff to accurately predict future sales revenue.

What is the USP of Salesforce?

The USP of Salesforce is its presence across-the-board. It competes with Oracle, SAP, and Microsoft in the top-market. While these three competitors match Salesforce’s features, Salesforce offers far superior and flexible solutions with value for your money.

Why Salesforce is the best place to work?

Salesforce is one of the best places to work, not only for the generous compensation, benefits, and culture, but also due to the initiatives spearheaded by leadership – they are frequently the first to advocate for certain socio-economic issues.

What is future of Salesforce?

Salesforce as a Game Changer It’s predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. The CRM software market in itself is estimated to grow at a rate of about 14% annually in the short-term, through 2017.

What is the reason for Salesforce?

Salesforce creates and supports customer relationship management (CRM) software that helps break down the technology silos between departments to give companies a complete view of their customer everywhere they interact with your brand.

What are the main features of Salesforce?

Salesforce CRM Features and BenefitsContact Management. … Opportunity Management. … Quote Management. … Quote to Cash. … Einstein Analytics. … Salesforce for Small Business. … Lead Management. … Watch marketing activities across all channels.More items…

What are Salesforce core values?

Our Core Values. In our Salesforce culture of trust, we inspire each other and the industry through our core values: Trust, Customer Success, Innovation, Equality, and Sustainability. These are the values that we expect everyone in our ecosystem to uphold. Trust is our #1 value.

Who are Salesforce competitors?

Competitors and Alternatives to SalesforceMicrosoft.Oracle.SAP.SugarCRM.Zoho.Sage.Zendesk.CRMNEXT.

In the Cloud

The first reason to switch to Salesforce is that it is cloud-based. In today’s digital world, cloud-based software providers are head and shoulders ahead of the competition.

Highly Customizable

One of the reasons why people love using Salesforce is that it is very easy to customize. Users can personalize it to suit their needs, add more modules, and customize the software to fit the business’s needs.

Data Security

Security is a high-level concern for most businesses these days. It’s no longer acceptable to misuse customer data or not protect it from opportunistic hackers.


Salesforce can be integrated with other third-party applications, such as ERP systems, order systems, accounting systems, and marketing systems. This adds extra value and allows emails to be integrated into your CRM, among other things.


If you visit the AppExchange in Salesforce, you can even develop and market your app, as well as access hundreds of other verified apps.

Pricing Model

The Salesforce pricing model is unique as compared to other CRM software. For example, before Salesforce, companies like Oracle and SAP used to charge a hefty fee on the software they provided, the hardware, and upgrades. Later, when Salesforce came into competition, it introduced a fee per user per month, which was unique.

Collaboration and Accessibility

Salesforce CRM system is an expansive ecosystem consisting of customers, developers, and partners.

Who is the CEO of Salesforce?

Leadership. Salesforce CEO Marc Benioff is truly a visionary and always pushing the limits of SaaS platforms. It’s no secret that his keynotes each year at DreamForce are the most well attended in history. Yes I said history. 100,000+ executives don’t tune in to his keynote every year for fun.

What was the main attraction of Salesforce in 2000?

Sales genius. While SFDC was an engineering marvel back in 2000-01, the main attraction was the sales team at Salesforce. They began inventing the smartest, most effective methods to grow quickly each quarter, without damaging their long term image.

Who left Oracle to start Salesforce?

When Marc Benioff left Oracle to found Salesforce he did so not only with Larry Ellison (business person) ‘s blessing, not only with Larry Ellison’s financial backing, not only with Larry Ellison’s idea, but also with Larry’s/Oracle’s playbook.

When did Merrill Lynch sign with Salesforce?

Salesforce signed Merrill Lynch as a client to 25,000 seats in 2007 when there was significant skepticism about hosted CRM as well as sensitive data. This deal gave instant credibility to Salesforce and its solution. Mark Benioff also did a great job of making this the headline story for as long as he could.

Why was Salesforce founded?

Salesforce was founded on a simple principle: to help our customers succeed. That principle has formed the basis of our business model, underscoring a culture of constant innovation throughout our organization.

Why is Salesforce the #1 CRM?

Here’s why Salesforce is the #1 CRM for growing businesses. Salesforce is the #1 intelligent CRM platform for businesses of all sizes. Recognized by industry analysts and by leading user review organizations as the market leader for CRM technology, Salesforce provides out-of-the-box solutions that let growing businesses easily implement …

Is Salesforce easy to add users?

Small and midsize businesses need to be sure their technology will scale with growth. With Salesforce, it’s easy to add users and functionality in just a few clicks. Wouldn’t you rather grow your business on a single, secure, and scalable platform that’s easy to customize and upgrade without anything breaking?

How many companies use Salesforce?

According to figures from 2018, Salesforce offers services to 99 of the 100 companies on the Fortune 100 list, while globally, as mentioned, 150,000 companies use Salesforce’s CRM platform to improve their business.

Why is Salesforce the number one CRM?

Why is Salesforce the world’s number one CRM? Salesforce is a company that enjoys international success. It has a powerful customer base and offers the market’s best valued CRM , along with a series of cloud-based applications for all kinds of industries and needs. In October 2019, prestigious consultancy firm IDC launched a report explaining …

How many jobs will Salesforce create in 2024?

Between 2019 and 2024, 4.2 million jobs will be created worldwide related to the Salesforce technology, representing a $1.2 billion rise in company revenues. Today, we want to talk about why Salesforce is …

Is Salesforce the most important CRM?

Today, we want to talk about why Salesforce is the world’s most important CRM. Wherever you look, you will find positive reviews of Salesforce from experts and the media. One example of that is Forbes, which has described Salesforce as one of the world’s most innovative companies on several occasions between 2010 and 2020.

Why is Salesforce so popular?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard. Along with these features, there are …

What are the advantages of Salesforce?

One of the major advantages of Salesforce is that its performance does not vary between large or small clients. Every business client – big or small, has the advantage of having access to one infrastructure and one platform. That means all customers have common networking, hardware and software platform.

Why is Salesforce CRM the best?

1. Scalability & Customisation. CRM software is an investment. So, not only should it take care of a business’ present requirements, but also of future needs as well; and every company that makes such an investment requires THAT assurance.

What is Salesforce App Cloud?

With the Salesforce App Cloud, businesses can create and run all of their personalised applications. 2.

Is Salesforce a secure software?

Salesforce, however, has pre-installed security features that allow business owners to decide who within their organisation can access their data, making this a very reliable and secure software. 5. The advantages of Salesforce cloud apps.

Is Salesforce a SaaS?

Salesforce offers several innovative SaaS solutions that enable businesses to use a common platform. This, in turn, works out less expensive. Businesses can ensure their sales efforts improve several folds, and even their communications are better-enhanced through the different Salesforce cloud offerings.

Why is Salesforce adoption so good?

1. Ease of use : This is one of the primary reasons that drive the Salesforce adoption rate. Sales Reps have better visibility into their accounts, contacts, opportunities, tasks, all from a single place. They have a complete 360-degree view of the customer, which in turn helps them to make better business decisions and close deals faster.

What is Salesforce platform?

The default Salesforce platform comes with a wide array of features and functionalities which caters to most organizational needs. During the implementation process, the Admin can make point-and-click alterations via the Force.com builder to configure the solution as per your business process.

Is Salesforce a PaaS?

Salesforce launched the first cloud-based CRM and also established the Platform as a Service ( PaaS) market with Force.com to support the complex real-world business models. With no capital expense involved for the setup, Salesforce charges are based on user licenses.

Is Salesforce a cloud platform?

Being a Cloud Platform, the implementation time for Salesforce is much lesser than standard solutions, thereby lessening the Go-Live timeframe. The feature-rich solution can be configured easily and even if any customization is required, it can be incorporated in a systematic order easily.

Is Salesforce a scalable solution?

When you are opting for a CRM, you are not simply making a decision for today, but the solution should also be scalable enough to meet your business needs 3 years hence. Salesforce is highly scalable and the customizability factor helps to modify and adapt to all future specifications. 5. Cloud-based PaaS model :

Amazing Work Culture

If an employee recognizes their company as the “best place to work”, without a doubt, that company has a work culture where its employees feel valued and motivated.

Great Leadership

Behind a workplace that is loved by the majority of its employees, there are always great leaders who navigate the company in the right direction even in the toughest times. In Salesforce, this great leadership starts right from the top.

Unparalleled Salaries and Benefits

Salesforce doesn’t only treat its employees with intangible things like a good work environment, it also provides unparalleled salaries and benefits to its employees.

How Salesforce Reacted to Covid-19

The ongoing Covid-19 pandemic became sort of a test that gave everyone a chance to understand how much companies care about employee safety and well-being. Unsurprisingly, Salesforce stayed true to its core values and put the employees’ safety first before everything else when reacting to the pandemic.

Final Thoughts

With a company culture that’s dedicated to taking the best care of its employees, Salesforce has become one of the best places to work in the world. If you are thinking of joining this amazing workforce, getting started is as easy as having proper Salesforce Training.


Leave a Comment