Why salesforce interview questions


Salesforce Interview Questions Salesforce questions give you insights into what you should be studying — and what employers need to know about your Salesforce experience and background. But before we get started, let’s discuss what a “Salesforce” interview is.

Salesforce Interview Questions For Freshers
  • What are the features of Salesforce. …
  • What is an object in Salesforce? …
  • What is meant by an App in Salesforce? …
  • Explain different types of apps we can use in Salesforce. …
  • What is sharing rule? …
  • What is an Audit trail in Salesforce? …
  • What is the difference between role and profile?


Table of Contents

What are good interview questions for sales?

Top interview questions for sales managers . What makes a good sales manager—and how do you spot them? These interview questions will help you identify ability and prowess in your next sales manager. Here, you’ll find questions to help assess a candidate’s hard skills, behavioral intelligence, and soft skills.

What are Salesforce questions?

Free Salesforce Admin Practice Exam

  • Professionally written questions by Salesforce MVP, Christine Marshall.
  • Explanations and links to additional learning resources are included to ensure you are set for success.
  • 100% free practice questions.

How to prepare for Salesforce interviews?

Talk yourself up:

  • Speak up. Your strengths, experiences, goals, and values are important to us, and help us understand what makes you an outstanding candidate.
  • Let us know why you’re here. …
  • Be ready to relate your skills back to the requirements in the job description and provide specific examples when talking about your past experiences to show that you have the …

What are the most often asked interview questions?

Answers to 10 most common job interview questions

  1. What are your weaknesses? “What are your weaknesses” is one of the most popular questions interviewers ask. It is also the most dreaded question of all. …
  2. Why should we hire you? Answer ” Why should we hire you ?” by summarizing your experiences: “With five years’ experience working in the financial industry and my proven …
  3. Why do you want to work here? Many interview questions and answers seek to evaluate whether or not a job is a good fit for a candidate. …

More items…


Why do you want to work in Salesforce?

Salesforce is a fast-paced environment where we have to adapt constantly to new features, products, and customers. Thus, career opportunities are numerous, and the company’s exceptional growth has a positive impact on the growth of our careers.

Why do you want to join Salesforce interview questions?

Our advice is to give 3 reasons why you have chosen Salesforce, and in your answer, focus on (1) their impressive track record of achievement, (2) their company values and culture, and (3) how this is a place you can learn, grow and develop.

What is Salesforce interview answer?

What is Salesforce? Show that you’ve done your research on the company by briefly describing the Salesforce product, its importance to the company, what it does, and/or how it works. Salesforce is an incredibly effective CRM (Customer Relationship Management) product.

How do I pass a Salesforce interview?

We’ve compiled tips to help you stand out on the screen.Prepare the Basics. Some of these may seem obvious, but they are so important, we have to mention them. … Master The Digital Handshake. … Treat It Like Any Other Interview. … Show Your Passion. … Embrace Feedback: … Ask Questions. … Send Thank You Notes.

What is opportunity in Salesforce?

Opportunities are deals in progress. Opportunity records track details about deals, including which accounts they’re for, who the players are, and the amount of potential sales. If your Salesforce admin has set up leads in your Salesforce org, an opportunity is created when a lead is converted.

What do you like about Salesforce?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

Why is Salesforce great?

It has a powerful customer base and offers the market’s best valued CRM, along with a series of cloud-based applications for all kinds of industries and needs. In October 2019, prestigious consultancy firm IDC launched a report explaining and championing the impact of the so-called “Salesforce economy”.

Why do we need to hire you?

Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.

What are Salesforce core values?

Our Core Values. In our Salesforce culture of trust, we inspire each other and the industry through our core values: Trust, Customer Success, Innovation, Equality, and Sustainability. These are the values that we expect everyone in our ecosystem to uphold. Trust is our #1 value.

How do you explain Salesforce?

Salesforce, Inc. is a famous American cloud-based software company that provides CRM services. Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

What is Apex in Salesforce?

Apex enables developers to access the Salesforce platform back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application programming interface (API) that Salesforce developers can use to access user data on the platform.

What is Salesforce mission statement?

Salesforce mission statement “to empowers companies to connect with their customers in a whole new way.” The focus of this statement is on the difference that Salesforce can make in all its clients. The statement has these primary points: Empower businesses. Stimulating change and growth.

1. What is Salesforce?

Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as a cost-effective software-as-a-…

2. What is a custom object in Salesforce?

In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com.

3. What is Self-Relationship?

A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object “Merchandise” and create r…

4. What is Object Relationship Overview?

In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track…

5. How is SaaS beneficial to Salesforce?

SaaS is subscription-based, so clients can choose not to renew and discontinue using the program at any time without penalty other than not being a…

6. How many types of relationships are offered by Salesforce.com?

Salesforce recognizes two relationship types: Master-detail relationships and Lookup relationships.

7. What is the trigger?

The trigger is the code that is executed before or after the record is updated or inserted.

8. What is the difference between Trigger and Workflow?

Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that…

9. What is a static resource in Salesforce?

With Salesforce’s static resource, subscribers can upload zip files, images, jar files, JavaScript, and CSS files that can be referred to in a Visu…

10. What is a Wrapper Class?

A Wrapper Class is a class whose instances are a collection of other objects and is used to display different objects on a Visualforce page in the…

What is a workflow in Salesforce?

Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that is executed on or after the record is updated or inserted.

How long does Salesforce audit trail last?

The audit trail can preserve data for up to six months.

What is Salesforce object relationship?

In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track product defects in related customer cases. Salesforce allows users to define different types of relationships by creating custom relationship fields on an object.

How to see Salesforce limit form?

Salesforce users can see their limit form setup easily by simply clicking data.com administration/Users. From the data.com users section, the users can see their monthly limit and exactly how many records are exported during the month.

What causes data loss in Salesforce?

What can cause data loss in Salesforce? Data loss in Salesforce can be caused by a number of reasons, including: Changing data and date-time. Migrating to percent, number, and currency from other data types. Changing from the multi-select picklist, checkbox, auto number to other types.

How big is Salesforce static resource?

The optimum size of static resources in Salesforce is 250 MB.

What is an app in Salesforce?

An App in Salesforce.com is a container that holds various things such as a logo, name, and a set of required tabs. It is also called a group of tabs that work together to prove the functionality that you are looking for.

What is workflow in Salesforce?

Workflow is an excellent way to automate specific business processes in Salesforce. To do this, you are required to define certain rules and regulations to automate tasks such as sending an email, updating a field, create a task

What is audit trail in Salesforce?

The Audit trail in Salesforce is a unique feature that helps in tracking the changes that have been made in the organization by you and other administrators. It would be helpful for the organization with more administrators. This audit trail shows you the information of the twenty most recently made changes in your organization.

What is a standard object in Salesforce?

Standard Object: These are the objects provided by the salesforce, which include contacts, accounts, opportunities, leads, cases, campaigns, products, contracts, dashboards, etc. Custom Object: This includes the modifications made to the Salesforce by users. It stores the essential and unique information of an organization.

What are the different types of reports in Salesforce?

There are four types of reports that are available in Salesforce, which are as follows. The tabular report is those that give us the total in a tabular format. Matrix report the format where grouping is done based on columns and rows. The summary report gives us detailed reports based on columns.

Can you have multiple profiles in Salesforce?

For example, a sales profile can have access to leads, opportunities, contacts, campaigns, etc. As far as the second question is considered, the answer would be yes. The people who work in one department have the same profile.

Can you edit VisualForce pages?

Yes, of course! We can create and edit the VisualForce pages in both the production environment and in a sandbox. The only thing you can not do in a production environment with a VisualForce page is adding the unique values for which you need to do this in the sandbox.

What does Salesforce hire?

Salesforce hires for a wide variety of roles. While much of their workforce is tech-oriented, they also need marketers, customer service representatives, accountants, and nearly every other specialty required to run a company.

Is social media good for a job interview?

Social media is an excellent way to learn about recent events and more about the company’s vibe. Yep, that’s the power of research. But that alone isn’t enough. You also need a great way to tell the hiring manager about your valuable skills and traits. With straightforward interview questions, that’s usually pretty easy.

Is Salesforce valuable?

Yes, I gained Salesforce experience while working for my last employer in the marketing department. Salesforce allowed us to enhance our customer experience, dramatically increasing sales. For example, by using the Marketing Cloud to create personalized content marketing, we were able to achieve an 80 percent increase in buyers. Ultimately, I used Salesforce for two years and found it to be an incredibly valuable solution.”

When is Salesforce interview 2021?

February 17, 2021. If you are interviewing for jobs that require proficiency with Salesforce, it can be helpful to prepare for questions about your experience using it. In this article, we examine 13 commonly asked Salesforce interview questions with example answers.

What is Salesforce CRM?

Salesforce is a cloud-based CRM software that offers a wide range of functions and features businesses use to identify the needs of their customers, address problems quickly, deploy customer-focused products and build lasting customer relationships. Read more: How To Find the Best Jobs for You.

What are the three types of objective relationships in Salesforce?

Example: “The three main types of objective relationships in Salesforce are lookup relationships, master-detail relationships and many-to-many relationships . A lookup relationship is the most basic form of an objective relationship. It links two objects together, creating a child-parent relationship between them.

Can you work on a platform without a profile?

Users can’t work on the platform without a profile, so a profile is mandatory for every user. They can use their profiles to control many different types of permission, including object permission, field permission, record type permission, app type permission and IP address permission.

What is Salesforce’s culture?

Salesforce describes its culture as their “Ohana,” the Hawaiian word for intentional family, which is guided by four core values: Trust, Customer Success, Innovation, and Equality.

What is an app in Salesforce?

An app is a folder that holds a logo, name, and a set of required tabs among many other things. It’s also a group of tabs that work together to prove the functionality that you are looking for. In Salesforce, you can customize apps to match requirements, or you can build new apps by merging custom and standard tabs.

Why is SaaS cost effective?

It’s cost-effective for customers because it’s delivered as software-as-a-service, or SaaS. It helps enterprises better connect with customers, as well as supporting businesses to manage their customers’ data and efficiently track their activities.

What is Salesforce’s market share in 2021?

They have more than 40% market share in the Cloud CRM space and dominates the overall CRM space with a market share of 19.7% . They were rated the world’s #1 CRM for two consecutive years and if the projected growth of Salesforce is anything to go by, …

Why use skinny tables in Salesforce?

In Salesforce, skinny tables are used to access frequently used fields and to avoid joins. This largely improves performance. Skinny tables are highly effective, so much so that even when the source tables are modified, skinny tables will be in sync with source tables.

What is sharing rules in Salesforce?

Sharing rules are written to give edit access (public read and write) or public read only access to certain individuals in Salesforce org. A classic example is when:- only your managers or superiors need to be given extra credentials to your records in objects as compared to your peers.

What are the different types of bindings in Salesforce?

There are three types of bindings used in Salesforce:-. Data bindings, which refer to the data set in the controller. Action bindings, which refer to action methods in the controller. Component bindings, which refer to other Visualforce components.

What are some examples of Salesforce?

Salesforce is a tracking program by itself that records numbers of helpful basics details. Example: 1 Number of customers served daily 2 Daily sales volume 3 Detailed reports from Sales Manager 4 Sales figures by month or quarter

How many reports can you add to a Salesforce dashboard?

You can add multiple reports (up to twenty) to a single dashboard.

Why use bucket fields in Salesforce?

They are used when admins need to create a report on user activity. Bucket fields allow you to group the data in quite a broad manner, eliminating the need for complex function performance. This saves a lot of time, especially when you need to generate a report ASAP.

What does ORO stand for in Salesforce?

ORO stands for “ Object Relationship Overview ”. If you do get a question like this in your job interview, I recommend that you elaborate on your answer and not just state the abbreviation and be done with it. This is a great example of those Salesforce interview questions that allow further explanations – your employers might even expect them.

Can you talk about Salesforce features?

No employer will ask you to talk about the advanced Salesforce features straight off the bat (at least they shouldn’t). Most of your job interviews are going to start with a short introduction, right before moving on to the actual Salesforce interview questions.

Can you use Salesforce Lightning on a mobile app?

So, keep this in mind while you study! Yes, you can use Salesforce Lightning on the mobile app.

What to know before a Salesforce interview?

Before you attend your Salesforce interview, research the company and find out as much as possible about their products and services, their latest news stories and their company values. Most of this information can be found on their company website but make sure you also check out their LinkedIn.com corporate page, too!

Is it hard to get hired at Salesforce?

If you don’t have the experience, the passion or the skills needed to work at Salesforce, then yes, it can be difficult to get hired. However, if you prepare hard for the interview, and you try at every stage to match the requirements of the job description, then your chances of success will increase significantly!

What is Salesforce.com?

A: Salesforce.com is a Software as a service (SaaS) tool with pre-made solutions like Sales, Marketing, Healthcare, and Service Clouds. These tools are designed for specific industry applications (including Salesforce solutions for non-profit organizations) and require little technical background from users.

Why is Salesforce losing data?

A: Unfortunately, data loss is quite possible while working with Salesforce. Most often data loss is caused by migration between data types (number to money, percent to number, text to email, etc.), date and time changes, migration from checkbox or multi-select formats to any other format type.

What are the two levels of access in Salesforce?

There are two levels of access you can share: read-only and read/write.

What is a governor limit in Salesforce?

A: Governor limits in Salesforce are limitations aimed at forcing developers to write efficient code that does not waste platform resources. Governor limits help keep applications scalable, but they often require creative workarounds.

What is permission set in Salesforce?

A: A permission set allows users to set user access permissions without changing their profiles or roles. Rather than creating new profiles, Salesforce admins can create various permission sets and assign them to users.

What is data skew in Salesforce?

A: Data skew relates to performance issues that occur when a single user, or members of a single role, own most of the data records in a particular Salesforce object. Normally 10K+ records attributed to one user are going to cause data skew issues.

What is audit trail in Salesforce?

A: The Audit trail is a Salesforce feature that lets you track changes that have been made in your organization. You can see both the changes that you or other administrators make.


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