Asking this question, an employer does not check your actual knowledge of what Salesforce is (it is implied that you know!), but your ability to give a short and clear answer, demonstrating your efficiency and expertise. Salesforce is a cost-effective software-as-a-service (SaaS) which is the most efficient CRM product today.
Table of Contents
What are good interview questions for sales?
Top interview questions for sales managers . What makes a good sales manager—and how do you spot them? These interview questions will help you identify ability and prowess in your next sales manager. Here, you’ll find questions to help assess a candidate’s hard skills, behavioral intelligence, and soft skills.
How to prepare for Salesforce interview?
- The interviewer asked me to introduce myself. …
- After this, he asked me general questions based on DSA. …
- He asked me to implement a queue using stack, I immediately coded up the solution and explained the logic. …
- After this, he asked me why did I want to join Salesforce, what does Salesforce do and what are the core values of Salesforce. …
What are Salesforce questions?
Free Salesforce Admin Practice Exam
- Professionally written questions by Salesforce MVP, Christine Marshall.
- Explanations and links to additional learning resources are included to ensure you are set for success.
- 100% free practice questions.
How to answer five interview questions?
How to answer the interview question, “where do you see yourself in 5 years?”.This is one of the most common interview questions that always tricks candidate…
Why did you choose Salesforce as a career?
1. Work with a world-dominating technology. Salesforce is the world’s leading CRM platform. It’s posted an average year-on-year growth of 25% for the past four years, and has ambitious plans to double its growth over the next four.
What is Salesforce interview answer?
What is Salesforce? Show that you’ve done your research on the company by briefly describing the Salesforce product, its importance to the company, what it does, and/or how it works. Salesforce is an incredibly effective CRM (Customer Relationship Management) product.
How do you answer why did you choose sales?
“Why do you want to do sales?” Answers Examples The best parts of sales for me are knowing that the solution I’m selling is helping my customers thrive, staying in touch to make sure they’re getting the most out of the product, and understanding I had a part in helping their businesses grow.”
How do I introduce myself in Salesforce interview?
Include the following in your answer: Who you are: Explain who you are professionally and give them some insight into your personality and skills. Career highlights: Highlight the top 3 – 5 points about your career you want to get across. Include companies, roles, and successes.
Why do you want to learn Salesforce?
A Salesforce certification is a great way to gain expertise in the world’s number one CRM cloud platform that is in high demand across businesses of all sizes. What’s more, as the number of Salesforce platform end-users increase steeply, companies face a shortage of pros skilled in Salesforce knowledge.
Why is Salesforce great?
It has a powerful customer base and offers the market’s best valued CRM, along with a series of cloud-based applications for all kinds of industries and needs. In October 2019, prestigious consultancy firm IDC launched a report explaining and championing the impact of the so-called “Salesforce economy”.
Are you interested in sales Why?
Potential Answer: “I’m interested in sales because I have great interpersonal skills and I’m passionate about providing excellent customer service. I have experience working with people in previous positions, and your company is appealing since you seem to value putting clients first.”
Why do you want this job?
Emphasize what you can contribute. Your answer should also emphasize what you can contribute to the company – what will you bring to the position? Mention any skills or work experience that makes you a unique, strong candidate for the job. If possible, use numbers to express how you can add value to the business.
Why do you want to join our company?
“I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my … ” “I feel my skills are particularly well-suited to this position because … ”
What is Salesforce answer?
Salesforce is used for customer relationship management in sales, marketing and customer service. The list of core Salesforce products includes: Sales Cloud – software allowing sales process automation, design and management; contact, lead, and opportunity management; sales reporting and forecasting.
What Salesforce means?
Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.
What is Salesforce customer 360 MCQ?
Salesforce Customer 360 is an integrated customer relationship management (CRM) platform that helps companies transform their businesses by uniting their marketing, sales, commerce, service, and IT teams with a single, shared customer view.
1. What is Salesforce?
Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as a cost-effective software-as-a-…
2. What is a custom object in Salesforce?
In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com.
3. What is Self-Relationship?
A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object “Merchandise” and create r…
4. What is Object Relationship Overview?
In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track…
5. How is SaaS beneficial to Salesforce?
SaaS is subscription-based, so clients can choose not to renew and discontinue using the program at any time without penalty other than not being a…
6. How many types of relationships are offered by Salesforce.com?
Salesforce recognizes two relationship types: Master-detail relationships and Lookup relationships.
7. What is the trigger?
The trigger is the code that is executed before or after the record is updated or inserted.
8. What is the difference between Trigger and Workflow?
Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that…
9. What is a static resource in Salesforce?
With Salesforce’s static resource, subscribers can upload zip files, images, jar files, JavaScript, and CSS files that can be referred to in a Visu…
10. What is a Wrapper Class?
A Wrapper Class is a class whose instances are a collection of other objects and is used to display different objects on a Visualforce page in the…
When is Salesforce interview 2021?
February 17, 2021. If you are interviewing for jobs that require proficiency with Salesforce, it can be helpful to prepare for questions about your experience using it. In this article, we examine 13 commonly asked Salesforce interview questions with example answers.
What is Salesforce CRM?
Salesforce is a cloud-based CRM software that offers a wide range of functions and features businesses use to identify the needs of their customers, address problems quickly, deploy customer-focused products and build lasting customer relationships. Read more: How To Find the Best Jobs for You.
What are the three types of objective relationships in Salesforce?
Example: “The three main types of objective relationships in Salesforce are lookup relationships, master-detail relationships and many-to-many relationships . A lookup relationship is the most basic form of an objective relationship. It links two objects together, creating a child-parent relationship between them.
Can you work on a platform without a profile?
Users can’t work on the platform without a profile, so a profile is mandatory for every user. They can use their profiles to control many different types of permission, including object permission, field permission, record type permission, app type permission and IP address permission.
General Salesforce Interview Questions
This first section is designed to test you on the fundamental concepts of Salesforce and cloud computing systems. If you are a Salesforce veteran, you might know this inside out, but it’s a good idea to refresh your memory.
Admin Salesforce Interview Questions
This section contains fundamental knowledge of the Salesforce platform. No matter your role in the ecosystem, everyone should learn these Salesforce Admin concepts that will be found in your Certified Administrator Certification.
Developer Salesforce Interview Questions
Although you might not be interviewing for a Salesforce Developer position, it’s important to understand the role that they play, as well as some of the concepts that can intersect with both, a Salesforce Developer & Admin.
Consultant Salesforce Interview Questions
If you are interviewing for a Salesforce Admin or Developer position, you will almost certainly need to put on your Consultant hat at some point. So it’s important to understand some of the following concepts to really impress your interviewer.
Summary
This article has been designed to give you a complete overview of typical Salesforce interview questions, at any level. If you would like a more in-depth dive into some specific Salesforce roles, check out some of our more specialised interview questions below…
What is a workflow in Salesforce?
Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that is executed on or after the record is updated or inserted.
What is Salesforce object relationship?
In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track product defects in related customer cases. Salesforce allows users to define different types of relationships by creating custom relationship fields on an object.
How long does Salesforce audit trail last?
The audit trail can preserve data for up to six months.
How to see Salesforce limit form?
Salesforce users can see their limit form setup easily by simply clicking data.com administration/Users. From the data.com users section, the users can see their monthly limit and exactly how many records are exported during the month.
What causes data loss in Salesforce?
What can cause data loss in Salesforce? Data loss in Salesforce can be caused by a number of reasons, including: Changing data and date-time. Migrating to percent, number, and currency from other data types. Changing from the multi-select picklist, checkbox, auto number to other types.
How big is Salesforce static resource?
The optimum size of static resources in Salesforce is 250 MB.
What does Salesforce hire?
Salesforce hires for a wide variety of roles. While much of their workforce is tech-oriented, they also need marketers, customer service representatives, accountants, and nearly every other specialty required to run a company.
Is social media good for a job interview?
Social media is an excellent way to learn about recent events and more about the company’s vibe. Yep, that’s the power of research. But that alone isn’t enough. You also need a great way to tell the hiring manager about your valuable skills and traits. With straightforward interview questions, that’s usually pretty easy.
Is Salesforce valuable?
“Yes, I gained Salesforce experience while working for my last employer in the marketing department. Salesforce allowed us to enhance our customer experience, dramatically increasing sales. For example, by using the Marketing Cloud to create personalized content marketing, we were able to achieve an 80 percent increase in buyers. Ultimately, I used Salesforce for two years and found it to be an incredibly valuable solution.”
What is Salesforce’s culture?
Salesforce describes its culture as their “Ohana,” the Hawaiian word for intentional family, which is guided by four core values: Trust, Customer Success, Innovation, and Equality.
What is an app in Salesforce?
An app is a folder that holds a logo, name, and a set of required tabs among many other things. It’s also a group of tabs that work together to prove the functionality that you are looking for. In Salesforce, you can customize apps to match requirements, or you can build new apps by merging custom and standard tabs.
Why is SaaS cost effective?
It’s cost-effective for customers because it’s delivered as software-as-a-service, or SaaS. It helps enterprises better connect with customers, as well as supporting businesses to manage their customers’ data and efficiently track their activities.
Create an effective job advertisement
You need to create an effective job advertisement to get the right candidate for a job interview. Provide the following in it:
Salesforce interview questions for junior developers
Use the following interview questions for junior Salesforce programmers:
Interview questions and answers for hiring a mid-level Salesforce developer
Use the following interview questions for hiring mid-level Salesforce developers:
Salesforce interview questions to hire senior developers
Hiring senior Salesforce developers? Use the following interview questions:
What is an app in Salesforce?
An App in Salesforce.com is a container that holds various things such as a logo, name, and a set of required tabs. It is also called a group of tabs that work together to prove the functionality that you are looking for.
What is workflow in Salesforce?
Workflow is an excellent way to automate specific business processes in Salesforce. To do this, you are required to define certain rules and regulations to automate tasks such as sending an email, updating a field, create a task
What is audit trail in Salesforce?
The Audit trail in Salesforce is a unique feature that helps in tracking the changes that have been made in the organization by you and other administrators. It would be helpful for the organization with more administrators. This audit trail shows you the information of the twenty most recently made changes in your organization.
What is a standard object in Salesforce?
Standard Object: These are the objects provided by the salesforce, which include contacts, accounts, opportunities, leads, cases, campaigns, products, contracts, dashboards, etc. Custom Object: This includes the modifications made to the Salesforce by users. It stores the essential and unique information of an organization.
What are the different types of reports in Salesforce?
There are four types of reports that are available in Salesforce, which are as follows. The tabular report is those that give us the total in a tabular format. Matrix report the format where grouping is done based on columns and rows. The summary report gives us detailed reports based on columns.
Can you have multiple profiles in Salesforce?
For example, a sales profile can have access to leads, opportunities, contacts, campaigns, etc. As far as the second question is considered, the answer would be yes. The people who work in one department have the same profile.
Can you edit VisualForce pages?
Yes, of course! We can create and edit the VisualForce pages in both the production environment and in a sandbox. The only thing you can not do in a production environment with a VisualForce page is adding the unique values for which you need to do this in the sandbox.
