Table of Contents
Who is Salesforce owned by?
Marc BenioffMarc Benioff is Chair, Co-CEO, and Co-Founder of Salesforce and a pioneer of cloud computing. Under Benioff’s leadership, Salesforce is the #1 provider of customer relationship management (CRM) software globally and one of the world’s fastest-growing enterprise software companies.
What is an audit trail in Salesforce?
The Setup Audit Trail feature in Salesforce enables you to closely track changes made to your organization. It records all modifications concerning the administration, customization, security, sharing, data management, development, and more of your Salesforce organization.
How is Salesforce doing financially?
Subscription and support revenues for the quarter were $6.83 billion, an increase of 25% year-over-year. Professional services and other revenues for the quarter were $0.50 billion, an increase of 46% year-over-year. Total fiscal 2022 revenue was $26.49 billion, up 25% year-over-year, and 24% in constant currency.
Who are Salesforce competitors?
List of Top Salesforce CompetitorsPipedrive.Freshsales.Salesmate.Zendesk Sell.Keap.HubSpot CRM.ActiveCampaign.Creatio.More items…•
What are audit fields in Salesforce?
Audit Fields in Salesforce are special fields that track information about your records that can be valuable for audit purposes. Typically these fields include: CreatedByID. CreatedDate.
What is Salesforce audit log?
What is it? The Audit Trail helps you track the recent Setup changes that you and other administrators have made to your organization. This is especially useful in organizations with multiple administrators. The setup Audit Trail history shows you the 20 most recent Setup changes made to your organization.
Does salesforce make a profit?
In its first quarter, February through April, Salesforce.com generated approximately 1% profit on revenue of more than $18.8 million, according to an announcement made in conjunction with a company overview presented at the J.P. Morgan 31st Annual Technology and Telecom Conference in San Francisco.
How much money is Salesforce worth?
How much a company is worth is typically represented by its market capitalization, or the current stock price multiplied by the number of shares outstanding. Salesforce net worth as of June 03, 2022 is $187.46B.
How does Salesforce com make money?
Salesforce’s primary revenue stream is from its cloud service subscriptions. Salesforce generates over 92 percent of its income through its four different CRM (Customer Relationship Management) services, including sales, marketing, and customer support.
What will replace Salesforce?
Top Salesforce AlternativesMicrosoft Dynamics 365 for Sales. Microsoft Dynamics 365 for Sales helps sales professionals build customer relations, maintain accounts, track contacts, nurture sales leads and create sales collateral. … Sugar Sell. … Insightly. … HubSpot Sales. … Pipedrive. … Oracle CX Sales. … Pipeliner. … SAP Sales Cloud.More items…•
Does Microsoft compete with Salesforce?
Salesforce is considered the leader in CRM software, but is increasingly competing from Microsoft. Salesforce is focusing on a few key areas in order to stay competitive, analysts said. The Slack acquisition, its platform, automation, and tools for specific industries are focus areas.
Why is Salesforce so popular?
One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.
How to audit Salesforce?
What are the different ways to Auditing Salesforce Org. 1 Record modification fields :- Every time when a record is created or updated salesforce automatically logs in the person who created the record and the person who modified the record last time. 2 Login History :- Login history basically tells about which all the users who login in to the org, whether the login is successful or failure and how they they basically login, login via browser or login via Api. all these information available at login history. In login history we get information about login time, Source IP, location, Login type, status, Browser, Platform, Application, Client version and Api Type. 3 Field History Tracking :- Field History Tracking is method used to capture the changes in the field. This can be done for standard objects and custom objects. Field history report logs will be retained up to 18 months. 4 Setup Audit Trail :- Salesforce Audit Trail is available especially for administrators to track recent setup changes in the organization. Setup Audit trail feature is available only for user and administrators who have view setup and configuration permissions.
What are the four ways to audit Salesforce?
Record modification, login history, field history tracking and setup audit trail are the four ways used for Auditing salesforce. In our upcoming Salesforce tutorial we clearly understand about all the four Auditing systems in salesforce.
Why is it important to perform regular audits?
It is very important that to perform regular audits to detect potential abuse.
What is record modification field?
Record modification fields :- Every time when a record is created or updated salesforce automatically logs in the person who created the record and the person who modified the record last time.
What does Salesforce do every time?
Every Time When we create or update a record in Salesforce it automatically fills some standard fields like created by, Record Owner, last modified by, etc. so we can surveillance on our data.
How to view Salesforce login history?
To view login history go to set up in your Salesforce organization and type login history in the quick find box and click login history.
Is Salesforce a security feature?
As we all know, security is the first priority in Salesforce. Salesforce provides different types of security features so customers’ data is safe. In this blog, we will learn about some Salesforce functionality so that we can secure and track our Salesforce organization’s data.
Does Salesforce provide security?
Salesforce has a feature which we call Auditing features. It does not provide security to Salesforce organizations directly but it provides data usage information like who created data, who updated data, what was the update in data etc. which is helpful to secure our data.
What is an auditor in Salesforce?
An auditor can also be referred to as a Salesforce org doctor or a Salesforce org scanner, who conducts thorough inspection and suggests corrective measures to improve the functionality of the platform.
Why is it important to inspect Salesforce?
It is therefore important to undertake periodic inspection of Salesforce and its various tools and platforms to ensure smooth functioning of the same.
How long can you track Salesforce logins?
This data is critical for the audit as it helps the auditor in reviewing the security of your system. Salesforce allows you to track its login history up to a period of six months.
What is Salesforce CRM?
Salesforce CRM allows the users to handle their customer database efficiently by helping them store, process, track and analyse the important details pertaining to their present, potential and past customers. Salesforce consists of multiple platforms, tools and components, each serving a specific purpose. Though the primary motive of the CRM …
How long does Salesforce keep data?
Salesforce auditors can view and track history pertaining to specific Salesforce objects, the data for which is retained for a period up to 18 months through your organisation and up to 24 months if you use an API.
How many fields can you track in Salesforce?
Field Audit Trail allows you to track a maximum of 60 fields for every Salesforce object. Without this feature, you can track a mere 20 fields per Salesforce object. Also, you can retain archived data pertaining to your field history for a period of 10 years with Field Audit Trail, as opposed to 18 months without using this feature.
What is history related in Salesforce?
Whenever you make any changes in the fields pertaining to the above mentioned Salesforce objects, an entry is added into the History related list . These entries are generally regarding the date a change was made, the time when it was made, the nature of the change and the name of the user who made the change. However, it is important to understand that every field type is not available for reporting these historical trends.
When was Salesforce founded?
Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.
Who will be the CFO of Salesforce in 2021?
Effective February 1, 2021, Amy Weaver, Salesforce’s current President and Chief Legal Officer, will become President and CFO.
Is there a related quarter press release?
There is no related quarter press release.
Determine where technology holds teams back from delivering on customer centricity, and how to move forward
Determine where technology holds teams back from delivering on customer centricity, and how to move forward.
Map out use cases
A critical part of this effort is identifying where current business capabilities are falling short in delivering the desired experience for your customers. By auditing process, information, and capability gaps, you can align on what technologies you may need to sunset, consolidate, integrate, or adopt to make it possible.
Think shared, not siloed
As you map out use cases and review capabilities, it’s easy to evaluate new solutions in silos. Traditionally, departments have pursued initiatives in an ad hoc way in silos — such as modernizing sales, customer service, or existing applications, often with a variety of different solution providers.
Up Next: Chapter 4: Work Toward a Single View of Your Customer
Creating connected experiences is increasingly an exercise in integration. Read on for data and systems integration best practices.
What are the tools used in Salesforce?
There are quite a few Monitoring & Auditing tools in Salesforce to help you keep your Salesforce org healthy, secure, operational & efficient . With these tools, Admins and developers can monitor the configuration and usage and troubleshoot errors. Also they can report & block unusual user activity and/or set up notifications.
Is Salesforce auditing proactive or reactive?
The Auditing & Monitoring tools provided by Salesforce are both reactive and proactive. For example, if a user complains that the emails sent from Salesforce are not getting delivered to his or her clients then Debug Log and Email Log are the tools to use to troubleshoot. In this case you use these tools reactively i.e. after the event has already happened. Then there are tools that you can use proactively – like Transaction Security Policy that can be used to block the users from downloading say more than 100 contact records from Salesforce and also notify an administrator.
What is Salesforce monitoring?
Salesforce admins can utilize user activity monitoring to gain deeper visibility into the health of their Salesforce org, covering four critical areas: security, compliance, usage and adoption, and performance . With these insights, you can analyze your workforce, make adjustments to boost performance, and take Salesforce from a simple tool to a beacon of productivity, trust, and success.
Why is user activity monitoring important in Salesforce?
User activity monitoring – tracking user actions in a digital environment for information security – is critical for protecting sensitive cloud-based data.
What is set up audit trail?
If you’ve entered Setup Audit Trail to see the log of administrative actions occurring in your Salesforce org, you’ve engaged in user activity monitoring. Setup Audit Trail provides a log of user-generated actions – such as new fields created or permissions changed – to identify who made the changes, when, and from where. Monitoring user activity helps you proactively safeguard your Salesforce org by identifying suspicious actions and addressing them, reducing your technological attack surface.
What is user activity monitoring?
Instead, user activity monitoring tools can show you, at a user-centric level, details about who changed what permissions, when, and from where.
Can admins see if a user logs in at odd hours?
Admins can see if a user logs in at odd hours, such as on weekends or late at night, or if they log in from a different IP address, indicating they’re accessing Salesforce from an unexpected location. With this information, you can prevent unauthorized access that could lead to a data breach.
Is Salesforce a regulated industry?
Regulated industries like health care and financial services follow compliance frameworks that require user activity monitoring. As a Salesforce user in a regulated industry, meeting compliance standards is crucial for multiple reasons: You want to reinforce trust, and you don’t want to receive hefty fines. Non-compliance with GDPR, for example, can incur fines of as much as €20 million or four percent of annual global turnover (whichever is greater).
Can you assess Salesforce performance based on Apex events?
You can also assess performance based on Apex events and Community performance. User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI .
