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What happens when a lead is converted in Salesforce?
Your lead is ready to be converted to an opportunity. When you convert a lead, Salesforce uses the information stored in the lead record to create a business account, a contact, and an opportunity. If you’ve enabled person accounts and the lead record didn’t include a company name, the lead is converted into a person account and an opportunity.
When is Salesforce going to buy Oracle?
There’s some buzz that Oracle will buy Salesforce.com, possibly within the next year. The idea is complete speculation, but considering each company’s current place in the IT industry, as well as recent chumminess between their CEOs, it makes sense. If Oracle buys Salesforce, the main drivers would be Salesforce’s inability to make waves outside its core competency of customer relationship management (CRM) software, as well as Oracle’s inability to be widely considered as a major cloud …
How long has Salesforce been around?
Salesforce was the first SaaS built from scratch to achieve record growth. The company was founded in March 1999 by three entrepreneurs. Unlike other SaaS companies at the time, the company was founded specifically to provide SaaS services – it didn’t transition to SaaS after experimenting with CD-ROM distribution, for example.
What is the history of Salesforce?
What is Salesforce?
- Salesforce is a SaaS or Software as a Service, which means there is no need to install the software or server to work on. …
- It was founded by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez in 1999.
- Salesforce was started as a CRM software, but today it provides various products and software solutions to users and developers.
When did Salesforce come out?
1999Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, blockchain, voice, and artificial intelligence — to connect to their customers in a whole new way.
What was Salesforce first product?
2008: Salesforce released an official platform for developers, Force.com. This was the world’s first platform-as-a-service. It allowed third parties to deploy apps on Salesforce’s architecture. It also created a new revenue stream for Salesforce, as third parties paid per login to use the platform.
How did Salesforce started?
Salesforce began in a small apartment in Telegraph Hill in San Francisco. Marc Benioff decided to leave a lucrative sales career at Oracle in order to pursue a vision. While Marc Benioff had the idea for Salesforce, there were three other company founders: Parker Harris, Dave Moellenhoff, and Frank Dominguez.
When did Salesforce lightning launch?
2015Lightning was first introduced to Salesforce’s customers as a beta framework for building user interfaces in 2015.
Why is Salesforce so successful?
One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.
Who is CEO of Salesforce?
Marc Benioff (Nov 2001–)Salesforce / CEOMarc Russell Benioff is an American internet entrepreneur and philanthropist. He is the co-founder, chairman and co-CEO of Salesforce, an enterprise cloud computing company. In September 2018, Benioff acquired Time. Wikipedia
What is Sfdc in Salesforce?
SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.
What is CRM in Salesforce?
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Where will Salesforce be in 5 years?
Based on our forecasts, a long-term increase is expected, the “CRM” stock price prognosis for 2027-06-04 is 349.270 USD. With a 5-year investment, the revenue is expected to be around +95.72%. Your current $100 investment may be up to $195.72 in 2027. Get It Now!
When did Salesforce start in India?
The company, which has been present in India since 2005, counts Bajaj Finserv, InMobi, Snapdeal, PayTM, Urban Ladder and many companies in petrochemicals and cement industries as its clients, its India sales head Arun Balasubramanian said.
Who invented Salesforce?
SalesforceSalesforce Tower in San FranciscoFoundedFebruary 3, 1999FoundersMarc Benioff Parker Harris Dave Moellenhoff Frank DominguezHeadquartersSalesforce Tower San Francisco, California, U.S.Key peopleMarc Benioff (Chairman & co-CEO) Bret Taylor (Vice Chair & co-CEO)15 more rows
What is visualforce in Salesforce?
Visualforce is a component-based user interface (UI) framework that enables the creation of dynamic, reusable interfaces. The Visualforce framework is part of Salesforce’s Force.com Platform as a Service (PaaS) offering, which is designed to simplify the development and deployment of cloud applications and websites.
When did Salesforce buy Slack?
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.
How much revenue does Salesforce have in 2019?
For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.
Why did Salesforce reject donations?
The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that “When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop” in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company’s employees “don’t work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don’t have an agreement with ICE. I’m Proud of the Men & Women who protect & serve our country every day & I’m Proud of our Ohana .”
What are the tabs in Salesforce?
Salesforce users can configure their CRM application. In the system, there are tabs such as “Contacts,” “Reports,” and “Accounts.” Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
What is Lightning Platform?
Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com’s infrastructure.
Is Salesforce a tax avoidance company?
Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who “paid an effective federal tax rate of 0% or less” in 2018, as a result of the Tax Cuts and Jobs Act of 2017.
Does Salesforce use Solaris?
The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.
Where was Salesforce launched?
Salesforce launched at the Regency theater and had a surprise for all guests attending. They turned the lower level of the theater into a space that resembled Enterprise Software aka “Hell”, there were screaming salespeople actors in cages and games such as wacka-mole where the moles were other software companies.
What is Salesforce’s biggest acquisition?
Salesforce were on a roll, setting records with some of their biggest acquisitions ever. In 2019 they followed suit and shocked everyone with their $15.7 Billion acquisition of Tableau, one of the world’s leading data visualisation and business intelligence companies.
How much did Salesforce buy Ohana?
In 2018, Salesforce made their biggest acquisition at the time, bringing Mulesoft into the Ohana for $6.5 Billion. This was over double their previous record when they acquired Demandware in 2016 for $2.8 Billion.
What is Salesforce a fish in a pond?
Salesforce stood for something very different, and compared to the behemoth of other industry giants, Salesforce were a tiny fish in a huge pond, they had to stand out. Salesforce launched at the Regency theater and had a surprise for all guests attending.
What is trailhead in Salesforce?
Trailhead is a fun (and free) way to learn Salesforce – an online platform provided by Salesforce that opens up access to learn about the technology and build a career in the industry. Anyone can create an account and learn, which has made Salesforce specific skills accessible for anyone.
Where was the first Dreamforce event held?
This new event was called Dreamforce, and instead of lasting for a few hours, it was held over a few days. The first Dreamforce was held in downtown San Francisco at a hotel called Westin St. Francis and had just over 1000 registered attendees coming to the event with 52 presentations.
Does Salesforce have Einstein Analytics?
This was interesting for a few reasons, but primarily because Salesforce already had an enterprise-grade solution for business intelligence, called Einstein Analytics. As data is quickly becoming one of a company’s most valuable assets, it’s imperative to be able to dissect this data to make informed decisions.
1999: Small beginnings
Salesforce started in a small apartment in Telegraph Hill in San Francisco!
2000-2002: No Software
Salesforce has launched an aggressive marketing strategy around its CRM. Marc Benioff, for example, organized a false demonstration at a major event of their competitor of the time Siebel (Acquired by Oracle in 2005). Siebel called the police, which gave Salesforce a huge media buzz.
2003: First Dreamforce Event
Salesforce’s first annual Dreamforce convention brought together just over 1,000 people and was held at the Westin Hotel in San Francisco.
2004: Initial public offering
After five years of steady growth to reach 8,700 customers, Salesforce launched its IPO and raised $ 110 million.
2005: AppExchange Launch
Salesforce AppExchange, a platform launched in 2005. This is an e-commerce site for third-party applications that connect to Salesforce or run natively on the Salesforce platform.
2006: The APEX programming language
Salesforce launches “Apex”, a programming language that allows third-party developers to write and execute code on Salesforce’s multi-tenant architecture. Salesforce also created Visualforce, which enables organizations to create user interfaces of their choice with components: buttons, links, forms, lists..etc
2008: Force.com Launch
Salesforce launches Force.com as a platform for developers to build and run applications without worrying about infrastructure. It was the first type platform (PaaS).
Where is Salesforce based?
The company, based in the high-rise Salesforce Tower in San Francisco, reported revenues of $13.28 billion in 2019, making it one of the strongest financial producers in the global software sector. That’s a pretty big deal for a company that’s only been around a few decades. So how did Salesforce ( CRM) – Get Report get to the top …
What is Salesforce model?
Salesforce Model – A “Single Idea”. Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies in the world. The company was founded on a single, bold premise – that software should be made available to the masses, on a 24/7 basis, over a global cloud computing infrastructure.
How much is Salesforce worth in 2020?
In 2020, Salesforce stands as one of the most prominent computer software companies the world, with a market cap of $156 billion and a one-year target consensus analyst estimate of $203 per share.
Where was the first Dreamforce convention held?
Getting off the ground was a slow process, but the company turned the corner after its first-ever Dreamforce annual convention, held at the Westin Hotel in San Francisco in 2003, which attracted thousands of attendees.
Does Salesforce pay taxes?
Twelve years later, the company found trouble on the tax and cultural fronts. In 2019, Salesforce was cited as one of many Fortune 500 companies that paid an effective U.S. tax rate of 0% or less, even though it did so legally.
Is Salesforce the big dog?
That’s an impressive outlook for a company that was once dismissed as an “ant at the picnic.”. Instead, Salesforce is the big dog now, in a cloud computing landscape that it helped to create and has dominated in for the past two decades.
What is Salesforce history?
Salesforce (the company) has arguably done more to advance the adoption of what’s now commonly known as “cloud software” than any other company. When Salesforce (the product) was first launched, a majority of businesspeople were distrustful …
How much did Salesforce buy?
In March of 2018, Salesforce announced its biggest acquisition ever—a $6.5 billion purchase of integration vendor MuleSoft. Also in 2018, Marc Benioff declared that the goal of Salesforce is to be a $60 billion company by 2034.
How much revenue did Salesforce have in 2009?
2009: A Billion Dollars In Annual Revenue. 2009 was the year that Salesforce reached the $1 billion revenue mark. The company ended its fiscal year with over 55,000 customers. At Dreamforce ’09, Salesforce announced Chatter, which functionality continues to be iterated with each seasonal release.
Why did Salesforce need a browser?
Because of this uneasiness , Salesforce not only needed to sell the idea of using a browser as a CRM user interface — the company also had to convince buyers that customer and other data was secure from loss and intrusion.
What was Salesforce’s most acquisitive year?
2016 was the most acquisitive year in the history of Salesforce. Acquisitions included the native CPQ tool SteelBrick. It also included the largest purchase price up until that point—$2.86 billion for DemandWare. 2016 was also the year that Salesforce announced Health Cloud.
What is Digital 360?
This is a series of pre-built apps or templates for consumer goods, financial services, healthcare, communications & media, public sector, emergency response management and nonprofit.
When did Salesforce acquire Slack?
In May of 2020, Salesforce announced Work.com, a bundle of technologies & services designed to help businesses reopen quickly and safely. On December 1, 2020, Salesforce announced that the company will acquire Slack for $27.7 billion. According to Salesforce, Slack will become the new interface for Customer 360.
1999
- In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
- On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rent…
- In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
- On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rented one-bedroom…
- As the four develop their prototype, they also build a distinctive startup culture. They only work on what they believe is important and necessary, to do it “fast, simple, and right the first time….
- The company also writes its first V2MOM(Vision, Values, Methods, Obstacles, and Measures) strategic plan, aiming to provide employees with a clear vision and align the organization around common go…
2000
- Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
- On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
- Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
- On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
- In March, Salesforce gets a boost from its first piece of major press coverage, in The Wall Street Journal, when it hires actors to stage a mock protest outside a Siebel Systems conference. The “pr…
- Salesforce.org launches the1-1-1 model, leveraging its technology, people, and resources to improve communities around the world.
2001
- In April, Salesforce announces its expansion into the worldwide marketplace with headquarters in Dublin and Tokyo.
- Salesforce surpasses 3,000 customers, making it the fastest-growing CRM company.
- In November, Benioff is named Chief Executive Officer and Chairman.
- Salesforce delivers $22.4 million in revenue for the fiscal year, ending January 31, 2002.
2002
- By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
- Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
- Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s th…
- By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
- Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
- Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s the beginning of…
2003
- The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
- sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
- The company’s employees number more than 400.
- It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan…
- The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
- sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
- The company’s employees number more than 400.
- It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan, Spain, and the U.K.
2004
- On June 23, Salesforce successfully completes its initial public offering on the New York Stock Exchange, raising $110 million at $11 per share.
- Salesforce earns $176 million in revenue over the fiscal year ending January 31, 2005.
- The company has 767 employees.
- The customer base has grown to 13,900.
2005
- In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
- By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
- The company surpasses 1,300 employees by end of fiscal year.
- In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
- By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
- The company surpasses 1,300 employees by end of fiscal year.
- It has earned $309.98 million in revenue for fiscal year ending January 31, 2006.
2006
- Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
- The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
- In a defining moment, Benioff shares his view that business is the greatest platform for chan…
- Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
- The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
- In a defining moment, Benioff shares his view that business is the greatest platform for change, publishing The Business of Changing the Worldwith essays by 20 other thought leaders.
- The Power of Us partner program launches, engaging Salesforce’s partners with the 1-1-1 philanthropy model.
2007
- IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
- At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
- IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
- At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
- Salesforce reports revenue of $748.7 million for the fiscal year ending January 31, 2008.
- Users exceed 1.1 million, from 41,000 customers across the globe.
Overview
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development.
Services
Salesforce’s products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce’s main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training c…
History
The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbo…
Operations
Salesforce is headquartered in San Francisco in the Salesforce Tower. Salesforce has international offices in Hong Kong, Israel, and Sydney.
Standard & Poor’s added Salesforce to the S&P 500 Index in September 2008.
According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.
Acquisitions
Salesforce has acquired many companies throughout its history.
In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million and Kieden, an online advertising company. In 2007, Koral, a content management service, was acquired. In 2008, Salesforce acquired Instranet for $31.5 million. In 2010, Salesforce acquired multiple companies, including Jigs…
Criticisms
In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that “a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database.”
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal …
Salesforce Ventures
In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 compa…
See also
• Salesforce Tower
• Salesforce Tower Indianapolis
• Salesforce Marketing Cloud
• SalesforceIQ
1999
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Salesforce was founded by Marc Benioff, a sales exec at Oracle in 1999. When Marc left Oracle, he recruited three consultants from a start up he had invested in: Parker Harris, Dave Moellenhoff, and Frank Dominguez. The group has a shared vision, and a wealth of technical capabilities. In March of that year, the gangbegan working on the first versi…
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2000
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In 2000, Salesforce launched a strong, bold marketing campaign for their CRM. It started alongside the Siebel protests. On February 22nd, 2000at the Siebel User Conference in San Francisco, protesters called for the “end of software”, with news teams rushing to report this unrest. The thing was: Marc was behind it all. The protesters, news teams, and rallying cries wer…
2003
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2003 was the year of the first Dreamforce, Salesforce’s annual conference. The event was attended by just over 1,000 people, and was held at the Westin Hotel in, you guessed it, San Francisco. Nowadays, Dreamforce has become a major San Fran event, closing down the entirety of Howard Street for multiple days. Partners have even published Dreamforce survival guides. T…
2004
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The company had its initial public offering on the New York Stock Exchange in June 2004. Under the stock symbol CRM, they raised a whopping $110M. Early investors included Larry Ellison, Magdalena Yesil, Halsey Minor, Stewart Henderson, Mark Iscaro, and Igor Sill, a founding member of Geneva Venture Partners. In this year, eight thousand developers and 150 independent softw…
2005
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In 2005, Salesforce’s AppExchange was launched, which gives third-party developers the ability to work on their apps, and offer them to Salesforce customers. At the end of the year, the customer base was 20,500 worldwide, with 400,000 unique users.
2006
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In 2006, Salesforce went mobile. This started with the acquisition of wireless technology start-up Sendia, and AppExchange Mobile. The success of AppExchange continues, with the ecosystem growing into a marketplace with 575 apps, from 250 software vendors. On top of all this, Parker Harris developed a technology called Visualforce. This tech allowed users to create any user int…
2009
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This was the year when Salesforce reached the $1B revenue mark. And by the end of the year, the company had reached over 55,000 customers. With 2009’s Dreamforce came the announcement of Chatter, which functionality continues to be used or upgraded with each seasonal release.
2011
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In two years, we’re doubling that figure: in July of 2011, Salesforce reached 100,000 customers. Forbes would also name Salesforce “the world’s most innovative company,” in 2011. Salesforce repurposed the crowd-sourced data company Jigsaw as Data.com, too. This was a move that showed Salesforce’s aim, and ability, to extend their reach in the SaaS industry, adding new and r…
2012
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In 2012, Salesforce repurposed Assistly as Desk.com, adding a social customer service tool to their belt. Salesforce had actually made an earlier investment in the start-up, and finally bought it in 2011 for $80 million. This move meant Salesforce had a social help desk, which could draw on data from the company’s CRM, and provide a more integrated experience for customers. In 2012…
2013
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In 2013, Salesforce completed its biggest acquisition yet. The buying of Exact Target allowed the company to offer its customers the ability to extend the power of their Marketing Cloud. Plus, the Salesforce1 platform was launched, meaning that customers could manage their businesses from their mobiles. Between 2011-2013, Salesforce made acquisition after acquisition. They: ac…