When was salesforce founded

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Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, blockchain, voice, and artificial intelligence — to connect to their customers in a whole new way.

Table of Contents

Who is the founder of Salesforce?

Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies in the world. The company was founded on a single, bold premise – that software should be made available to the masses, on a 24/7 basis, over a global cloud computing infrastructure.

What is so unique about Salesforce?

  • If you have the budget to pay for the subscription, you are ready to use Salesforce. Why? …
  • You can use Salesforce with 1, 10, 100 or 10,000 Employees. It’s completely up to you! Salesforce certainly does not impose any minimum user count.
  • Salesforce integrates with some amazing software such as Yesware (The implementation took us around 5 minutes).

What is the history of Salesforce?

What is Salesforce?

  • Salesforce is a SaaS or Software as a Service, which means there is no need to install the software or server to work on. …
  • It was founded by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez in 1999.
  • Salesforce was started as a CRM software, but today it provides various products and software solutions to users and developers.

More items…

What is Salesforce Premier success?

Use B2C Commerce Premier Success

  • Learning Objectives. Describe what kind of issues you can escalate for support. …
  • Product Support. B2C Commerce Customer Support provides support for all B2C Commerce products per the master service agreement (MSA).
  • Developer Support. …
  • Case Severity Levels and Response Times. …
  • Excluded Items. …
  • Next Steps. …
  • Resources
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Who invented Salesforce?

While Marc Benioff had the idea for Salesforce, there were three other company founders: Parker Harris, Dave Moellenhoff, and Frank Dominguez. The latter two were co-founders at Parker Harris’s previous company.


When did Salesforce go public?

20042004. On June 23, Salesforce successfully completes its initial public offering on the New York Stock Exchange, raising $110 million at $11 per share.


What did Salesforce start?

Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies in the world. The company was founded on a single, bold premise – that software should be made available to the masses, on a 24/7 basis, over a global cloud computing infrastructure.


Why is Salesforce successful?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.


Does Amazon use Salesforce?

Through this expanded partnership, Salesforce has chosen Amazon Connect as its preferred contact center technology and will resell Amazon Connect as part of its new upcoming offering, Service Cloud Voice, making it easy for organizations to deliver better customer service at a lower cost.


Who owns Salesforce?

Marc BenioffMarc Benioff is Chair, Co-CEO, and Co-Founder of Salesforce and a pioneer of cloud computing. Under Benioff’s leadership, Salesforce is the #1 provider of customer relationship management (CRM) software globally and one of the world’s fastest-growing enterprise software companies.


How did Salesforce get so big?

The successful IPO was a testament to how Salesforce had built a product people loved, survived the dot-com bubble bursting, continued growing, and successfully started selling people on their vision for the cloud. In these years Salesforce grew by keeping their product, marketing, and sales strategies tightly aligned.


Who are Salesforce competitors?

List of Top Salesforce CompetitorsPipedrive.Freshsales.Salesmate.Zendesk Sell.Keap.HubSpot CRM.ActiveCampaign.Creatio.More items…•


How much money is Salesforce worth?

Salesforce (CRM) gained a lot of value in 2021. For example, Salesforce’s Total Assets grew from $66.301 billion on 31 January 2021 to $95.209 billion on 31 January 2022.


What is the number 1 CRM in the world?

It’s official: Salesforce is the world’s number one CRM for a fifth year running. In a press release issued today, Salesforce confirmed that it has been named the global leader in CRM by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker.


Who is Salesforce biggest customer?

Top 8 Salesforce CustomersBharat Petroleum Corporation Limited (BPCL)Olx India.Godrej Group.Razorpay.Safexpress.Titan Company.ClearTax.redBus.


Will Salesforce survive?

Salesforce as a Game Changer It’s predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. The CRM software market in itself is estimated to grow at a rate of about 14% annually in the short-term, through 2017.


When did Salesforce buy Slack?

On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.


What is Salesforce’s main service?

Salesforce’s main services are tools for case, task and issue management. It also gives customers tracking abilities for their raised cases and conversation features for social networking Web sites, provides analytical tools and other services including email alert, Google search, and access to customers’ entitlement and contracts. They also partner with companies like IBM, Accenture, and Saggezza to help integrate Salesforce’s cloud-based services into their businesses.


Why did Salesforce reject donations?

The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that “When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop” in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company’s employees “don’t work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don’t have an agreement with ICE. I’m Proud of the Men & Women who protect & serve our country every day & I’m Proud of our Ohana .”


How much revenue does Salesforce have in 2019?

For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.


Why is Salesforce asynchronous?

Salesforce provides a series of asynchronous processing methods for Apex to allow developers to produce longer-running and more complex Apex code.


What is Lightning Platform?

Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com’s infrastructure.


Is Salesforce a Facebook analytics company?

In October 2017, Salesforce launched a Facebook Analytics tool for business-to-business marketers. In September 2018, Salesforce partnered with Apple intended on improving apps for businesses. In February 2020, co-chief executive officer Keith Block stepped down from his position in the company.


When did Salesforce start?

Believe it or not, Salesforce started life in March 1999 contained out of a one-bedroom apartment next to Marc Benioff’s house, atop Telegraph Hill, San Francisco. The three men that started working in this tiny office along with Marc? Parker Harris, Frank Dominguez and Dave Moellenhoff. They were also accompanied by posters of the Dalai Lama, Albert Einstein and two Dogs.


Where was Salesforce launched?

Salesforce launched at the Regency theater and had a surprise for all guests attending. They turned the lower level of the theater into a space that resembled Enterprise Software aka “Hell”, there were screaming salespeople actors in cages and games such as wacka-mole where the moles were other software companies.


How much did Salesforce buy Ohana?

In 2018, Salesforce made their biggest acquisition at the time, bringing Mulesoft into the Ohana for $6.5 Billion. This was over double their previous record when they acquired Demandware in 2016 for $2.8 Billion.


Why did Salesforce use AppExchange?

The AppExchange worked because communities work best with market dynamics. It offered partners a place where they could develop their own applications and open them up to all Salesforce customers. Salesforce viewed this as the best opportunity to further a company’s vision and expand capabilities and services.


What is Visualforce in Salesforce?

But Salesforce didn’t stop there, Parker Harris developed a technology called Visualforce that allowed for users to create any user interface they wanted, they could build forms, buttons, links and embed anything they liked. This paved the way for the logical extension of the Salesforce SaaS platform, Platform-as-a-Service.


What was Salesforce called before 2013?

Before 2013 Salesforce had a mobile application called Salesforce Mobile , that gave you access to a select amount of your information from your phone. Unfortunately with the growing mobile age, this wasn’t enough, people needed a better way to interact with all their data, apps and customers.


What is Salesforce a fish in a pond?

Salesforce stood for something very different, and compared to the behemoth of other industry giants, Salesforce were a tiny fish in a huge pond, they had to stand out. Salesforce launched at the Regency theater and had a surprise for all guests attending.


When did Salesforce go public?

With its brand name getting out to its network of 8,700 customers and numerous potential investors, Salesforce held an initial public offering in 2004, raising $110 million in the deal. The company’s “day one” stock price stood at $17.25 – today Salesforce ( CRM) – Get salesforce.com, inc. Report stocks trade at $177 per share.


Where is Salesforce based?

The company, based in the high-rise Salesforce Tower in San Francisco, reported revenues of $13.28 billion in 2019, making it one of the strongest financial producers in the global software sector. That’s a pretty big deal for a company that’s only been around a few decades. So how did Salesforce ( CRM) – Get Report get to the top …


What is Salesforce model?

Salesforce Model – A “Single Idea”. Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies in the world. The company was founded on a single, bold premise – that software should be made available to the masses, on a 24/7 basis, over a global cloud computing infrastructure.


How much is Salesforce worth in 2020?

In 2020, Salesforce stands as one of the most prominent computer software companies the world, with a market cap of $156 billion and a one-year target consensus analyst estimate of $203 per share.


What was Salesforce’s acquisition in 2013?

2013 and 2014 saw more growth and more acquisitions for Salesforce. In 2013, the company purchases ExactTarget, an email service provider, for $2.5 billion. Under the Salesforce umbrella, ExactTarget would become The Marketing Cloud, a key product and service line for the company, providing critical software marketing automation tools and systems for its growing legions of customers.


How much did MuleSoft invest in?

It would top that off with its largest acquisition ever – a $6.5 billion investment in MuleSoft, a major cloud computer integration vendor with major customers like Coca-Cola ( KO) – Get Coca-Cola Company Report, Unilever ( UN) – Get Unilever NV ADR Report and Barclays ( BCS) – Get Barclays PLC Sponsored ADR Report.


Where was the first Dreamforce convention held?

Getting off the ground was a slow process, but the company turned the corner after its first-ever Dreamforce annual convention, held at the Westin Hotel in San Francisco in 2003, which attracted thousands of attendees.


Where did Salesforce start?

In March 1999 Salesforce originated life which was carried out of Marc Benioff’s residence, atop Telegraph Hill, San Francisco. Did they start working in this tiny office along with Marc? Frank Dominguez, Parker Harris, and Dave Moellenhoff.


Why did Salesforce use AppExchange?

The AppExchange operated because associations control considerably by business dynamics. It contributed co-workers a position wherever they could promote their forms and initiate them up to all Salesforce clients. Salesforce observed this as a genuine occasion to advance a company’s vision and develop skills and aids.


Is Einstein a Salesforce product?

In this year’s Dreamforce, Salesforce declared its latest product, Einstein. Einstein has been improved overall Salesforce product and lets all Salesforce clients’ access the newest insights concerning their platform and clients. It gives superior AI skills to sales, service, and marketing. It still enables developers to create Apps applying the Einstein engine backward it! To check out some of the innovations that this empowers Salesforce products to ingest out of the case, verify with this infographic.


When was Salesforce founded?

Salesforce – Founder and History. The Salesforce founding date goes back to February 3, 1999 when former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company, and was launched publicly between September and November 1999.


When did Salesforce trademark social enterprise?

Attempt to trademark Social enterprise- In July 2012, Salesforce applied to trademark the term “social enterprise” in the United States, the European Union and Jamaica where the term was in widespread use to describe businesses with a primarily social purpose.


What is Salesforce business model?

Salesforce is a leading provider of enterprise software, delivered through the cloud, with a focus on customer relationship management, or CRM. Salesforce introduced a first CRM solution in 2000.


Why is Salesforce important?

Salesforce’s services allow businesses to use cloud technology to better connect with customers, partners and potential customers. The software has become the number one for customer success and helps businesses track customer activity, market to customers and many more services.


How many organizations has Salesforce acquired?

Salesforce has acquired 66 organizations. Their most recent acquisition was Slack on Dec 1, 2020. They acquired Slack for $27.7B.


How much revenue does Salesforce have in 2020?

The remaining revenues are primarily driven by professional services. In 2017 the company generated $8.39 billion in revenues. Salesforce, Inc revenue for the twelve months ending October 31, 2020 was $20.286B, a 27.99% increase year-over-year.


What is company profile?

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Salesforce. Salesforce is a provider of enterprise software, delivered through the cloud, with a focus on customer relationship management that helps businesses connect with …


Who is the CEO of Salesforce?

None of this would have been possible without Salesforce’s visionary founder and CEO, Marc Benioff. Marc refers to the past a lot when talking about the founding of Salesforce, claiming that there were many aspects of his earlier years that shaped the Salesforce idea and its growth.


How many employees does Salesforce have?

Fast forward to today, and Salesforce has over 40,000 employees across the globe, and more than 1 million members in its ecosystem, including customers, partners, ISV’s, …


What was Benioff’s first piece of software?

The first piece of software he wrote on that computer from Radio Shack, was called “How to Juggle”. Benioff sold this for $75, a sign of things to come…. Source – Behind The Cloud, p20, Marc Benioff. 3. Liberty Software.


Where did Benioff start Salesforce?

7. Telegraph Hill. Benioff founded Salesforce along with three others, in a small apartment 1 bedroom apartment atop Telegraph Hill in San Francisco. They used the closet as a server room. and were accompanied by posters of the Dalai Lama, Albert Einstein, and two dogs. 8.


Did Benioff buy Time Magazine?

In 2018, Benioff and his wife put their hard-earned cash to work and bought Time Magazine. He and his wife said they were “honored to be stewards of this iconic brand.”, “The power of Time has always been in its unique storytelling of the people & issues that affect us all & connect us all,” Benioff wrote. “A treasure trove of our history & culture.” Source – Wall Street Journal


Who is the CEO of Salesforce?

By: Suzanne DiBianca, President of Salesforce.org, and Rob Acker, CEO of Salesforce.org


Is Salesforce a non profit?

Salesforce.org was founded in 2008 as a non-profit reseller of Salesforce, delivering world-class technology to nonprofit organizations and educational institutions. As part of the 1-1-1 model, Salesforce.org donates the first ten Salesforce subscriptions to nonprofits and educational institutions, and sells additional subscriptions at a significant discount. Since 2009, profits from Salesforce.org’s sales have helped fund the Salesforce Foundation’s grants and other philanthropic efforts.


Who is the founder of Salesforce?

While Marc Benioff had the idea for Salesforce, there were three other company founders: Parker Harris, Dave Moellenhoff, and Frank Dominguez. The latter two were co-founders at Parker Harris’s previous company.


What is Salesforce history?

Salesforce (the company) has arguably done more to advance the adoption of what’s now commonly known as “cloud software” than any other company. When Salesforce (the product) was first launched, a majority of businesspeople were distrustful …


How much revenue did Salesforce have in 2009?

2009: A Billion Dollars In Annual Revenue. 2009 was the year that Salesforce reached the $1 billion revenue mark. The company ended its fiscal year with over 55,000 customers. At Dreamforce ’09, Salesforce announced Chatter, which functionality continues to be iterated with each seasonal release.


How many customers did Salesforce have in 2011?

In July of 2011, Salesforce reached 100,000 customers. Forbes named Salesforce “the world’s most innovative company.”


How much did Salesforce raise in IPO?

After five years of steady growth that led to the 8,700 customer mark, Salesforce launched its IPO and raised $110 Million.


Why did Salesforce need a browser?

Because of this uneasiness , Salesforce not only needed to sell the idea of using a browser as a CRM user interface — the company also had to convince buyers that customer and other data was secure from loss and intrusion.


What was Salesforce’s most acquisitive year?

2016 was the most acquisitive year in the history of Salesforce. Acquisitions included the native CPQ tool SteelBrick. It also included the largest purchase price up until that point—$2.86 billion for DemandWare. 2016 was also the year that Salesforce announced Health Cloud.


Why did Benioff review Salesforce?

In April 2015, Benioff announced that he would be reviewing all salaries at Salesforce to ensure men and women were being paid equally for comparable work. On the heels of the salary assessment, Benioff joined President Barack Obama in January 2016 as he celebrated the anniversary of the Lily Ledbetter Fair Pay Act and renewed his call on Congress to pass the Paycheck Fairness Act.


How old was Benioff when he founded Liberty Software?

At 15 years old, he founded Liberty Software, creating and selling games such as Flapper for the Atari 8-bit. Epyx published his King Arthur’s Heir, The Nightmare, Escape from Vulcan’s Isle, and Crypt of the Undead, and by 16, Benioff was earning royalties of $1,500 a month, enough to pay for college.


Is Salesforce a good place to work?

Fortune Magazine named Salesforce as the World’s Most Admired Company in the software industry four years in a row, and named the company a Best Place to Work eight years in a row. Benioff received an honorary degree of Doctor of Humane Letters from the University of Southern California on May 16, 2014.


Does Salesforce cancel travel?

In March 2015, Benioff announced Salesforce would cancel all employee programs and travel in the state of Indiana after the passing of SB 101, the Religious Freedom Restoration Act, a controversial bill which would allow companies and individuals to deny service to LGBT individuals based on religious beliefs.

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1999

  1. In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
  2. On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rent…
  1. In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
  2. On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rented one-bedroom…
  3. As the four develop their prototype, they also build a distinctive startup culture. They only work on what they believe is important and necessary, to do it “fast, simple, and right the first time….
  4. The company also writes its first V2MOM(Vision, Values, Methods, Obstacles, and Measures) strategic plan, aiming to provide employees with a clear vision and align the organization around common go…


2000

  1. Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
  2. On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
  1. Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
  2. On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
  3. In March, Salesforce gets a boost from its first piece of major press coverage, in The Wall Street Journal, when it hires actors to stage a mock protest outside a Siebel Systems conference. The “pr…
  4. Salesforce.org launches the1-1-1 model, leveraging its technology, people, and resources to improve communities around the world.


2001

  1. In April, Salesforce announces its expansion into the worldwide marketplace with headquarters in Dublin and Tokyo.
  2. Salesforce surpasses 3,000 customers, making it the fastest-growing CRM company.
  3. In November, Benioff is named Chief Executive Officer and Chairman.
  4. Salesforce delivers $22.4 million in revenue for the fiscal year, ending January 31, 2002.

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2002

  1. By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
  2. Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
  3. Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s th…
  1. By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
  2. Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
  3. Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s the beginning of…


2003

  1. The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
  2. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
  3. The company’s employees number more than 400.
  4. It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan…
  1. The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
  2. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
  3. The company’s employees number more than 400.
  4. It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan, Spain, and the U.K.


2004

  1. On June 23, Salesforce successfully completes its initial public offering on the New York Stock Exchange, raising $110 million at $11 per share.
  2. Salesforce earns $176 million in revenue over the fiscal year ending January 31, 2005.
  3. The company has 767 employees.
  4. The customer base has grown to 13,900.

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2005

  1. In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
  2. By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
  3. The company surpasses 1,300 employees by end of fiscal year.
  1. In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
  2. By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
  3. The company surpasses 1,300 employees by end of fiscal year.
  4. It has earned $309.98 million in revenue for fiscal year ending January 31, 2006.


2006

  1. Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
  2. The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
  3. In a defining moment, Benioff shares his view that business is the greatest platform for chan…
  1. Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
  2. The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
  3. In a defining moment, Benioff shares his view that business is the greatest platform for change, publishing The Business of Changing the Worldwith essays by 20 other thought leaders.
  4. The Power of Us partner program launches, engaging Salesforce’s partners with the 1-1-1 philanthropy model.


2007

  1. IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
  2. At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
  1. IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
  2. At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
  3. Salesforce reports revenue of $748.7 million for the fiscal year ending January 31, 2008.
  4. Users exceed 1.1 million, from 41,000 customers across the globe.


Overview

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development.


History

The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbo…


Services

Salesforce’s products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce’s main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training c…


Operations

Salesforce is headquartered in San Francisco in the Salesforce Tower. Salesforce has international offices in Hong Kong, Israel, and Sydney.
Standard & Poor’s added Salesforce to the S&P 500 Index in September 2008.
According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.


Acquisitions

Salesforce has acquired many companies throughout its history.
In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million and Kieden, an online advertising company. In 2007, Koral, a content management service, was acquired. In 2008, Salesforce acquired Instranet for $31.5 million. In 2010, Salesforce acquired multiple companies, including Jigs…


Criticisms

In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that “a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database.”
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal …


Salesforce Ventures

In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 compa…


See also

• Salesforce Tower
• Salesforce Tower Indianapolis
• Salesforce Marketing Cloud
• SalesforceIQ


Salesforce Model – A “Single Idea”

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Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies in the world. The company was founded on a single, bold premise – that software should be made available to the masses, on a 24/7 basis, over a global cloud computing infrastructure. No longer would compa…

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Growth of Salesforce

  • After creating Salesforce in the usual Silicon Valley style – Benioff created the blueprint for his new company in his tiny Telegraph Hill apartment near downtown San Francisco – Benioff went to work. He did so with three business partners Parker Harris, Dave Moellenhoff and Frank Dominguez, with the original funding coming from Larry Ellison, CEO and founder of Oracle and …

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Downbeat News

  • Salesforce has had its share of growing pains – and bad news – throughout its 21 years in operation. In 2007, the company was victimized by an email phishing attack that led to cyber-thieves landing the contact information of Salesforce customers (a company salesperson had inadvertently provided a log-in password to a data fraudster.) Twelve years later, the company fo…

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Going Forward

  • In 2020, Salesforce stands as one of the most prominent computer software companies the world, with a market cap of $156 billion and a one-year target consensus analyst estimate of $203 per share. The company is widely cited by in-the-know investors as a major growth stock, with 91% of technology industry analysts tracked by FactSet.com calling CRM either a “buy” or “overw…

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