What is the technology used in Salesforce?
Salesforce Technology/Languages used. The salesforce technology/languages used as follows: Apex is a programming language similar to Java, used to develop and enhance the Salesforce CRM application. It is used to access data from the CRM’s database and manipulate it as well by using an API (application user interface).
What is Salesforce customer success platform?
In October 2014, Salesforce announced the development of its Customer Success Platform to tie together Salesforce’s services, including sales, service, marketing, analytics, community, and mobile apps. In October 2017, Salesforce launched a Facebook Analytics tool for business-to-business marketers.
What startup did Salesforce buy for $84 million?
“Salesforce is buying MapAnything, a startup that raised over $84 million”. TechCrunch. Archived from the original on April 18, 2019. Retrieved April 26, 2019. ^ “Salesforce Buys Conversational AI Startup Bonobo”. Ctech. May 6, 2019.
What is salesforce development process?
Salesforce development involves developing cloud-based applications via the Force .com platform. This is the process that Salesforce developers go through. The tasks involve an in-depth understanding of Salesforce’s features as well as it’s restrictions. The Salesforce development process has increasingly become straightforward and easy.
What technology is used for Salesforce?
Salesforce CRM uses Visualforce to create custom interactive user interfaces (UI) for mobile and web apps. It is similar to HTML and uses tags just like any other Mark-up language. It is very easy to learn and execute and helps in enhancing the look and feel of mobile and web apps in Salesforce technology.
What framework is Salesforce built on?
Source Aura FrameworkSalesforce Lightning Component Framework is built on Open Source Aura Framework.
Why LWC is faster than aura?
Faster Sites & Better Performance : LWC is a lightweight framework which is built on web standards and because there is no added abstraction layer, LWC is likely to render faster than aura components since performance is important to deliverability.
Is lightning MVC a framework?
The Lightning Components framework follows the Model, View, Controller (MVC) paradigm. The component file provides the view layer, the JS controller and helper files provide the controller part, and the controller interacts with the Salesforce server via Apex.
What is Salesforce CRM?
What is Salesforce? Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world’s #1 customer relationship management (CRM) platform.
How to contact Salesforce?
Contact a salesforce.com Support or Sales Representative. Contact us. Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back. Request a call. Contact a salesforce.com Support or Sales Representative. Demo: CRM Introduction. See it in action.
When did Salesforce buy Slack?
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.
How much revenue does Salesforce have in 2019?
For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.
Why did Salesforce reject donations?
The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that “When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop” in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company’s employees “don’t work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don’t have an agreement with ICE. I’m Proud of the Men & Women who protect & serve our country every day & I’m Proud of our Ohana .”
What are the tabs in Salesforce?
Salesforce users can configure their CRM application. In the system, there are tabs such as “Contacts,” “Reports,” and “Accounts.” Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
What is Lightning Platform?
Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com’s infrastructure.
Is Salesforce a tax avoidance company?
Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who “paid an effective federal tax rate of 0% or less” in 2018, as a result of the Tax Cuts and Jobs Act of 2017.
Does Salesforce use Solaris?
The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.
What is Salesforce platform?
As a unified secure and scalable platform which can be customized and upgraded according to business needs and requirements, Salesforce extends the outreach for core business activities. The point-and-click development language, inbuilt workflow, configurations, no infrastructure overheads, and integration tools all empower businesses to solve their core problems and leave the rest to the vendor.
What is Salesforce business?
Salesforce® is a cloud-based enterprise platform by Salesforce.com, Inc., a global cloud computing company that provides easy to use Salesforce business applications that help you create relevant customer experiences by staying connected with customers, prospects, partners, sales, and market services globally.
What is tableau platform?
Tableau platform is a suite of products, part of the Salesforce ecosystem, aimed to support an all-inclusive Business Intelligence analytics and data visualization across data management processes. The Tableau suite consists of several solutions working for various aspects of business operations: Tableau Prep, Tableau Desktop (as part of Tableau Creator), Tableau Server, Tableau Online, Tableau Public, Tableau CRM (part of Salesforce CRM), Tableau Data Management, Embedded Analytics among the biggest. They all are designed for robust interactions and visual analytics to receive insights from data across the organization.
What is Salesforce App Exchange?
Salesforce AppExchange is an online application marketplace offering cloud-computing applications and consulting services for third-party applications that run on the Lightning Platform. AppExchange gives users a place to create, publish, or install apps and extensions to Salesforce. Applications are available for free, as well as via subscription models. The AppExchange is also a place where customers can search for cloud consulting partners to help them implement Salesforce technology in their own organization.
What is Salesforce 360?
Introduced in 2018, Salesforce Customer 360 is an integrated CRM platform, a set of united portfolio of services, technology and APIs, like mobile, AI, blockchain, security, etc. designed to integrate Salesforce apps and data across the entire organization and deliver connected personal customer experiences. Salesforce Customer 360 unites customer data across sales, marketing, customer service, etc. by utilizing MuleSoft to connect to various data sources inside and outside the CRM and put them into a single view; by applying Einstein AI to automate tasks and get predictive analytics; by using Tableau for data visualization and meaningful insights.
What is Einstein in Salesforce?
Built into the Salesforce Platform, Einstein is an artificial intelligence (AI) technology that helps users improve their customer’s experience with predictive analytic capabilities. Being data-, modeling- and production-ready, which means AI spares the user’s time and efforts on data preparation, it fits easily into an organization or an additional development. It is now available within Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, Analytics Cloud, IoT and Community Cloud.
What is Salesforce Lightning?
Salesforce Lightning is a service platform (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. A Lightning experience delivers out-of-the-box tools to automate business processes, creates custom business logic, customizes user interface, integrates with third-party applications, and provides responsive layouts, making it easier to build responsive applications for any device.
What does Salesforce do?
Salesforce is a platform that consists of a variety of cloud-based CRM applications to assist different teams in streamlining and automating their daily processes. Apps include the Sales Cloud, Marketing Cloud, Commerce Cloud, and Service Cloud, alongside a suite of enterprise solutions focusing on integration, analytics, and business development.
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How departments can use Salesforce
Salesforce is split into a variety of products to help individual teams within businesses access the tools needed to help them thrive.
How much does Salesforce cost?
Price plans for Salesforce depend on which applications you use and the size of your business. You can opt for individual Cloud software, like Sales, Marketing, or Service, or customize a more tailored approach by utilizing Customer 360 to handpick solutions to suit your business.
Are there any additional fees?
While Salesforce provides a variety of CRM apps and solutions for your business, you only pay for what you require, whether that’s an individual Cloud license or a more tailored plan. There are no additional fees required unless you choose to add on products or upgrade your plan.
What support is available to Salesforce customers?
Salesforce offers several support plans to customers through its Success Cloud plans. These allow you to opt for the appropriate level of support you need.
Salesforce is suitable for a variety of different businesses, offering solutions for small businesses and start-ups, as well as scalable products to support larger enterprises.
What is Salesforce based on?
A lot can be said about Salesforce technology, but here are the most important things to remember: Salesforce technology is based on cloud computing. Salesforce was built to be a software-as-a-service. Now it’s also venturing out to other cloud services, namely platform-as-a-service and infrastructure-as-a-service.
Why is Salesforce important?
Salesforce’s services allow businesses to use cloud technology to better connect with customers, partners and potential customers. The software has become the number one for customer success and helps businesses track customer activity, market to customers and many more services.
Is Salesforce written in Java?
Apex programming is in fact very similar in syntax to Java. The actual implementation of Salesforce I believe was written in Java. Apart from the Apex language syntax you also often see Java similarities in other areas of Salesforce. It’s a bit of a shame that Java accessibility wasn’t made more widespread in SF.
In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that “a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database.”
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal …
The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbo…
Salesforce’s products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce’s main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training c…
In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 compa…
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