What is user license in salesforce


Salesforce mainly provides the below three types of Licenses:

  1. User License: The user license specifies which feature or functionality a user can access on salesforce. Each user must have one license. …
  2. Feature License The feature license authorizes the users to access additional features available in the salesforce that are not included in their user license, e.g., Marketing or WDC. …
  3. Permission Set License

User Licenses

A user license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets.


How much does a Salesforce user license cost?

Salesforce pricing plans can cost from $25 per user per month, to over $300 per user per month — their monthly fee will vary depending on the needs and scale of each business.

What are the different types of Salesforce user licenses?

  • 2 Salesforce licenses.
  • 3 Salesforce Platform licenses.
  • 2 Salesforce CRM licenses.
  • 2 Salesforce Mobile licenses.
  • 5 Salesforce Partner licenses.
  • 10 Customer Portal Manager licenses.

How to query the number of used license in Salesforce?


  1. Active Users: to count all active users, the formula: RowCount
  2. License Remain: this is by calculating Total License – Active Users, the formula: User.Profile.UserLicense.TotalLicenses:SUM – RowCount You can add Conditional Highlighting to get user attention when remaining licenses reach …
  3. The Moment of Truth

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

What are user licenses?

A user license is a legal agreement between the software provider and the purchaser that establishes the client’s right to use the software and which features they can access.

How many user licenses are there in Salesforce?

Each user must have one license. The users are assigned for the data access through their user-profile and optionally using one or more permission sets. The feature license authorizes the users to access additional features available in the salesforce that are not included in their user license, e.g., Marketing or WDC.

What is the difference between user license Salesforce and Salesforce platform?

Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like… Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality.

What are types of licenses in Salesforce?

Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.

How do I add a user license to Salesforce?

Assign Licenses to UsersFrom Setup, in the Quick Find box, enter Permission , and then select Permission Sets.Select one of the two permission set labels. … Click Manage Assignments.On the Assigned Users page, click Add Assignments.Select the users you want to assign licenses to, and click Assign.

How do Salesforce licenses work?

User Licenses A user license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets.

What is Salesforce platform license?

Salesforce platform license is for users who need to access custom or AppExchange apps but not standard CRM functionality. These users have access to core platform functionality such as accounts, contacts, custom tabs, reports, dashboards and documents but are restricted in other ways.

What is a knowledge only user in Salesforce?

Knowledge Only User. Knowledge only user Salesforce licensesare for users who only need access to Salesforce Knowledge and allows them to access the following tabs: Articles, Article Management, Home, Reports, and custom tabs.

Identity Only License

Purchase the Identity Only license when you need extra licenses for employees to access only identity services, such as single sign-on (SSO). For example, some of your employees don’t need access to all the solutions included with a Salesforce license.

External Identity License

Salesforce Customer Identity is available when you purchase the External Identity license . This license applies to Experience Cloud users who don’t already have a community license. These users are typically consumers of your business, such as customers, prospective customers, patients, partners, and dealers.

Identity Verification Credits Add-On License

Customers of mobile-first identity receive email verification for free. You can also offer mobile verification via text message for an extra cost. SMS messaging requires the Identity Verification Credits add-on license. Purchasing the license gives your org a predetermined number of SMS messages for mobile identity verification.

What is Salesforce license?

A Salesforce license, or more precisely, a license definition, is a metadata description of the Salesforce features and services that are available to your org. License definitions describe functionality for your org as a whole and for individual users in your org. A license itself is the specific agreement between Salesforce …

What is a permission set license?

Permission set license. A license that defines user-level functionality, which can be assigned to supplement the functionality in a user license. A user can be assigned multiple permission set licenses. Note that a permission set license is different from a permission set, defined in the next unit.

What is Salesforce provisioning?

Provisioning is the process that Salesforce administers to activate your licenses and enable functionality in your org. When your org is provisioned, it’s like a tenant shaking hands with the property manager, making the initial lease payment, and getting the office keys.

How many licenses does an org admin have?

As an org admin, you assign each user one user license, based on the user’s role. The user license determines the functionality that the user can access. An edition or add-on can contain multiple types of user licenses, depending on the product.

Does Salesforce have user licenses?

Some Salesforce products do not provide user licenses or permission set licenses. For example, Heroku, the application development environment, creates platform licenses but no user licenses, because its products define functionality at the platform (org) level but not the user level.

Can you have multiple permissions in Salesforce?

Many Salesforce products, such as Sales Cloud and Service Cloud, also include permission set licenses. Like user licenses, permission set licenses define user-level features. But while a user can have only one user license, the user can be assigned multiple permission set licenses. As an admin, you can assign permission set licenses to a user …

Can you buy Perms for Salesforce?

As a Salesforce customer, you don’t directly buy individual perms or prefs. In fact, you don’t even buy individual platform, user, or permission set licenses (which are all settings licenses). Instead, you buy editions and add-ons, which are product licenses.

Salesforce Licenses – Recap

As a recap, here are the links to all the main Enterprise licenses types, including a rather handy PDF specification/comparison sheet – just click “download the full comparison sheet” on the relevant page:

What are Platform Licenses?

Platform Starter and Platform Plus licenses offer the standard Salesforce functionality you’ve come to know and love. However, the range of standard objects and the number of custom objects are severely curtailed – e.g., barely anything sales or service-related.

Important Tips!

Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard features. The main example is Opportunities and recreating the functionality contained therein to save on cost.

Changing Salesforce Licenses

Sometimes you’ll see references to “Salesforce licenses”, which are Sales Cloud, Service Cloud or a combination thereof and sometimes to “Salesforce Platform licenses” which are the Platform Starter and Platform Plus licenses. In practical terms there’s no difference – both types have the same standard interface.

Best Practice

Keep your profiles very “bare bones” if you can, with only a few (or zero) objects. Then add in the permissions you require via permission sets (or permission set groups of course) – this enables users with different licenses to share the same permission sets.


There’s a lot of information to take in about Salesforce licenses and a lot of options. The time spent to work out your use case could have a very high ROI and unlock Salesforce for more areas of your business.


About Salesforce Licenses

Types of Salesforce Licenses

  • Accessing the general Salesforce features requires users to own the basic/standard User license. The other types of licenses include Feature licenses and Permission set licenses. Further, Salesforce offers usage-based entitlements to enable and restrict access to users over a specific period. The following are the types of Salesforce licenses avail…

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Understanding User Licenses

  • The numerous Salesforce features call for equally numerous licenses to allow specific access. Here are the sub-types of User licenses and a brief description of each.

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in Conclusion

  • With the various licenses a user can get assigned, keeping track of them is also made just as simple. The Lightning Usage application allows you to track active user permissions through the Active Licenses tab. It can get challenging to understand and keep in mind the various permissions when assigning to a user. Although, optimally utilizing the permission authority help…

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