What is the difference between salesforce and hubspot


Here is a table on the comparison between Salesforce and HubSpot:

CRM Salesforce HubSpot
Applies Best For Salesforce works on a multi-tenant model … It is a CRM meant for small and medium b …
Ease of Use Salesforce fares well in ease of use. (S … But HubSpot fares better. (Score : 4.4/5 …
Customer Support Salesforce comes with a good customer su … HubSpot comes with a better customer sup …
Pricing Model Salesforce comes at a monthly payment an … HubSpot is a free software.

Jun 13 2022

HubSpot is best known as an inbound marketing tool, while Salesforce is known as sales automation software, but they both offer a really similar set of features: CRM. Sales forecasting and analytics. Customer service features.Mar 21, 2022


Table of Contents

Which is better, HubSpot or Salesforce?

Winner: Hubspot for beginners, Salesforce for experts who need lots of customization. If you’re just starting out or if you want something intuitive, HubSpot will give you a better user experience and everything you need. But if you want more features or if you’re interested in customizing your own experience, Salesforce is superior. Cost

What is the difference between HubSpot and Salesforce?

What is the Difference Between Salesforce and HubSpot?

  • A Brief Overview. Salesforce and HubSpot have similar features but they aim to serve for different purposes. …
  • Pricing
  • Ease of Use. According to SoftwareAdvice.com, Capterra, and G2Crowd.com, HubSpot CRM is estimated at 4.4/5. …
  • Integration. …
  • Support. …
  • Summing Up. …

Is HubSpot a possible threat to Salesforce?

Salesforce is not that complex of a product, and has no network value, so hubspot is a threat. Hubpot itself is also so expensive that sendgrid and other cheaper players are a threat to it. I think eventually crm and marketing automation are going to be dictated more by price, and neither are that hard to build.

How to use HubSpot along with Salesforce?

The installation process may take around 5-10 minutes.

  • There is a possibility that you may see a message, “This app is taking a long time to install. …
  • Navigate back to the HubSpot connector wizard once the package has been successfully installed in Salesforce and click Next.
  • Add the HubSpot VisualForce module to Salesforce and click Add HubSpot to Salesforce.

More items…

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Are HubSpot and Salesforce the same?

HubSpot and Salesforce are CRM platforms. They both offer a CRM along with all the tools your front office teams need including sales, marketing, content management, and service tools. But they were built differently.

Do you need HubSpot and Salesforce?

HubSpot and Salesforce work better together, especially if your company is large enough to require a full-service CRM like Salesforce. As you compare HubSpot vs. Salesforce, you’ll want to think about the platforms your sales, marketing, and development teams will need.

Which one is bigger HubSpot or Salesforce?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

Why we switched from Salesforce to HubSpot?

Because HubSpot offers the ability to serve as your sales team’s outreach tool, you should also consider what your team is currently using for their outreach now. If your teams are currently using an outside platform for that, switching to HubSpot may help slim down your overall tech stack.

Is Salesforce or HubSpot better?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

Will HubSpot beat Salesforce?

HubSpot gets our nod over Salesforce This is a close matchup, but our ultimate winner here is HubSpot due to their superior ease of use, pricing, and integration, which overcome Salesforce’s edge in support and overall features.

Is HubSpot owned by Salesforce?

HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed in 2015, HubSpot’s relationship with Salesforce is a testament to the companies’ shared commitment to an open and collaborative ecosystem.

What is HubSpot known for?

HubSpot is a marketing, sales, and service platform that helps companies to attract visitors, convert leads, and close & retain customers. It does this through a single source of truth, intuitive UX, and a unified codebase. HubSpot equips companies to better manage marketing, sales, service, and operations efforts.

What makes HubSpot different?

HubSpot has become famous for its simple and intuitive interface and the CMS is definitely in line with that user-friendly, straightforward style. Put simply you don’t need to be a front-end developer or have any real tech experience to create visually great, attractive and effective landing pages or blogs.

How do I migrate from HubSpot to Salesforce?

One option is to export all of your CRM data using Ultimate Data Export for HubSpot. Ultimate Data Export is available free of charge in the HubSpot App Marketplace.

What can Salesforce do better?

Salesforce might be the better choice for companies that want feature-heavy CRM services. It offers a wide variety of services to help you manage multiple aspects of your business, including sales, marketing, customer service, ecommerce, analytics, and more.

How do I transfer from HubSpot to Salesforce?

In your HubSpot account, navigate to Contacts > Contacts. In the upper right, click Import. Click Start an import. Select Integrations > Salesforce records, then click Next.

What are the criteria for Hubspot and Salesforce?

We’ve evaluated HubSpot and Salesforce according to several key criteria: ease of use, features, price, quality of integrations, customer support, reporting, platform migration, and what type of business it’s ideal for. We’ve also checked out user ratings and reviews to see what kind of praises and complaints are common.

How does Hubspot support customers?

HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation.

What is Hubspot project management?

HubSpot manages workflows for improved project management. You’ll be able to effectively assign and track leads with intuitive dashboards, keep an eye on the sales process, and record customer interactions across channels.

What is Salesforce CRM?

Salesforce CRM automates many tedious tasks and decision-making processes out of the workday. The platform also includes a Marketing Cloud module, which helps with everything from community engagement, marketing intelligence, customer sentiment, and more.

What is Hubspot synchronization?

HubSpot marketing synchronization helps you amplify and unify your brand messaging. A drag and drop email editor allows you to build attractive, niche-targeted marketing campaigns quickly. You can also easily create custom views, so you can have quick overviews of relevant information in one place.

What is Hubspot reporting?

HubSpot delivers an intuitive reporting system for essential sales activities. It provides detailed views of who your best customers are, where your leads come from, sales pipeline pain points, customer motivation for purchasing from you, and more. You can also track metrics like quota attainment, emails sent, number of meetings, and number and type of deals closed.

When was Hubspot founded?

Founded in 2006 and 1999 , respectively, they’ve both been around the block. HubSpot ranks very highly for usage among small businesses (neck-and-neck with Zoho for the top 2 and 3 spots), while Salesforce has the largest usage rate in the CRM market overall.

How does Hubspot compare to Salesforce?

HubSpot, on the other hand, can be set up in many cases in a matter of minutes because the basic version is free, with no need to go through a sales process, make an initial payment, or sign a contract.

Which is better, Salesforce or Hubspot?

HubSpot’s pricing model is great for small businesses that require basic CRM functions, while Salesforce is a better investment for businesses that get value out of advanced features.

How much storage does Salesforce have?

Or when a lead turns into an opportunity, one of the regional sales reps needs to be notified via email. Virtually any process can be automated and associated with the appropriate documents. Plus, Salesforce offers 1 GB of storage for any company with an Essentials license and 2 GB per user license for anything above Essentials.

How much does Salesforce cost?

The most basic, least customizable version of Salesforce is $25/user/month for a maximum of five users.

How many stages does Hubspot have?

While HubSpot allows users to edit and add to their seven pre-configured sales pipeline stages (Appointment, Qualified, Presentation Scheduled, Decision Maker Brought In, Contract Sent, Closed Won/Lost), the system only allows for one pipeline per organization. That means if you have one sales process for one product, and a different sales process for another, you’re out of luck with HubSpot unless you purchase an add-on or premium bundle that allows for multiple pipelines.

How does Salesforce work?

In short, Salesforce operates on a traditional software-as-a-service (SaaS) model, charging companies a monthly subscription fee (billed annually), based on the number of users that will be accessing the system. Subscription fees are tiered based on a few factors, such as the number of contacts, customization options, and support packages.

Which is the edge of Salesforce?

Salesforce has the edge for complex approval workflows and large documents.

What is the difference between Salesforce and Hubspot?

The primary difference between the two is that while HubSpot is more intuitive and geared towards businesses of all sizes, Salesforce is more suited for enterprise-level companies. However, that’s not the only point where the two can be compared, and in the next section, I’ll break things down further.

When was Hubspot CRM launched?

HubSpot provides several products apart from a CRM, such as systems for Content Management and Marketing Automation. The HubSpot CRM was launched in 2014, and within the short time of six years, it has earned its place among the top CRM solutions on the market.

What are the tools that Salesforce has?

Salesforce has many tools such as Marketing Cloud, Social Studio, and Mobile Studio, which come with a comprehensive feature-set, and varied pricing. When used together, all these tools allow the marketing team to support the sales team with qualified leads. But that shouldn’t be your only reason for using it.

When did Salesforce start?

Salesforce, on the other hand, is a much older software; it started operations way back in 1999, and since then has cemented its place in the CRM industry. Historically, Salesforce is considered one of the first companies to adopt the Software-as-a-Service (SaaS) model.

How many tabs are there in Salesforce?

When you open the Salesforce interface, you’ll immediately be facing more than 15 tabs. Among these, you’ll find options for managing leads, exploring opportunities, and handling files, contacts, and campaigns. Then, each tab branches out into several submenus, with more options to consider. This can be somewhat overwhelming for beginners.

Is Hubspot free?

The software comes with a free version that’s more than capable of tackling the CRM needs of small and medium businesses. As your business scales, you can upgrade to the complete HubSpot marketing suite, which offers an enterprise CRM to glean actionable insights and grow your business.

Is Hubspot ahead of Salesforce?

On the customer support front, HubSpot is way ahead of Salesforce. Even without a paid plan, you get access to HubSpot’s rich online content library. The company also offers many courses on HubSpot Academy, its own e-learning hub where you can brush up on HubSpot tools.

What is Hubspot software?

Hubspot. Who is this software for? Hubspot is ideal for small business owners with no coding ability. Pros. Easy to use and intuitive platform. The Hubspot blog holds a wealth of knowledge for business owners to learn about online marketing. Hubspot is a complete all in one solution. Cons.

What is Salesforce ideal for?

Salesforce is ideal for small to mid sized businesses and large enterprises

When was Hubspot founded?

HubSpot was founded in 2006 as a result of a simple observation: people have transformed how they live, work, shop, and buy, but businesses have not adapted.

Which is better, Salesforce or Hubspot?

If you’re just starting out or if you want something intuitive, HubSpot will give you a better user experience and everything you need. But if you want more features or if you’re interested in customizing your own experience, Salesforce is superior.

What is Hubspot software?

HubSpot, hot on its tails, became one of the most widely recognized suites of tools, including its CRM and marketing automation software.

How long does Salesforce support take?

With Salesforce, you’ll get a basic support package, no matter how much you’re paying. You can email customer support and expect an answer within a couple of days. If you want more responsive support, like 24/7 service, you’ll need to pay extra for it.

What is Salesforce automation tool?

For Salesforce, the defining automation tool is Einstein, which functions as a smart assistant that helps you do things like score leads, forecast revenue, and make recommendations for how to improve your outreach. It even functions as a chatbot, helping you serve customers without involving team members.

How long is Salesforce free trial?

At the higher end, Salesforce is tough to beat. You can start using it with a 14-day free trial, but after that, you’ll need to start paying.

Does Hubspot have a live chat?

That said, if you’re a paying HubSpot customer, you’ll get 24/7 phone support and live chat.

Is Hubspot a good tool?

By contrast, HubSpot is well-known as being incredibly intuitive and user-friendly. It has tons of features for customer tracking, and if you expand to use HubSpot’s full suite of tools, you’ll get access to sales automation, marketing automation, business analytics, and more.

Which is better, Salesforce or Hubspot?

Salesforce is the clear winner when it comes to features and customization, but HubSpot CRM reigns supreme in affordability and usability. Ultimately, the best CRM for your business adequately addresses your pain points, fits within your budget, and is fully adopted by your intended end users. Depending on your circumstances, the best CRM may be HubSpot CRM, Salesforce , or something else altogether.

What is Hubspot CRM?

HubSpot CRM has a solid feature set to help businesses effectively manage contacts, track opportunities, and generate leads. Many of these tools are available on HubSpot’s free platform; premium upgrades include advanced analytics, sales forecasting, and contact scoring. HubSpot CRM’s core CRM features are straightforward and accessible so anyone can learn how to use them in a short amount of time, regardless of technical skill.

What is Salesforce capable of?

Winner: Salesforce is capable of automating a wide variety of simple and complex tasks, which will benefit busy sales teams that need to optimize their processes.

Which is better, Hubspot or CRM?

Winner: HubSpot CRM is the more economical choice, especially considering the strength of its free-for-life platform.

Does Hubspot have a mobile app?

HubSpot CRM has a mobile app that features many of the user-friendly lead management tools of its parent software. It also includes app-exclusive functions like a business card scanner and the HubSpot Keyboard, which inserts HubSpot CRM contact data into compatible third-party messaging and scheduling apps. However, it falls short when it comes to offline access, a crucial component given how unreliable phone and wireless networks can be while traveling.

Does Salesforce have a report builder?

Salesforce’s custom report builder has more variables than HubSpot CR M, which will allow business owners and sales leaders to build comprehensive reports based on any CRM metrics they wish to track.

Is Hubspot CRM reliable?

For more granular reporting, HubSpot CRM offers a custom report builder, although it’s only available with its two highest-paid plans. For baseline reports HubSpot CRM is quite reliable, but businesses that require regular deep data dives may want to consider Salesforce instead.

HubSpot Overview

Hubspot is a cloud-based platform that is primarily aimed at small to medium businesses that want to grow and scale their operations. It has a host of useful tools and features for sales, marketing, content management, and customer service.

Salesforce Overview

Salesforce can also be used for small to medium businesses, however, it excels at larger and enterprise-level business management. If you want more control and to customize your CRM platform to suit your business needs, Salesforce allows you to do this.

Hubspot vs Salesforce: What can you Expect from These CRM Platforms?

To give a fair Hubspot vs Salesforce comparison, we have broken this review into different sections. We look at pricing, features, usability, and support, for example.

Which is the Best Choice – Hubspot or Salesforce?

Is there a clear winner in our Hubspot vs Salesforce comparison? This depends entirely on your business and what it requires. Both CRM platforms have their advantages and disadvantages. Also, both platforms are suitable for different types of businesses.

What is HubSpot CRM?

HubSpot is a leading customer relationship management software, which also does a pretty neat job of managing your marketing, sales, and customer service at the same time.

What is Salesforce CRM

Salesforce has been around a long time. In fact, it was actually one of the first cloud computing companies about. Salesforce is well renowned for its exceptional functionality. It also has applications for sales, marketing, and customer service to provide you a system to bring your company and customers together.

What is the difference between HubSpot and Salesforce?

One key difference in the experience you get between the two cloud-based CRMs is that HubSpot was built in-house on one code base. What does this mean if you don’t speak code?

Both CRM platforms have strong reporting capabilities. This is obviously extremely important – analysing your customer data allows you to better target, nurture, and convert your leads

Both systems come with out-of-the-box reports set-up. This is great if you’re new to dashboards and reporting. However, Salesforce does offer more granular and detailed views, allowing you to visualise your reports as you wish – be that pie charts, funnels, or odometers.


When you’re a business that uses a bunch of different tools and services to function daily, it’s important for these tools to integrate well. Otherwise, you can end up spending hours flitting between multiple platforms and software, trying to get your data from one place to another.

User Experience

From the marketing tools to the sales pipeline, to the customer support. HubSpot will please everyone at your organisation from your account managers to your sales team. It has a truly intuitive interface, teamed with a really great support team and knowledge base.


A main difference between HubSpot and Salesforce is that HubSpot offers a free CRM option. This makes HubSpot a great option for small businesses, or businesses that might be exploring for the first time how a CRM could be beneficial.




HubSpot vs Salesforce: What Is The difference?

Ideal for…



Ease of Use

Customer Support

  • HubSpot
    HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation. Dedicated phone support is available with the Professional and Enterpr…
  • Salesforce
    Salesforce supports its users with well-developed online training and certification infrastructure that leads you through the technical aspects of its CRM tools. There are also community forums and the usual multi-channel support channels for troubleshooting specific issues that arise. 24/…

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