Table of Contents
What is the Salesforce Platform used for?
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce’s services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
What are the different platforms in Salesforce?
There are several product and service categories within the Salesforce Cloud platform:Salesforce Sales Cloud.Salesforce Commerce Cloud.Salesforce Service Cloud.Salesforce Marketing Cloud.Salesforce Analytics Cloud.Salesforce App Cloud.Salesforce Experience Cloud.Internet of Things (IoT)More items…•
What is Salesforce Platform called?
Force.comSalesforce Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.
What is the difference between Salesforce and Salesforce Platform?
Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like… Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality.
Is Salesforce a cloud platform?
Salesforce is the leader in cloud computing, offering applications for all aspects of your business, including CRM, sales, ERP, customer service, marketing automation, business analytics, mobile application building, and much more. And it all works on the same, connected platform, drawing from the same customer data.
What is a CRM platform?
What is a CRM system? It’s a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into one cohesive system. Every user has easy, direct access to the real-time client data they need.
What is Salesforce in simple terms?
Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.
Is Salesforce a database?
The Salesforce Database Salesforce runs on the Force.com platform, which provides a powerful relational database. In a relational database, data is stored in tables. Each table is made up of any number of columns that represent a particular type of data (like a date or a number).
Is Salesforce an ERP?
Salesforce is not an ERP. Salesforce offers various business solutions, which can be integrated to enhance and support your ERP but it does not provide an ERP product. At the heart of Salesforce is its CRM — Customer 360, which is the world’s #1 CRM system.
What is lightning platform?
The Lightning Platform is an app development platform that makes building apps faster, easier, and more fun. It empowers the next generation of app creators in every corner of the business to join forces with IT and turn their ideas into working apps that transform business.
What is lightning platform starter?
Lightning Platform Starter and Lightning Platform Plus both contain a Salesforce Platform license and a Company Communities Permission Set License. This table shows which features are available to users granted a Salesforce Platform license and assigned the Company Communities Permission Set License.
Can Salesforce platform users see opportunities?
Salesforce Platform Access to custom apps but not to standard CRM functionality, such as Leads, Opportunities, Forecasts, Cases, and Solutions. Users will be able to see accounts and contacts and also use report and dashboard functionality.