Salesforce Outlook Integration
- Users can now log Outlook emails to Salesforce as actual emails, no longer logging emails as tasks
- Customized Outlook integration panels can be made for different users. Admins can configure Lightning components to the panel and even download more components from the AppExchange.
- Users can draft Outlook emails using preconfigured Salesforce templates
Table of Contents
How to connect Salesforce with Outlook?
Importance of integrating Salesforce with Outlook
- It will help to save time of Sales reps in entering data and switching between the two applications
- Help to eliminate efforts on redundant data entry into two applications
- Help Sales teams in tracking email conversations relevant to Salesforce records
- Help to design meaningful email templates for prospects and customers
How to integrate Salesforce with Outlook?
Steps to Set up Salesforce Outlook Integration
- Selecting Outlook in Salesforce. Go to your Salesforce and log in. …
- Configuring Outlook. Step A: Now, in the Fast Find Box, type Outlook again and select Outlook Configuration. …
- Configuring Salesforce. Switch to Salesforce Classic now. …
- Salesforce Outlook Integration. …
How to setup Salesforce integration?
Set up a Salesforce integration
- Before you begin. …
- About the Salesforce integration. …
- Prerequisite: Sync lead profiles between your MAP and Salesforce. …
- Step 1: Connect your account to Salesforce. …
- Step 2: Configure Salesforce integration settings. …
- Next steps: Set up reports. …
Does Salesforce integrate with Outlook?
Salesforce for Outlook. The integration with Outlook is not only about emails. You can synchronize Salesforce CRM with your Microsoft Outlook to: Automatically sync Contacts, Events, and Tasks between Salesforce and Outlook. Manually add Outlook emails to Contact, Accounts (Organizations), Opportunities (Donations), and Lead object.
What is the difference between Salesforce for Outlook and Outlook integration?
The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.
Is Salesforce Outlook integration going away?
Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.
How do I enable integration in Outlook Salesforce?
From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.
Is Salesforce compatible with Outlook?
Salesforce for Outlook is compatible with any Microsoft Exchange server officially supported by Microsoft, including Exchange Online with Microsoft Office 365™, Exchange Online with GCC High, and on-premises Exchange servers.
Which of the following are benefits of syncing Microsoft Outlook with Salesforce?
When you integrate Salesforce with Outlook, you eliminate redundant processes that waste time and keep your team from focusing on sales and customer service. As an added benefit, you’ll also prevent data-entry errors that can occur when sales reps have to type the same data in multiple places.
Is Salesforce inbox being retired?
In March 2021, we are planning to retire the legacy versions of the Inbox add-in for Outlook and Chrome extension for Gmail. Since your organization may use this older version, we wanted to let you know to move to the new version.
What is Salesforce Lightning for Outlook?
Lightning for Outlook can link emails to Contacts, Leads, Accounts, Opportunities, and Cases. It can also relate Events to records within Salesforce, however if you’re looking for a more automated sync of Events, you’ll need to look into Lightning Sync.
How do I send an email from Outlook to Salesforce?
Select an email and click the Record to Salesforce button in the top left corner of the Outlook Ribbon. Tip: There are four other ways to access the Record window for LinkPoint Connect. Right click an email in the inbox and select Record to Salesforce from the menu.
How do I integrate email with Salesforce?
0:052:47Salesforce email integration – YouTubeYouTubeStart of suggested clipEnd of suggested clipI can link this email to a related Salesforce. Record like a contact account opportunity or even aMoreI can link this email to a related Salesforce. Record like a contact account opportunity or even a custom object.
How often does Salesforce for Outlook Sync?
Salesforce for Outlook syncs your items based on your system activity. Events and tasks sync automatically every ten minutes; contacts sync automatically every hour. If, however, Salesforce for Outlook detects keyboard or mouse inactivity for 30 minutes, the sync frequency for events and tasks changes to 30 minutes.
Does Salesforce have an email inbox?
Salesforce Inbox is a fully integrated CRM and email management software that combines your email, calendar, and client management system to create a seamless sales experience.
Does Office 365 integrate with Salesforce?
The Salesforce and Office 365 integration lets you keep a complete record of all your communications. With Salesforce Office 365 integration, you can enjoy the following benefits: Salesforce Office 365 integration permits you to pass your data to and from the internal and external systems.
Why is it important to integrate Outlook with Salesforce?
It’s important for them to bring Salesforce data to the place where they spend so much of their time. When you integrate Outlook and Salesforce, you help your reps spend less time entering data and switching between the two applications. You also help sales teams track important email conversations relevant to Salesforce records.
Why did Ursa Major buy Salesforce?
Ursa Major purchased Salesforce because it’s a powerful sales tool. Kudos to them! Their reps use Salesforce to track information about their prospects and deals. But let’s take a closer look at what sales teams use Salesforce for.
Can Salesforce records be searched in Outlook?
Reps can search for Salesforce records in Outlook.
Can you do Einstein activity capture in Outlook?
With the Outlook integration, reps can do more from Outlook. Plus, when you add Einstein Activity Capture, reps avoid busy work and stay focused on selling. Here’s a quick glimpse of what you can deliver to your sales reps.
Do sales reps use Salesforce?
Your sales reps use Outlook. And they use Salesforce. Isn’t it time your reps use Outlook and Salesforce together? According to McKinsey & Company, sales reps spend up to 28% of their day in email and calendars. That’s the case with sales reps Erin Donaghue and Lance Park, who work at an emerging solar company, Ursa Major Solar. It’s important for them to bring Salesforce data to the place where they spend so much of their time.
Why is Salesforce and Outlook integrated?
By combining Outlook and Salesforce, it becomes possible to waste less time duplicating info and shifting between systems. Furthermore, it helps sales departments access and track significant Outlook emails and pertinent Salesforce records. And all this is about concentrating on the key aspects: sales and clients!
What is Outlook integration?
Outlook Integration. It is vital for those who plan to interact with Salesforce via MS or Google apps. This product allows controlling sales efficiently without permanent shifting between systems.
What is Salesforce auto mode?
Let’s register messages and meetings in auto mode. It links to Gmail or Office 365, synchronizing everything to Salesforce. When messages and events are delivered or received, this tool adds them to Salesforce – no handheld I/O required.
What is Lightning Sync?
Lightning Sync for MS Exchange. Sync emails and meetings without setting or handling software.
What is a BCC in Salesforce?
This is a module in Salesforce that lets you observe all your conversations in Salesforce. You may keep these messages in Salesforce despite the app you use. How does it work? Upon activation, a unique address is generated for each customer. All you must do is enter it during the message submission process in the Bcc line.
What is Salesforce suggestion?
The suggestion of the new data or auto supplementation of it to Salesforce.
What is the difference between ergonized and focus?
Focus on priority current tasks, while Ergonized is focused on your success.
Does Salesforce work with Outlook?
The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.
Can Salesforce be integrated with Outlook?
The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.
What is Salesforce integration with Outlook?
Salesforce integration with outlook will help sales reps track customer interactions and reduce duplicate work between the two systems.
Why integrate Outlook with Salesforce?
Salesforce integration with Outlook is designed to help the sales reps work smarter by easily targeting meaningful email communications , generate meaningful leads, hence increasing return on investment.
What can Salesforce access?
1. Sales Reps can access all your Salesforce data such as contacts, leads, accounts, opportunities, and cases associated with emails and appointments directly in outlook. 2. Sales Reps can focus more on the overall sales process to increase sales productivity & forecast accuracy. 3.
How to integrate Salesforce with Outlook?
Steps to integrate Outlook and Salesforce. Step 1: Click Setup and type “Outlook” in the quick find box. Then select “Outlook Integration and Sync”. Step 2: Enable the toggle button in Outlook Integration. Step 3: Enable the toggle button in “Use Enhanced Email with Outlook”. Step 4: Click the “Activate and Notify Reps” link.
How to add email to Salesforce?
Add Email with Contact in Salesforce. Step 1: Create a new Contact with an email address. Step 2: Go to Outlook. Step 3: Click on New Email. Step 4: Enter the same email address (which you entered in salesforce contact) in To, and write subject and description. After that send the email.
Does Salesforce work with Outlook?
To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively. Salesforce integration with outlook will help sales reps track customer interactions and reduce duplicate work between the two systems.
Is Salesforce for Outlook good?
To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively.
