Table of Contents
How do I create a group in Salesforce?
Create Public Groups for Knowledge. From Setup, enter Public Groups in the Quick Find box, then select Public Groups. Click New, or click Edit next to the group you want to edit. Enter the following information: Field. Description. Click Save. Note When you edit groups, sharing rules are automatically reevaluated to add or remove access as needed.
How to create a lead queue in Salesforce?
- Setup > Manage Users > Queues
- Enter a Name for the Queue, Select the Object you want for the Queue (Lead)
- Leave “Queue Email” blank unless you have a single person or email list you want notified
- Add users as Members of the Queue
How to configure synonym groups in Salesforce?
SynonymDictionary
- File Suffix and Directory Location. SynonymDictionary components have the suffix .synonymDictionary and are stored in the synonymDictionaries folder.
- Version. SynonymDictionary components are available in API version 29.0 and later.
- Special Access Rules. …
- Fields. …
- SynonymGroup. …
- Declarative Metadata Sample Definition. …
How to use Salesforce everyday?
Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.
What is use of public groups in Salesforce?
Salesforce Knowledge uses public groups as a way to assign users to specific tasks related to articles. When you assign article actions to a public group, you can grant users in that group the ability to do things like publish articles with a specified validation status.
What are the public groups?
Public Groups—Only administrators can create public groups. They can be used by everyone in the organization. The purpose of having public groups is to assign things or resources to it which are meant to be seen or used by everyone in the organization.
What are public groups used for?
0:297:59What are Public Groups in Salesforce? – YouTubeYouTubeStart of suggested clipEnd of suggested clipYes like whenever you want our users to be grouped together who have different different profiles orMoreYes like whenever you want our users to be grouped together who have different different profiles or different different I mean who cannot be grouped together any other way and you want them to be
What is the difference between queue and public group in Salesforce?
Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users. Using Queues you can assign a record to multiple users, so that any member of the queue can work on the record.
How many public groups can be created in Salesforce?
Hi All, There is no limit on creating the public groups.
How do I query a public group in Salesforce?
Get a list of Public Groups in Your OrganizationsGet All Group Names. Enter the following in the Query Editor. … Get User Information for All Members of a Group. Enter the following in the Query Editor and replace
What is the difference between role and profile in Salesforce?
Salesforce Roles and Profiles Profiles are like circles, whereas roles are arranged into a hierarchy (when using the Role Hierarchy): Profiles are like circles of users that share the same function, eg. ‘Marketing’, ‘System Admin’, ‘Sales’, ‘Support’. Roles are how users relate to each other in a hierarchy, eg.
Can we add queue to Public group?
Public Group is kind of team or group of related users; this will help you to share the data. Queue can be created for Custom objects and for Case, Lead and Knowledge Article Version. Public group created can be used across any objects.
Can we add profiles in public group salesforce?
If your profiles are sharing specific roles then you can add those to the public group. Add the users of each of these profiles to the Public Group.
What are record types in Salesforce?
“Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.
What is OWD in Salesforce?
OWD stands for Organization Wide Default (OWD). Organization Wide Default settings are baseline settings in Salesforce specify which records can be accessed by which user and in which mode. Organization Wide Default settings can be overridden using Sharing rules. One user can exist in one profile.
What is Process Builder in Salesforce?
Salesforce Process Builder is basically an automated tool that allows you to control the order of actions or evaluate the criteria for a record. It has eight actions associated with it: Creating Records: This will allow you to create a new record and add different field values for it.
What is a group in a hierarchy?
What Is a Group? A group consists of a set of users. A group can contain individual users, other groups, or the users in a particular role or territory. It can also contain the users in a particular role or territory plus all the users below that role or territory in the hierarchy. There are two types of groups.
Can administrators create public groups?
Administrators and delegated administrators can create public groups. Everyone in the organization can use public groups. For example, an administrator can create a group for an employee carpool program. All employees can then use this group to share records about the program.
Creating Public Groups in Salesforce
In our previous Salesforce tutorial we have learned about how to create multiple user in salesforce and how to create Role hierarchies in Salesforce.com. In this Salesforce administrator tutorial we are going to learn about how to create public groups in Salesforce and why public groups are used in SFDC.
Creating Public groups in Salesforce
Public groups are used to extend sharing rules beyond Role hierarchies in Salesforce. Now we are going to create public group with different user which have different profiles and roles. To create public groups login Salesforce and navigate go to Administer | Manage users | Public groups.
