What is the use of chatter in Salesforce?
Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location.
What is chatter in Salesforce lightning?
The Chatter tab gives you quick access to some useful feeds, like What I Follow, To Me, Bookmarked, Company Highlights, and My Drafts. Select a feed to place it front and center on the Chatter tab. The What I Follow feed shows post activity on all the people, groups, and objects that you follow.
What is Chatter post in Salesforce?
Sharing lets you quickly copy a public post to your profile or a group. This feature is available in Salesforce Classic and Lightning Experience.
What is chatter group in Salesforce?
Chatter is a great collaboration tool for your users. Through the use of Chatter groups, users can communicate and share. Chatter groups are classified as either public or private. Public means anyone can see and add posts, comments, and files. Anyone can join a public group.
Is chatter like slack?
Slack was designed for easy integration with other systems and is backed by over 1,500 built-in apps with a robust set of APIs for creating custom connectors. In contrast, Chatter has a very limited set of connectors, as it was designed to be used within the Salesforce ecosystem.
How do you use Chatter?
4:4322:40Chatter Overview And Demo | Chatter In Salesforce | Simplilearn – YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you can get this as well from your home page so if you click on the Home tab you can see if yourMoreAnd you can get this as well from your home page so if you click on the Home tab you can see if your chatter feed is open you can see the chatter feed. There. About enabling chatter in Salesforce.
Is chatter an object in Salesforce?
Salesforce Chatter objects Feed post : It signifies the changes in contact feed, text posts, link posts and content post.
How do I send a chatter in Salesforce?
Open a person’s profile by clicking their name anywhere in Chatter, and then click Send a message. Click Send a message on a person’s hover. When viewing the full message history of a conversation, use the text box under the most recent message to send a reply.
How do I set up Chatter in Salesforce?
To access the Chatter Settings page in Setup, enter Chatter in the Quick Find box and select Chatter Settings .To disable Chatter for your entire organization, deselect Enable in the Chatter Settings section.
What is a chatter launch plan?
A Chatter launch plan should include advertising and explaining Chatter to your users so they get excited about what’s coming. A profile-based Chatter deployment can be useful to larger organizations because it allows for a controlled, department-by-department deployment.
Where is chatter group in Salesforce?
Click the Groups tab. If you don’t see the Groups tab, open the App Launcher, search for groups , and click your result. On the Groups list page, click New Group, and enter a group name and description. Note Group names must be unique across public and private groups.
What is chatter unlisted group in Salesforce?
Unlisted groups offer more privacy and nonmembers can’t see or access unlisted groups in list views, feeds, or search results. Groups with Customers: Private and unlisted groups can allow customers. You can identify groups with customers in Salesforce Classic by the orange upper left corner of the group photo.
What is chatter in Salesforce?
Chatter is the enterprise collaboration platform from Salesforce and a CRM vendor. It can be used as a Company intranet and employee directory. Each employee has a profile page where complete details for an employee is given with its image, reporting manager, job responsibilities, location, and how to contact the employee etc. Employees may follow page or document both to collaborate on sales opportunities, campaigns, tasks, projects, service cases etc.
Why use Salesforce chatter?
From sales to marketing and management departments, the entire Company may use Chatter to tear down communication barriers and succeed as a team. Salesforce Chatter is the major communication platform that connects departments that have never communicated in the past.
What is Salesforce chatter API?
Salesforce Chatter REST API is generally used to display groups, profile, status update, real-time feeds etc, especially in mobile applications. Chatter REST API also gives programmatic access to files, topics, notifications, recommendations and more. Chatter REST API is similar to any other API like Facebook or Twitter but it exposes Salesforce features beyond Chatter. It is generally used to create custom experiences in the Salesforce. Here are considerations when should you choose Salesforce Chatter REST API.
How to use chatter API?
What is Salesforce Chatter REST API? 1 Chatter REST API is good to build a mobile application. 2 It can be used to integrate a third-party web app with Salesforce to notify groups of users about events. 3 It helps to display a feed on the external system like intranet site, once users are authenticated well. 4 It helps to integrate actionable feeds with third-party sites. For example, one application posts Chatter items to Twitter whenever post include the #tweet hashtag. 5 It helps to create simple games to interact with feeds for notifications. 6 It helps to create a custom and branded skin for Chatter for your organization.
Why is Twitter feed important?
It helps to display a feed on the external system like intranet site, once users are authenticated well. It helps to integrate actionable feeds with third -party sites. For example, one application posts Chatter items to Twitter whenever post include the #tweet hashtag.
What is chatter group?
Chatter Groups. Chatter groups are created for the project members, direct team, or your entire business. It comes with multiple benefits with the most important collaboration among users with common interests for a particular subject.
What are quick actions in chatter?
Based on the org set up, you have multiple actions available on the chatter tab. The most popular standard quick actions are File, Link, Poll, Post, thanks, Questions etc. The best thing about these actions is that they are completely customizable and can be modified using Global Publisher Layouts. These options are available in Enterprise, unlimited, Database, and Developer editions.
Salesforce Chatter Features
Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.
What is a Chatter Feed?
A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:
Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:
Chatter Email Digest
When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.
Chatter Feed Tracking
Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.
When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.
You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.
What is Salesforce chatter?
In Salesforce Chatteris a social platform that integrates Salesforce infrastructure and development platform. Salesforce Chatter is the combination of Facebook and Twitter. It is used to communicate in organization with customers. By using Chatter in organization, user’s in organization can be able to get real time information about the work status. It is a powerful tool which helps organization to empower organization with tools to communicate easily and effectively with right information at right time.
Why is chatter important in an organization?
By using Chatter in organization, user’s in organization can be able to get real time information about the work status. It is a powerful tool which helps organization to empower organization with tools to communicate easily and effectively with right information at right time.
What is Salesforce Community?
Like salesforce chatter, salesforce community is another type and part of salesforce.com. Where salesforce chatter is meant for chatting in an organization and Chatter community is like a portal designed for employees, customer and partners for rich collaboration in salesforce community.
Can you use Salesforce chatter on mobile?
Salesforce Chatter can also be accessed from mobile devices with an application called Salesforce Chatter mobile. Salesforce Chatter mobile is the world’s first application that used to stay up to date with records, files conversations, dashboards and so on in Salesforce.
What is chatter in Salesforce?
Introduction to Chatter. Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location.
What is chatter profile?
In Chatter, everyone has a profile page with a photo and work-related information. Easily discover which teams your coworkers are on, who their managers are, where they’re located, and how to contact them. One of the most useful communication tools in Chatter is following.
How to get email notifications in Salesforce?
To navigate to the Email Notifications page, users click the down arrow next to their name at the top of any Salesforce page and select My Settings. Under My Settings, they expand the Chatter node and click Email Notifications.
How many people do you follow on chatter?
When you turn on Chatter for your company, it sets up some “following” relationships automatically. For example, if your company has less than 16 Chatter users, all users automatically follow each other and up to 25 most recently used records. If your company has 16 users or more, they automatically follow up to 25 of their most recently used records. They also automatically follow up to 25 users in the company, including:
What is private chatter?
Private Chatter groups are a great way for product teams to collaborate and share confidential information. Private groups can also have external members. For example, create a private group to collaborate with customers or subject matter experts outside the company.
Can you unlist groups in Chatter?
Unlisted groups and group records are disabled by default. We enable them under Setup on the Chatter Settings page before we create our groups.
Is Salesforce a public group?
Salesforce provides various group types for different purposes and audiences. Public groups are visible and open to all employees. Anyone in the company can join a public group and post, comment, and add files to it. Private groups are open only to group members. People must request to join a private group.