What is asset in salesforce


Salesforce total assets

US$17.58 billion (2017)

Assets represent purchased or installed products, and are an essential piece of the Salesforce puzzle. You can link assets to maintenance plans, entitlements, work orders, and more so your support team can quickly assess the history of a customer’s product.


How to buy Salesforce shares?

How to buy shares in Salesforce

  • Open your brokerage account. Complete an application with your details.
  • Confirm your payment details. Fund your account.
  • Research the stock. Find the stock by name or ticker symbol – CRM – and research it before deciding if it’s a good investment for you.
  • Purchase now or later. …

How to create business account in Salesforce?

  • Partnering with internal resources in order to drive additional value and expertise
  • Building a point of view on how to help their customers
  • Generating pipeline that leads to closed revenue and quota attainment
  • Accurately forecasting
  • Selling on value and ROI vs. …
  • Managing customer needs and acting as their internal advocate

More items…

What are actions in Salesforce?

You’ll find your standard and custom actions in Salesforce on:

  • The record highlights panel
  • Activity component
  • Chatter component

Is Salesforce a small business?

Yes, Salesforce is a great solution for small businesses. The vendor aggressively promotes solutions that help small businesses thrive and grow. This includes primarily the affordable Salesforce Essentials CRM app. Other support systems for SMBs include an online learning platform via Trailhead and funding opportunity with Salesforce Ventures.


What is Salesforce content asset?

Represents the metadata for creating an asset file. Asset files enable a Salesforce file to be used for org setup and configuration purposes. This type extends the MetadataWithContent metadata type and inherits its content and fullName fields.

What is the difference between product and asset in Salesforce?

While products represent the items that your company sells, assets represent the specific products your customers have purchased. Use assets to store information about your customers’ products.

What is difference between asset & product?

Hi , Assets store which products each account has (or had). Products store the actual products your company sells (or sold). Contracts stores the contracts each account has (or had) with you.

How are assets created in Salesforce?

Salesforce CPQ creates assets when you click Contracted on an opportunity or order. The asset creation process varies based on your account’s renewal model and the value of the asset conversion field on the product you’re contracting. We can summarize this process with a flowchart.

What are assets in CPQ?

Assets are used to track the purchases of hardware and other non-subscription products for a given customer. Knowing what they have bought over time is useful when negotiating future sales. Salesforce CPQ can quickly convert order products into assets.

Where are assets in Salesforce?

Click Account Layout. Click Related Lists. Drag Assets to the Related Lists section. Click the wrench icon on the Assets related list.

What are examples of assets?

Examples of AssetsCash and cash equivalents.Accounts receivable (AR)Marketable securities.Trademarks.Patents.Product designs.Distribution rights.Buildings.More items…•

Is inventory and asset same?

The difference between assets and inventory is that a company sells inventory to make money. Assets offer the business a different type of value, helping the company buy and manage inventory. Inventory includes products, parts and materials, and how much is on hand may change over time.

Is inventory an asset?

In accounting, inventory is considered a current asset because a company typically plans to sell the finished products within a year.

Is asset a standard object?

Assets are a standard object. It comes out-of-the-box with Salesforce. And being a standard object we can add custom fields, validation rules, record types, multiple page layouts.

How do I view assets in Salesforce?

View and manage assets from the Assets tab. Depending on your page layout settings, you can also view lists of related assets on account, contact, product, and location page layouts.

How do I make an asset file?

Standard users who are members of the Asset Library can also create asset files.From Files home, go to Libraries | Asset Library.Click Upload Asset File. … Once you’ve selected a file, a dialog window displays these fields: … Click Save.

How to track competitor’s product in Assets?

The way you can track a competitor’s product in Assets is just a checkbox field. So if that is a Competitor’s Asset, you just check that box, in the record Description field for as many things that you want there. It could be the RAM and CPU, or whatever you want on that computer.

Can you have OWDs on an asset?

So, you can have OWDs, Organization-Wide Defaults, on Assets. Before, if you could see the Account, you could see the Asset, meaning that the security of the Asset was controlled by the parent in the Account. So if you made that connection between an Asset and Account, if you saw the Account, you could see all the Assets.

Can you mark assets down as private?

You can mark Assets down as “private” and hide it. So if you see the Account you don’t have to see the Assets. Last thing, something popular a lot of people do is you might want to have a lookup to a Contract. So Assets out-of-the-box, that we’ll see here in a second, are tied to Accounts, Contacts, and Products.

Can you summarize all assets against a contact?

Because they are lookup relationships and not a master-detail lookup relationship, there’s no good way to summarize all the Assets against, say, a Contact, or against an Account. If you had a custom object and replaced the standard object of an Asset with a custom object called Assets, you can now use summary roll-up fields by creating …


Use this object to track products sold to customers. With asset tracking, a client application can quickly determine which products were previously sold or are currently installed at a specific account. You can also create hierarchies of up to 10,000 assets.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

What can be linked to Salesforce assets?

Assets can be linked to cases, work orders, maintenance plans, entitlements, and contract line items when you take consideration of the support side. You can associate assets with various Salesforce records in addition to products like…. Cases. Locations, like a customer site or warehouse. Maintenance plans.

What is asset management?

Asset Management allows service representatives to easily track what their customer recently purchased relevant to the company products and also have a look on the status of the purchased product whether it is installed or not. It helps service reps to provide immediate responses to the query of customers related to recently purchased products from the serving organizations.

Learning Objectives

Create assets in Salesforce to represent customers’ purchased products.

What Are Assets?

An asset in Salesforce represents a specific purchased or installed product. For example, if you sell robots, you can create a Robot product in Salesforce, and then create multiple assets representing the robots you’ve sold. Each customer’s robot would be tracked in its own asset record that’s linked to the Robot product.


Before you get started, let’s take care of a few chores to make sure everything goes smoothly.

Create an Asset

Ursa Major Solar, a supplier of solar energy components, is getting new customers every day. Its solar panel systems are selling like hotcakes, and the company’s founder and CEO, Sita Nagappan-Alvarez, needs a way to track her customers’ products in Salesforce. She hears that assets might be just what she needs.

Replace an Asset

So, what happens if a customer’s asset needs to be replaced? Whatever the reason, Salesforce has your back! You can add the new asset to the customer’s account in Salesforce, and link the old and new asset for tracking purposes.

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