As a Salesforce administrator, you would typically have the following responsibilities:
- Manage Salesforce security, including profiles, roles, sharing rules, workflows and groups.
- Manage basic administrative functions including user account maintenance.
- Build dashboards, reports, workflows and handle operational requests.
- Provide support and training to SalesForce.com end users and troubleshoot issues.
Table of Contents
What are the duties of a Salesforce admin?
Sample Job Description: Nonprofit Salesforce Administrator
- Summary of position. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database.
- Key Duties & Responsibilities
- Skills Required
What is the average salary of a Salesforce admin?
Over the last 12 months, Salesforce admin jobs in the US have exceeded 3,240 and have grown at 34%. A Denver User Group survey of Salesforce admin salaries found that the average salary for uncertified people was $ 69,600, and the average salary for certified people jumped to $ 86,850. Annual variance due to Salesforce administrator certification.
What is a typical day for a Salesforce admin?
- Salesforce admin will check with the system whether any customer that has approached or has been left unattended.
- Then, they check for emails for the same purpose as mentioned before. …
- For the rest of the day, they would work with teams and keep in touch to make sure the workflow is balanced and smooth going.
How to become a Salesforce admin?
- Good communication skills to enable you to work across the company and help user adoption
- Be able to build reports, dashboards and workflow rules
- Ability to analyse data and know about security
- Innovative and open-minded (there will always be tools that can help increase the ROI of Salesforce and decrease the biggest Salesforce challenges)
Is Salesforce admin job easy?
No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.
What are the skills for Salesforce administrator?
Here are the best 11 skills that a Salesforce Administrator needs to have:Data Management Skills. … Leadership Skills. … Communication Skills. … Project Management Skills. … Organizational Skills. … Understanding of Sales. … Salesforce Knowledge and Resourcefulness. … Process Building.More items…•
Is Salesforce administrator a good job?
Yes, a Salesforce admin is a good career. Salesforce administration is a good career to get into due to the growing demand, good pay, and significant opportunity for professional growth. Salesforce administration is a good career to get into because it is an in-demand position.
How long does it take to become a Salesforce administrator?
On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.
Is it hard to get a job at Salesforce?
While it’s not unheard of for people to get a job with just a Salesforce Certification, for most roles you’ll need some form of practical experience. This is the classic chicken and egg situation, where you can’t get a job without any experience, and you can’t get experience without a job.
Does Salesforce admin require coding?
It also includes executive functions and problem-solving tasks. Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn’t require coding as a part of his daily task.
How much can I earn as a Salesforce administrator?
The average salary for a salesforce administrator is $91,202 per year in the United States. 1.1k salaries reported, updated at May 25, 2022.
Does Salesforce pay well?
The average estimated annual salary, including base and bonus, at Salesforce is $140,013, or $67 per hour, while the estimated median salary is $152,706, or $73 per hour. At Salesforce, the highest paid job is a Group Product Manager at $249,431 annually and the lowest is an Office Manager at $59,530 annually.
Is Salesforce Admin exam hard?
Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.
Is it worth learning Salesforce in 2021?
2021 is all about creating new opportunities and regaining the lost confidence of the year gone by. Learning Salesforce will make you well-versed with one of the most dynamic CRM platforms that have helped organizations save time and money while dealing with the complicated customer database.
Which Salesforce certification is best for beginners?
As a beginner, the best certification to start with is the Salesforce Administrator certification. This will give you a good base for digging deeper into salesforce either on the customer-facing side or later on for the developer side.
How do I start a career in Salesforce?
Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. … Listen to the Salesforce Admins podcast. … Learn more about Salesforce. … Connect online with Trailblazers. … Find a job in the Salesforce ecosystem. … Get hands-on at a Salesforce event.More items…•
How can I know if I am being paid fairly as a salesforce administrator?
If you’re unsure about what salary is appropriate for a salesforce administrator, visit Indeed’s Salary Calculator to get a free, personalized pa…
What skills do salesforce administrator need?
Organizational and time management skills: Salesforce administrators are able to complete work within the established deadlines. Project Management…
What is salesforce admin certification for a salesforce administrator?
The salesforce admin certification is the highest form of recognition for a Salesforce administrator. It validates your CRM expertise, improving yo…
How do you pass the salesforce certification exam to be a salesforce administrator?
To pass a salesforce certification examination to be a salesforce administrator, book the date of your exam ahead of time and plan your study. To p…
Is becoming a salesforce administrator a good career option?
Salesforce administrators can work in any industry of their choice, and the demand for this position is rising. With a certification, it will be ev…
How much do similar professions to a salesforce administrator get paid?
Check the below indeed career pages for the detailed pay ranges for the similar professions here: Salesforce Developer Business Analyst Customer Su…
What does Salesforce administrator need to know?
A Salesforce administrator must have excellent knowledge of the structure of the administration and several business activities related to it to make sure that he can maintain good relationships with essential groups.
What is Salesforce admin?
A Salesforce Admin is considered as a business leader who has in-depth knowledge on how his organization functions; he assists in making all the departments successful with the help of process automation. Salesforce admin works a lot against inefficiency and improves productivity.
What skills are needed for a salesforce administrator?
Project Management Skills, along with analytic skills, is essential for salesforce administrator for making desired changes and structured customizations. Having Good Management and Communication skills is beneficial for the career of a salesforce administrator.
What should Salesforce administrators do before designing the CRM?
So before designing the CRM, he should study the sales process. Salesforce administrator continuously imparts concerns, modifications, explanations through a large number of concerned parties.
How to work with CRM?
To work with the CRM tool and make the tool accomplish its goal, the salesforce administrator should have the ability to think himself like a computer. If the CRM Implementation is successful, then it can end up as software on which your enterprise and your executive team depend.
Working as a SalesForce Administrator
Manage Salesforce security, including profiles, roles, sharing rules, workflows and groups.
Most common benefits
The average salary for a salesforce administrator is $79,168 per year in the United States. 1k salaries reported, updated at February 18, 2022.
Common questions about for a SalesForce Administrator
If you’re unsure about what salary is appropriate for a salesforce administrator, visit Indeed’s Salary Calculator to get a free, personalized pay range based on your location, industry and experience.
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Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organisations is critical for success. Read on to learn:
What is a Salesforce Administrator?
Salesforce Administrators work with stakeholders to define system requirements and customise the platform. To put it simply, they enable users to get the most out of Salesforce technology.
What does a Salesforce Administrator do?
At some organisations, administrator jobs are combined with other roles. Depending on their needs, some hire for this role specifically. Because of our platform’s capabilities, having someone with an admin certification (more on that in a minute) can ensure the company is using the platform to its fullest potential.
How to become a Salesforce Admin
You do not need a technical background or knowledge of Salesforce technology to begin. Anyone with a computer and an internet connection anywhere in the world can get trained via Trailhead, our free online learning platform designed to teach new students and seasoned professionals a wide variety of business skills.
Career prospects and opportunities for Salesforce Admins
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our research shows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000. It’s a career path for people who love to learn and for professionals who enjoy using the latest technology.
Salesforce Administrator credentials and certifications
Becoming a Salesforce Admin can be a valuable long-term career path, or a way to improve the career path you’re already on. The Salesforce Administrator role has five credentials, including:
How to prepare for the Salesforce Administrator certification exam
Future admins have a few options to prepare for their credentials. To complement the Trailhead courses, Trailhead also has a community of fellow learners; members are known as Trailblazers. You can join the Trailblazer Community to learn together, find answers, and collaborate.
What Entry-level Salesforce Admins do
As a junior Salesforce Admin, you’ll help continually improve and enhance your organization’s Salesforce platform, usually guided by experienced Salesforce Admins in our IT team. Tasks could include:
Progress to a Mid-level Salesforce Admin
With between 2–5 years of experience*, you will be considered a mid-level Admin – more experienced than a junior Admin, but not a senior Admin yet.
What Senior Salesforce Admins do
A Senior Salesforce Admin has at least 5+ years of Salesforce Administration experience.
Salesforce Admin Career Path
Now you know more about what it takes to climb the ladder, let’s finish up with a typical Salesforce Admin career path:
Roles of a Salesforce Administrator
To promote the efficiency and to increase the productivity, Remote Salesforce Administrator works really hard. They play a key role for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups etc.
Why Remote Salesforce Administrator?
Your Salesforce admin should be process oriented and logical: He should think like a computer to understand your CRM tool deeply and knows how to make the CRM tool to achieve the target.
What is a Salesforce admin?
Salesforce administrators exercise their important role through their in-depth knowledge of the management and administration of a Salesforce organization. They are individuals who, without using a line of code, make it possible for you to use the arsenal of functionalities that Salesforce has developed for you.
What does a Salesforce admin do?
They are responsible for tasks ranging from helping users develop reports and resetting passwords, maintaining data quality, adding fields, and running backups, among many other things. They have a wide range of responsibilities including platform maintenance, bug fixes, user training, process automation, etc.
What are the certifications that a Salesforce admin can obtain?
To be certified, a Salesforce administrator does not need deep technical knowledge. They must, however, have the appropriate experience with using the platform.
Is it essential to have a Salesforce administrator?
If you use Salesforce, you will find that it is an excellent tool for the business. At first, however, it can be a bit intimidating with the sheer array of features it presents.
Real-time Salesforce admin tasks
Administrators will occasionally need to resolve user problems in real time. A report may not run this week, or a process may break in mid-stream. Expect to devote two hours per week to these activities for every 100 users you have:
Weekly Salesforce admin tasks
Many duties seem to follow a weekly cycle. A lot of things that were working fine last week will go wrong Monday morning-don’t ask me why. A couple of tasks also need to be done once a week on the day of your choice. Overall, these tasks require two to six hours per week.
Monthly Salesforce admin tasks
A few activities can only be done once a month but nonetheless need to be done more often than once a quarter. In all, this monthly cycle will take one or two days’ effort.
Quarterly Salesforce admin tasks
There are a lot of items in the following list that will occupy you for one to three days per quarter. However, the first two are mission critical, and the resulting files should be kept forever. You’ll thank me when a pesky plaintiff attorney goes into a discovery process on Salesforce.com data.
Annual Salesforce admin activities
The main responsibility here is to capture data that will fall “over the horizon” or need to be archived for compliance reasons. These tasks will take three to six days per year.
How the chores need to be done
This is where the art comes in, because there are too many ways to blow it over the long term, even though you’ve done the details above according to the schedule. You have to start with a perspective that might seem a little self-contradictory:
How to Become A Salesforce Admin
You do not need a technical background or knowledge of Salesforce technology to begin. Anyone with a computer and an internet connection anywhere in the world can get trained via Trailhead, our free online learning platform designed to teach new students and seasoned professionals a wide variety of business skills. Best of all, learning to become a Salesforce Admin happens onlin…
Career Prospects and Opportunities For Salesforce Admins
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our researchshows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000. It’s a career path for people who love to learn and for professionals who enjoy using the latest technology. Some people who earn their Salesforce Administrator Certificate do so to …
Salesforce Administrator Credentials and Certifications
Becoming a Salesforce Admin can be a valuable long-term career path, or a way to improve the career path you’re already on. The Salesforce Administrator role has five credentials, including: 1. Administrator– designed for those who have experience with Salesforce and continuously look for ways to help companies get additional features and capabilit…
How to Prepare For The Salesforce Administrator Certification Exam
Future admins have a few options to prepare for their credentials. To complement the Trailhead courses, Trailhead also has a community of fellow learners; members are known as Trailblazers. You can join the Trailblazer Communityto learn together, find answers, and collaborate. Administrators can also learn from the Salesforce Admin YouTube channel with vid…