The AWS regions that Salesforce uses includes:
- AWS Asia Pacific Sydney
- AWS Canada Central
- AWS GovCloud USA
Table of Contents
Is Salesforce hosted on AWS?
Think about it, Salesforce already has partnerships with Amazon Web Services and Google Cloud for cloud computing services. AWS, in particular, is known to be Salesforce’s primary cloud platform, hosting a huge chunk of the company’s business. So now tying the knot with Microsoft and Apple completes the circle.
Where are Salesforce data centers located?
- Chicago, Illinois, United States (USA)
- Dallas, Texas, United States (USA)
- Frankfurt, Germany (DE)
- Kobe, Japan (JPN)
- London, United Kingdom (UK) London North London West
- Paris, France (FRA)
- Phoenix, Arizona, United States (USA)
- Tokyo, Japan (JPN)
- Washington DC, United States (USA): Washington DC North Washington DC South
What is the difference between Aws and Salesforce?
Use Kubernetes with Amazon Elastic Kubernetes Service (Amazon EKS)
- An EC2 instance with the ECS Agent installed and configured is called a container instance. In Amazon EKS, it is called a worker node.
- An ECS Container is called a task. In the Amazon EKS ecosystem, it is called a pod.
- While Amazon ECS runs on AWS native technology, Amazon EKS runs on top of Kubernetes.
Where is my Salesforce instance located?
• Maintain and improve the Salesforce instance as well as integrations with 3rd party and external systems. Ensure that we have successful releases and support the various departments with innovative solutions through technical expertise … The company is located in Sandy Springs, GA and Atlanta, GA. Cox Enterprises was founded in 1898.
Is Salesforce hosted on AWS?
Salesforce Platform Salesforce has its own data centres across the world that service some customers running on the core platform (Sales, Service, Experience Cloud, etc). Salesforce uses AWS in regions where they don’t have their own data centres (eg.
What cloud does Salesforce run on?
Salesforce already relies on AWS as its primary public cloud provider and AWS also uses Salesforce as its CRM platform.
Is Salesforce hosted on Azure?
By bringing its Marketing Cloud to Azure, Salesforce joins over 95% of Fortune 500 companies using the Azure infrastructure, which covers the most global regions of any cloud provider.
Where is Salesforce sales cloud hosted?
Washington DC, United States (USA): Washington DC North.
Does Salesforce run on Google cloud?
As part of the agreement, Salesforce has named Google Cloud as a preferred public cloud provider to support our rapidly growing global customer base. We plan to use Google Cloud Platform for our core services as part our international infrastructure expansion.
Is Salesforce hosted on Google?
Google Cloud is a preferred cloud provider for Salesforce. We use Google Cloud to increase the global scale of our services and deliver native integration between our cloud platforms. This happens in the background and is transparent to you.
Is Salesforce a native cloud?
Salesforce Platform is a Cloud Native App Salesforce uses cloud native computing products and services to build and deploy the Salesforce platform. In fact, Salesforce is a cloud native devops leader when it comes to building complex, global cloud native applications.
Does Salesforce use VMware?
To unify the company’s many different systems and give its team consistency, VMware decided to build its new marketing platform using only Salesforce solutions, centered on Sales Cloud and a variety of Marketing Cloud products, including Marketing Cloud Account Engagement.
How does AWS use Salesforce?
AWS uses Salesforce to develop a specific “cloud journey” plan for a customer, and then aligns its sales and operations teams with the information, tools, and processes needed to execute each plan.
Which Cloud is best in Salesforce?
When it comes to the customer service application, Salesforce Service Cloud is the best option to choose from. It enables businesses to provide the required support to customers anytime and anywhere.
Is Salesforce CRM sales Cloud?
Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
What is cloud based service?
Cloud-based services are used for processes like accounting, inventory control, human resources, and customer relationship management.
What is SaaS cloud computing?
SaaS is the most common type of cloud computing. It delivers complete, user-ready applications over the internet. These typically do not have to be downloaded and installed on each individual user’s computer, saving technical staff lots of time. Maintenance and troubleshooting are handled entirely by the vendor.
What is IaaS cloud?
IaaS is the most open-ended type of cloud service for organizations that want to do a lot of customization themselves. The greatest benefit of IaaS is extra capacity, which can be accessed on demand for long-term or short-term needs. IaaS makes it possible for tech-savvy businesses to rent enterprise-grade IT resources and infrastructure to keep pace with growth, without requiring large capital investments.
Why is cloud service important?
Cloud services are delivered over the internet, so it’s important to have fast, reliable, secure service with enough capacity to accommodate your business’ needs. Bandwidth is a core component of cloud services. If your network specs are insufficient, consider upgrading.
What is CRM in business?
Customer relationship management (CRM): CRM or customer relationship management is a strategy for managing an organization’s relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
When was the internet a cloud?
By the early 1990s, the internet was depicted as a cloud in patent diagrams. It wasn’t until 1996, when Compaq Computer Corporation used the term in a business plan, that the phrase was coined. It didn’t take long for Salesforce.com to become a pioneer in cloud-based computing.
Is cloud computing a business?
Over the past two decades, cloud computing has become a staple in business and private life. As tech-savvy businesses can attest, there are many benefits of cloud computing. Among the most important, cloud computing is:
How much revenue does Salesforce have in 2019?
For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.
When did Salesforce buy Slack?
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.
Why did Salesforce reject donations?
The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that “When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop” in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company’s employees “don’t work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don’t have an agreement with ICE. I’m Proud of the Men & Women who protect & serve our country every day & I’m Proud of our Ohana .”
What are the tabs in Salesforce?
Salesforce users can configure their CRM application. In the system, there are tabs such as “Contacts,” “Reports,” and “Accounts.” Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
What is Lightning Platform?
Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com’s infrastructure.
Is Salesforce a tax avoidance company?
Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who “paid an effective federal tax rate of 0% or less” in 2018, as a result of the Tax Cuts and Jobs Act of 2017.
Does Salesforce use Solaris?
The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.
What does Salesforce Service Cloud do?
Enables your customer service team to resolve cases faster, automate processes, and boost team efficiency with service analytics.
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How businesses can use Salesforce Service Cloud
Salesforce Service Cloud is designed to assist your business’s customer service team. Customer service agents can use it to increase efficiency in a variety of ways. Using automated workflows, they can reduce their workload by delegating common, repetitive tasks to Salesforce Service Cloud’s Einstein AI .
Features and benefits of Salesforce Service Cloud
By aggregating all tickets into one easily navigable database and merging any duplicate tickets, Service Cloud enables customer service agents to avoid working on the same case twice. This increases efficiency and results in a smoother customer experience.
How much does Salesforce Service Cloud cost?
Salesforce Service Cloud is priced on a pay-as-you-go basis with four tiers of pricing available, each with more features than the last. Pricing is quoted as per user/per month, billed annually, with the lowest-priced tier starting at $25 USD monthly and the most expensive tier starting at $300/month.
What are the cloud services Salesforce offers?
Salesforce offers two cloud services—Software as a Service (SaaS) and Platform as a Service (PaaS). Software as a service refers to providing access to software directly over the cloud. Salesforce has a broad range of SaaS services, including CRM software, business analytics software, and corporate social sustainability analytics.
How do I know if I have Salesforce Service Cloud?
You can check if you have a Service Cloud license by navigating to the licenses section from your Salesforce dashboard. Log into Salesforce and navigate to Setup in the sidebar on the left. Then go to Company Settings > Company Information > Licenses. Once there, look at your list of licenses.
Which companies use public clouds?
Microsoft and Google are probably the biggest examples of the public clouds. The private cloud, in contrast to its public counterpart, isn’t available to the public but is built specifically for a single organization to fit its needs.
What is private cloud?
In Private Cloud, infrastructure is deployed and operated exclusively for an organization or enterprise. It may be managed by the organization or by an independent third party and may exist on-premise or off-premise at a hosting facility. Public Cloud infrastructure is available to public or many industry groups or customers.
Is the public cloud open?
As the name suggests, Public cloud is open to the public. Anyone can access and use it by paying accordingly but private cloud is used by private companies. Private companies or security concerned enterprises ask private cloud so that they could get control over the data and its security.
Overview
With the benefits of digital data-keeping becoming clearer by the day, hospitals have also rapidly started digitalizing all their data. Medical software development companies have become highly valued within the healthcare community. One of the best healthcare mobile app development company is Salesforce.
What is Health Cloud?
Health Cloud is a type of Customer Relation Management software that uses cloud technology to aid all the stakeholders and customers in a healthcare organization have a hassle-free experience.
Salesforce Health Cloud
Healthcare organizations are looking towards Salesforce for telemedicine software development. Salesforce healthcare clouds are far more efficient and accurate than most other versions being developed.
What is Salesforce Health Cloud used for?
Most organizations are now digitalizing all their sensitive data to protect it from the complications that accompanied manual data entry. Healthcare organizations now require health clouds to update highly accurate data in a safe platform, accessible to relevant parties.
Salesforce Health Cloud features
This user-friendly software prides itself on features targeted at making patient to healthcare provider communication easier and increasing patient engagement.
Salesforce Health Cloud EHR integration
Electronic Health Records (EHR), are the digitalized version of patient charts. Medical health organizations prefer these over other means of recording patient data.
Salesforce Health Cloud security
Salesforce Shield provides two very sought-after features related to HIPAA- a highly improved data logging system and much more comprehensive data encryption- along with other safety features required by HIPAA regulations.
Overview
Services
Salesforce’s products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce’s main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training c…
History
The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbo…
Operations
Salesforce is headquartered in San Francisco in the Salesforce Tower. Salesforce has international offices in Hong Kong, Israel, and Sydney.
Standard & Poor’s added Salesforce to the S&P 500 Index in September 2008.
According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.
Acquisitions
Salesforce has acquired many companies throughout its history.
In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million and Kieden, an online advertising company. In 2007, Koral, a content management service, was acquired. In 2008, Salesforce acquired Instranet for $31.5 million. In 2010, Salesforce acquired multiple companies, including Jigs…
Criticisms
In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that “a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database.”
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal …
Salesforce Ventures
In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 compa…
See also
• Salesforce Tower
• Salesforce Tower Indianapolis
• Salesforce Marketing Cloud
• SalesforceIQ