What are public groups in salesforce


Group Types

  • Public groups are visible and open to all employees. Anyone in the company can join a public group, and then post, comment, and add files to it.
  • Private groups are members-only. …
  • Unlisted groups are invitation-only and don’t appear in list views or search results. …
  • Broadcast Only groups are for making announcements. …

A public group is a collection of individual users, other groups, individual roles, and/or roles with their subordinates that all have a function in common. Why public groups are used in Salesforce? Public groups in Salesforce are use to define sharing rules.


How do I create a group in Salesforce?

Create Public Groups for Knowledge. From Setup, enter Public Groups in the Quick Find box, then select Public Groups. Click New, or click Edit next to the group you want to edit. Enter the following information: Field. Description. Click Save. Note When you edit groups, sharing rules are automatically reevaluated to add or remove access as needed.

How to create a lead queue in Salesforce?

  • Setup > Manage Users > Queues
  • Enter a Name for the Queue, Select the Object you want for the Queue (Lead)
  • Leave “Queue Email” blank unless you have a single person or email list you want notified
  • Add users as Members of the Queue

How to configure synonym groups in Salesforce?


  • File Suffix and Directory Location. SynonymDictionary components have the suffix .synonymDictionary and are stored in the synonymDictionaries folder.
  • Version. SynonymDictionary components are available in API version 29.0 and later.
  • Special Access Rules. …
  • Fields. …
  • SynonymGroup. …
  • Declarative Metadata Sample Definition. …

How to use Salesforce everyday?

Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.


What is use of public groups in Salesforce?

Salesforce Knowledge uses public groups as a way to assign users to specific tasks related to articles. When you assign article actions to a public group, you can grant users in that group the ability to do things like publish articles with a specified validation status.

What are public groups used for?

0:297:59What are Public Groups in Salesforce? – YouTubeYouTubeStart of suggested clipEnd of suggested clipYes like whenever you want our users to be grouped together who have different different profiles orMoreYes like whenever you want our users to be grouped together who have different different profiles or different different I mean who cannot be grouped together any other way and you want them to be

What is the difference between public groups and queues in Salesforce?

Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users. Using Queues you can assign a record to multiple users, so that any member of the queue can work on the record.

What is the difference between public and private groups in Salesforce?

Public: Anyone can see and add posts, comments, and files. Anyone can join a public group. Private: Only group members can see and add posts, comments, and files. All Experience Cloud site users can see the group picture, name, description, and members.

What is a public group?

Public groups are just what they sound like: public. Anyone can see the group’s name, location, member list, and posts, and the group can show up in anyone’s searches or News Feed.

How many public groups can be created in Salesforce?

Hi All, There is no limit on creating the public groups.

Who can create public groups in Salesforce?

administratorsOnly administrators and delegated administrators can create and edit public groups, but anyone can create and edit their own personal groups in Salesforce Classic.

Can we add queue to Public group?

Public Group is kind of team or group of related users; this will help you to share the data. Queue can be created for Custom objects and for Case, Lead and Knowledge Article Version. Public group created can be used across any objects.

What is the difference between role and profile in Salesforce?

Salesforce Roles and Profiles Profiles are like circles, whereas roles are arranged into a hierarchy (when using the Role Hierarchy): Profiles are like circles of users that share the same function, eg. ‘Marketing’, ‘System Admin’, ‘Sales’, ‘Support’. Roles are how users relate to each other in a hierarchy, eg.

What is unlisted group in Salesforce?

Unlisted groups are similar to private groups, in that only members can view an unlisted group’s detail page, feed, or files. But unlisted groups offer more privacy than to private groups. For nonmembers, unlisted groups don’t appear in list views, feeds, and search results.

What are Chatter groups?

Chatter is a great collaboration tool for your users. Through the use of Chatter groups, users can communicate and share. Chatter groups are classified as either public or private. Public means anyone can see and add posts, comments, and files. Anyone can join a public group.

How do I share a record to a public group in Salesforce?

For Select which records to be shared, select a category from the first dropdown list, and a set of users from the second dropdown list or lookup field. For Select users to share with, specify the users who get access to the data. Select a sharing access setting. Click Save.

What is a group in a hierarchy?

What Is a Group? A group consists of a set of users. A group can contain individual users, other groups, or the users in a particular role or territory. It can also contain the users in a particular role or territory plus all the users below that role or territory in the hierarchy. There are two types of groups.

Can administrators create public groups?

Administrators and delegated administrators can create public groups. Everyone in the organization can use public groups. For example, an administrator can create a group for an employee carpool program. All employees can then use this group to share records about the program.

Creating Public Groups in Salesforce

In our previous Salesforce tutorial we have learned about how to create multiple user in salesforce and how to create Role hierarchies in Salesforce.com. In this Salesforce administrator tutorial we are going to learn about how to create public groups in Salesforce and why public groups are used in SFDC.

Creating Public groups in Salesforce

Public groups are used to extend sharing rules beyond Role hierarchies in Salesforce. Now we are going to create public group with different user which have different profiles and roles. To create public groups login Salesforce and navigate go to Administer | Manage users | Public groups.


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