What are assets in salesforce


Salesforce Annual Total Assets (Millions of US $)

2022 $95,209
2021 $66,301
2020 $55,126
2019 $30,737
2018 $21,984

Jun 18 2022

Assets represent purchased or installed products, and are an essential piece of the Salesforce puzzle. You can link assets to maintenance plans, entitlements, work orders, and more so your support team can quickly assess the history of a customer’s product.


How to buy Salesforce shares?

How to buy shares in Salesforce

  • Open your brokerage account. Complete an application with your details.
  • Confirm your payment details. Fund your account.
  • Research the stock. Find the stock by name or ticker symbol – CRM – and research it before deciding if it’s a good investment for you.
  • Purchase now or later. …

How to create business account in Salesforce?

  • Partnering with internal resources in order to drive additional value and expertise
  • Building a point of view on how to help their customers
  • Generating pipeline that leads to closed revenue and quota attainment
  • Accurately forecasting
  • Selling on value and ROI vs. …
  • Managing customer needs and acting as their internal advocate

More items…

What are actions in Salesforce?

You’ll find your standard and custom actions in Salesforce on:

  • The record highlights panel
  • Activity component
  • Chatter component

Is Salesforce a small business?

Yes, Salesforce is a great solution for small businesses. The vendor aggressively promotes solutions that help small businesses thrive and grow. This includes primarily the affordable Salesforce Essentials CRM app. Other support systems for SMBs include an online learning platform via Trailhead and funding opportunity with Salesforce Ventures.


What is difference between asset & product?

Hi , Assets store which products each account has (or had). Products store the actual products your company sells (or sold). Contracts stores the contracts each account has (or had) with you.

Where can I find assets in Salesforce?

View and manage assets from the Assets tab. Depending on your page layout settings, you can also view lists of related assets on account, contact, product, and location page layouts.

Is assets a standard object in Salesforce?

Assets are a standard object. It comes out-of-the-box with Salesforce. And being a standard object we can add custom fields, validation rules, record types, multiple page layouts.

How do I manage assets in Salesforce?

You can associate assets with various Salesforce records in addition to products like……Drag Assets to the Related Lists section.Click on the wrench icon present on the Assets-related list.Click on UP arrow to move the Status field right after Asset Name.Click OK.Click on Save.

How do I create assets in Salesforce?

Click New on the Assets home page or on the Assets related list on a record.Select a product.Enter a name for the asset. … Select an account, contact, or both to indicate who has purchased the asset (required). … Optionally, select a parent asset. … If the asset is a competitor’s product, select Competitor Asset.More items…

What are field assets?

Field Assets of any Person means the office equipment, furniture, ———— tools and vehicles located at a Selected Office of such Person and exclusively used to support such Person’s Primestar Business (but in the case of office equipment, tools and vehicles, only to the extent used by such Person’s Selected …

What is an apex object?

Apex is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on Salesforce servers in conjunction with calls to the API.

What are fields in Salesforce?

Fields in Salesforce represents what the columns represent in relational databases. It can store data values which are required for a particular object in a record.

What are cases in Salesforce?

Cases are a Salesforce tool that agents use to interact with customers to help get their problems solved — they really are the backbone of Service Cloud! Cases are powerful records in Salesforce that keep a log of customer issues, show agents a complete customer overview, and so much more, right on the platform!

What is asset ID in Salesforce?

Asset Name. Identifying name for the asset. Note In Salesforce Classic, if you select a product from the product lookup and leave the asset name blank, the name auto-populates to reflect the product name when the record is saved. Asset Owner. Individual user to which the asset is assigned.

What is asset relationship in Salesforce?

Some assets settle down and have child assets, while others fly solo. Assets can also be linked through replacements and upgrades. Learn how assets can be related to each other, and how (and why) to track those relationships in Salesforce.

What is order object in Salesforce?

Salesforce Order object is used to automate an organization’s post deal process. You can create an Order using either Account or Contract in Salesforce, and then track order information using Orders tab. Salesforce offers a Standard object for Order in the Spring’14 release.

What can be linked to Salesforce assets?

Assets can be linked to cases, work orders, maintenance plans, entitlements, and contract line items when you take consideration of the support side. You can associate assets with various Salesforce records in addition to products like…. Cases. Locations, like a customer site or warehouse. Maintenance plans.

What is asset management?

Asset Management allows service representatives to easily track what their customer recently purchased relevant to the company products and also have a look on the status of the purchased product whether it is installed or not. It helps service reps to provide immediate responses to the query of customers related to recently purchased products from the serving organizations.

Learning Objectives

Create assets in Salesforce to represent customers’ purchased products.

What Are Assets?

An asset in Salesforce represents a specific purchased or installed product. For example, if you sell robots, you can create a Robot product in Salesforce, and then create multiple assets representing the robots you’ve sold. Each customer’s robot would be tracked in its own asset record that’s linked to the Robot product.


Before you get started, let’s take care of a few chores to make sure everything goes smoothly.

Create an Asset

Ursa Major Solar, a supplier of solar energy components, is getting new customers every day. Its solar panel systems are selling like hotcakes, and the company’s founder and CEO, Sita Nagappan-Alvarez, needs a way to track her customers’ products in Salesforce. She hears that assets might be just what she needs.

Replace an Asset

So, what happens if a customer’s asset needs to be replaced? Whatever the reason, Salesforce has your back! You can add the new asset to the customer’s account in Salesforce, and link the old and new asset for tracking purposes.

Let Salesforce CPQ Do the Work of Creating Orders

At this point in our story, we need to assume yet another role, that of the Sales Operations team. Our sales rep has just closed a deal and the sales ops team needs to create two orders based on the sale. With Salesforce CPQ, this task has never been easier.

Generate and Activate a Contract with Subscriptions

Subscriptions are special CPQ records used to track the ongoing subscription services a customer has bought over time. They contain fields for the products that were purchased, the quantities, the start and end dates, and other useful information.

Generate Assets from an Order

Assets are used to track the purchases of hardware and other non-subscription products for a given customer. Knowing what they have bought over time is useful when negotiating future sales. Salesforce CPQ can quickly convert order products into assets. This means not having to rely on your sales ops team to create them manually.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.


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