Is hubspot better than salesforce


But, HubSpot fares better than Salesforce and has a score of 4.4/5. Hubspot is suitable for small and medium-sized businesses with 10-200 employees that do not need advance features of a complex CRM

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Customer relationship management

Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. The CRM approach tries to analyze data about customers’ history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth.

. While Salesforce can serve businesses of all sizes.


Which is better, HubSpot or Salesforce?

Winner: Hubspot for beginners, Salesforce for experts who need lots of customization. If you’re just starting out or if you want something intuitive, HubSpot will give you a better user experience and everything you need. But if you want more features or if you’re interested in customizing your own experience, Salesforce is superior. Cost

What is the difference between HubSpot and Salesforce?

What is the Difference Between Salesforce and HubSpot?

  • A Brief Overview. Salesforce and HubSpot have similar features but they aim to serve for different purposes. …
  • Pricing
  • Ease of Use. According to, Capterra, and, HubSpot CRM is estimated at 4.4/5. …
  • Integration. …
  • Support. …
  • Summing Up. …

Is HubSpot a possible threat to Salesforce?

Salesforce is not that complex of a product, and has no network value, so hubspot is a threat. Hubpot itself is also so expensive that sendgrid and other cheaper players are a threat to it. I think eventually crm and marketing automation are going to be dictated more by price, and neither are that hard to build.

How to use HubSpot along with Salesforce?

The installation process may take around 5-10 minutes.

  • There is a possibility that you may see a message, “This app is taking a long time to install. …
  • Navigate back to the HubSpot connector wizard once the package has been successfully installed in Salesforce and click Next.
  • Add the HubSpot VisualForce module to Salesforce and click Add HubSpot to Salesforce.

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Which one is better HubSpot or Salesforce?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

Will HubSpot beat Salesforce?

This is a close matchup, but our ultimate winner here is HubSpot due to their superior ease of use, pricing, and integration, which overcome Salesforce’s edge in support and overall features.

Which is bigger Salesforce vs HubSpot?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

Which CRM is better than Salesforce?

Here the top alternatives to Salesforce as a CRM software: Best for top rated: Insightly. Best for enterprise: HubSpot CRM. Best for value: Agile CRM. Best for tech savvy: Bitrix24.

Why HubSpot is the best?

HubSpot is our top CRM pick for two reasons: it has an incredibly comprehensive free edition that outshines most paid CRMs on the market, and you can use it across your marketing, sales, and customer service teams. It’s a great option for just about every business out there.

Is HubSpot still relevant?

If the answer is yes, and you understand that HubSpot’s software is just a tool to help you with your marketing efforts, HubSpot can definitely be an effective and useful tool for your company. HubSpot’s methodology has proven its worth time and time for thousands of companies.

Is HubSpot owned by Salesforce?

HubSpot announced today that it has renewed its long-standing agreement with Formed in 2007 and last renewed in 2015, HubSpot’s relationship with Salesforce is a testament to the companies’ shared commitment to an open and collaborative ecosystem.

Does HubSpot use Salesforce?

Send Powerful Lead Intelligence to Your Sales Team See why thousands of customers use HubSpot with Salesforce to align sales and marketing.

What is best CRM for a small business?

HubSpot. HubSpot is hands down the best CRM for small businesses looking for a cost-effective CRM solution when they’re getting started. It’s a great customer database software for managing new leads. HubSpot is an easy CRM to use and offers a wide range of tools to manage the customer journey.

Who is HubSpot biggest competitor?

Here are the top competitors to HubSpot CRM:Agile CRM.Bitrix24.Close.Insightly.Pipedrive.Redtail CRM.Salesforce CRM.SugarCRM.More items…•

Who is Salesforce’s biggest competitor?

The list of top Salesforce competitors include:Microsoft Dynamics 365 for Sales. … Sugar Sell. … Insightly. … HubSpot Sales. … Pipedrive. … Oracle CX Sales. … Pipeliner. … SAP Sales Cloud.More items…

Who competes with Salesforce CRM?

We’ve selected nine great CRM options that are excellent in various categories that you can compare and contrast to Salesforce.Pipedrive. … Insightly. … HubSpot CRM. … Vtiger Sales CRM. … SugarCRM. … Zoho CRM. … Close. … Agile CRM.More items…•

What is the difference between Salesforce and Hubspot?

The primary difference between the two is that while HubSpot is more intuitive and geared towards businesses of all sizes, Salesforce is more suited for enterprise-level companies. However, that’s not the only point where the two can be compared, and in the next section, I’ll break things down further.

When was Hubspot CRM launched?

HubSpot provides several products apart from a CRM, such as systems for Content Management and Marketing Automation. The HubSpot CRM was launched in 2014, and within the short time of six years, it has earned its place among the top CRM solutions on the market.

When did Salesforce start?

Salesforce, on the other hand, is a much older software; it started operations way back in 1999, and since then has cemented its place in the CRM industry. Historically, Salesforce is considered one of the first companies to adopt the Software-as-a-Service (SaaS) model.

Is Salesforce more feature rich than Hubspot?

When it comes to feature sets, HubSpot and Salesforce both have their strengths. As I’ve already mentioned before, Salesforce is technically more feature-rich. This can, however, turn out to be its weakness when it comes to user-interface navigation.

Is Hubspot ahead of Salesforce?

On the customer support front, HubSpot is way ahead of Salesforce. Even without a paid plan, you get access to HubSpot’s rich online content library. The company also offers many courses on HubSpot Academy, its own e-learning hub where you can brush up on HubSpot tools.

Is Hubspot analytics more intuitive?

At the same time, HubSpot’s reporting system is more intuitive and offers fast functionalities along with drag-and-drop features. The Winner: Salesforce.

Is Salesforce the right choice?

However, for larger enterprises with more significant customization needs, Salesforce is the right choice. Also to be factored in are cost, usability, and onboarding time. Some organizations might even decide to integrate the two and reap the best of both worlds. Last Updated on January 5, 2021 by Adam Enfroy.

Overall Features

It’s difficult to compare HubSpot and Salesforce apples to apples, since each platform is so distinct in terms of what it can do.


Okay, so how much does Salesforce cost? And how much does HubSpot cost?

Sales and Marketing Automation

With automation, you can do more and scale further, while reducing your costs and improving efficiency.

Integrations and plugins

While both HubSpot and Salesforce are comprehensive tools, both were built with integrations in mind.


With Salesforce, you’ll get a basic support package, no matter how much you’re paying. You can email customer support and expect an answer within a couple of days. If you want more responsive support, like 24/7 service, you’ll need to pay extra for it.

Metrics and Analytics

Salesforce is an absolute powerhouse in terms of reporting and analytics. It offers real-time reporting, automatically generated reports, and all the tools you need to fully customize your experience.

Email Integrations and Tracking

Is there a Salesforce Gmail integration? Or a Salesforce Outlook integration? Can HubSpot track your salespeople’s email activity?

Salesforce: Introduction

Comprehensive account and contact management, providing your team a complete view of each customer and activity history.

HubSpot vs. Salesforce: Pros & Cons

It’s clear that both HubSpot and Salesforce are excellent tools that come with a range of CRM features. Because of that, the only way to figure out which one you should choose is to look at the strengths and weaknesses of each so that you can identify what your priorities are and where you are willing to compromise.

The Verdict

Choosing the right CRM tool can be a crucial decision that determines your company’s success. But when deciding between Salesforce vs. HubSpot, you can be sure that both solutions will offer adequate capabilities, especially if you’re willing to invest in the add-ons that become necessary as you go forward.


HubSpot is a major name in CRM solutions. They’re also well known as pioneers in the field of inbound marketing.


The biggest planet in the CRM solar system with a 19%+ market share, Salesforce is a pioneer in CRM and other workplace SaaS services spanning analytics, customer service, marketing automation, and app development.

HubSpot Vs Salesforce: What is the Difference?

So what are the quantitative and qualitative differences between the two platforms?

Ideal for..

Hubspot offers a free CRM. This entry-level product makes it ideal for small and medium-sized businesses to try out the vendor’s offerings and while its add-on packages provide the kind of flexible, detailed features required by large enterprises, including AI assistance, deeper sales prospect insights, and high-end automation.


HubSpot manages workflows for improved project management. You’ll be able to effectively assign and track leads with intuitive dashboards, keep an eye on the sales process, and record customer interactions across channels.

Ease of use

HubSpot is clearly designed around small business adoption. It’s easy to use out of the box. You can quickly figure out how to navigate sales features and optimize workflows without the need of technical support. As your use of the platform expands, you can make use of classroom training.

Customer Support

HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation.

HubSpot Overview

Hubspot is a cloud-based platform that is primarily aimed at small to medium businesses that want to grow and scale their operations. It has a host of useful tools and features for sales, marketing, content management, and customer service.

Salesforce Overview

Salesforce can also be used for small to medium businesses, however, it excels at larger and enterprise-level business management. If you want more control and to customize your CRM platform to suit your business needs, Salesforce allows you to do this.

Hubspot vs Salesforce: What can you Expect from These CRM Platforms?

To give a fair Hubspot vs Salesforce comparison, we have broken this review into different sections. We look at pricing, features, usability, and support, for example.

Which is the Best Choice – Hubspot or Salesforce?

Is there a clear winner in our Hubspot vs Salesforce comparison? This depends entirely on your business and what it requires. Both CRM platforms have their advantages and disadvantages. Also, both platforms are suitable for different types of businesses.

HubSpot Vs Salesforce: Which Platform is Better for Your Business?

HubSpot vs Salesforce CRM: Both platforms cater to two very different types of businesses. If you are looking for a cost-effective and easy-to-use CRM solution, then HubSpot is better for you.

Wrapping Up

For most businesses, the HubSpot Vs Salesforce CRM dilemma continues to be a major concern. But we hope that after reading this article, you will have a better understanding of both the platforms and you will be able to choose the right CRM solution for your business.

What users like

Its very, very user-friendly and the organisation practices what it preaches for inbound marketing. Their own content marketing practice is one that many marketers will aspire to for providing easily digested, search optimised and useful content. Stability is great too and there are very cool new …

What users do not like

i think this service lacks scalability and security control especially users who have more large amount of data with sensitive data such as financial data.

What users like

Top benefits of Salesforce Marketing Cloud include automated journey campaign execution using email and social tactics, A/B testing using path optimizer and predictive insights using Einstein Analytics. These strengths enable lift in customer engagement and increase in …

What users do not like

1) I wish I could create lists right in the program, rather than uploading CSVs.2) Should be more user-friendly and not so specific in formatting. 3) I cant send the emails to Google Share accounts which, for someone who works at a private school, is very inconvenient.


Overall Features


Sales and Marketing Automation

Integrations and Plugins



Metrics and Analytics

Email Integrations and Tracking

User Reviews

The Bottom Line

  • So, Salesforce vs HubSpot; which is the better CRM? HubSpot is a leaner, cheaper, more approachable CRM. It has all the basics you need and plenty of room for scalability – and since it’s easy to learn, it’s a perfect fit for new and small businesses set to grow. Salesforce, by contrast, is an absolute powerhouse. Its core features, reporting and a…

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HubSpot vs Salesforce: What Is The difference?

Ideal for…



Ease of Use

  • HubSpot
    HubSpot is clearly designed around small business adoption. It’s easy to use out of the box. You can quickly figure out how to navigate sales features and optimize workflows without the need of technical support. As your use of the platform expands, you can make use of classroom training…
  • Salesforce
    Salesforce is heavy on features, and it takes a while to learn how to navigate between dashboards effectively. To get the most out of the platform for your sales team, you’ll likely need the assistance of a technical support person. You’ll also need to train your team. Fortunately, the co…

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Customer Support



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