- Begin in a web browser, in your Salesforce account. From your personal settings, in the Quick Find box, enter Advanced User Details, then select Advanced User Details. No results? …
- Find App Registration: Salesforce Authenticator, and click Disconnect.
- Open the Salesforce Authenticator app on your mobile device.
- In the app list of Connected Accounts, find the account you want to remove.
- Swipe left on the account username.
- Tap Remove or Delete, whichever appears. A confirmation dialog appears.
- To confirm the removal of the account, tap Remove.
- From Setup, in the Quick Find box, enter Users , then select Users.
- Click the user’s name.
- On the user’s detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.
Table of Contents
How to disable Salesforce authenticator on user profile?
On the user profile, find “App Registration: Salesforce Authenticator” and then hit “disconnect”. Show activity on this post. You may have to disable the “Multi-Factor Authentication for User Interface Logins” on the User profile.
How does multi-factor authentication work in Salesforce?
As long as the user or assigned profile still has the multi-factor authentication permission enabled and no other verification method is connected to their account, Salesforce prompts the user to register a new method the next time they log in.
How do I Disconnect a user from a Salesforce account?
From Setup, in the Quick Find box, enter Users, then select Users. Click the user’s name. On the user’s detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect. Was this information helpful? Let us know so we can improve!
How many Salesforce authenticator mobile apps can be connected to one account?
Only one Salesforce Authenticator mobile app can be connected to a user’s account at a time. If your user loses access to the app by replacing or losing the mobile device, disconnect the app from the user’s account.
How do I remove authenticator verification?
Turn off 2-Step VerificationOn your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.At the top, tap Security.Under “Signing in to Google,” tap 2-Step Verification. You might need to sign in.Tap Turn off.Confirm by tapping Turn off.
How do I change my Salesforce Authenticator to a new phone?
To change or update your mobile number, in the Settings menu, tap Verified number. Enter a new mobile number and repeat the verification process. To change your passcode, in the Settings menu, tap Change backup passcode. Enter a new passcode.
Can I have Salesforce Authenticator on two devices?
Can I set up Salesforce Authenticator on multiple devices? You can register Salesforce Authenticator on multiple devices. However, please note that the push notification feature will only work on one device at a time.
How do I change my MFA device in Salesforce?
If you’re disconnecting an account to switch to a new device, follow the steps to back up your Connected Accounts before proceeding.Begin in a web browser, in your Salesforce account. … Find App Registration: Salesforce Authenticator, and click Disconnect.Open the Salesforce Authenticator app on your mobile device.More items…