How to prepare for salesforce admin certification exam


  1. Study the Best Trailhead Modules for the Salesforce Administrator Certification Exam. Trailhead is a great resource for building the foundation of your Salesforce skills. …
  2. Use Focus on Force to Study for the Salesforce Administrator Certification Exam. …
  3. Take the Official Salesforce Certification Administrator Prep Exam. If you’re ready to truly put your skills to the test, you can attempt the official Salesforce Certification Administrator Prep Exam.
  4. Get Support from Other Salesforce Trailblazers. While getting acclimated to the Salesforce ecosystem, it’s a good idea to make connections inside the world of Salesforce.


Table of Contents

How do I become a Salesforce administrator?

Salesforce Administrator Resumes

  • Worked with Service Cloud technology and on-premise infrastructure integration for
  • Created and worked on various custom objects.
  • Created tabular, summary and matrix reports and set up report email schedules for higher management.
  • Worked on Service Cloud, focusing majorly on cases and solutions.

How to study for the Salesforce admin exam?

Steps and Tips to Pass the Salesforce Certified Administrator Exam

  • Book a date to take the exam, 3-4 weeks away is good. And commit yourself to seriously prepare yourself for the exam.
  • Get a Dev org and play around. …
  • Work through this Salesforce Admin Certification Exam preparation trail on Trailhead: prep trail with interactive tools.
  • Do practice exams / review areas you’re weak on.
  • Take the exam, and rock it!

How to become Salesforce certified?

  • You need to be a certified Sharing and Visibility Designer
  • You need to be a certified Platform Developer 1
  • You need to be a certified Data Architecture and Management Designer
  • You need to be a certified Platform App Builder
  • You should be extremely well versed with the native features and functionality pertaining to Salesforce CRM

More items…

What are the certifications for Salesforce?

  • Goals: Work out a plan of where you want to get to with your Salesforce certifications. …
  • Grasp the concepts: I’ve found that grasping the concepts before getting into any configuration is the most beneficial way for me to successfully progress. …
  • Get hands-on: This part is really, really important. …

More items…


How difficult is the Salesforce Admin exam?

How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.

How long does it take to prepare for Salesforce admin certification?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

What is the fastest way to pass Salesforce Admin exam?

Practice exams are critical to your success. Take the official Salesforce Administrator certification practice test and others online. Review your questions and answers from every mock exam. Add any notes to your Salesforce admin study guide you’ll need to remember for the real exam.

How do I study and pass the Salesforce Admin exam?

0:565:19Pass Your Salesforce Administrator Certification Exam With These Tips!YouTubeStart of suggested clipEnd of suggested clipGroups you can find them on linkedin as well maybe your local user group has people that areMoreGroups you can find them on linkedin as well maybe your local user group has people that are studying for the exam. Join them work together it’s so much more fun to study together.

Is Salesforce Admin exam open book?

Salesforce Certified Administrators are required to take 3 maintenance exams per year, in order to keep their certification valid and current. It is an online and open book exam that is 30 minutes long and typically 5-10 questions, related to the current release.

How many hours should I study for Salesforce Admin exam?

‘ Then you probably need about 200 hours of prep time to get ready for your first certification. If you’ve been Salesforcing for a year maybe in an Admin role or a Junior Admin role — maybe 80 hours of prep time is enough. 2 years — 40 hours.

Can you cheat on Salesforce exam?

Even if you studied for three or four certification tests on your own and then you cheated on the fifth, they will terminate all of your certifications and you will not be allowed to get another salesforce certification in the future.

How many questions can you miss on the Salesforce Admin exam?

Salesforce Admin Exam Pattern There will be 60 multiple-choice/multiple-select questions. Sometimes there will be 5 non-scored questions. The passing score is 65%, which means you need a minimum of 39 correct answers. The exam is timebound, and you will be given 105 minutes to submit the exam.

What happens if you fail Salesforce certification?

If you fail in your 1st attempt, within a release cycle, then you need to wait for 24hrs for retaking. If you fail the 2nd time, within a release cycle, then you must wait 14 days to apply for a retake.

What is the pass percentage for Salesforce admin certification?

65%Passing score: 65%

Is Salesforce admin a good career option?

Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.

Is a Salesforce certification worth it?

Certifications are important for you to display real-time experience in Salesforce. This shows your seriousness with your work and projects. It helps in career growth special if you looking for senior positions. Most importantly, you need to find the best certification for your experience and expertise.

Administrator Exam Overview

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

Salesforce Platform Basics

Get introduced to the platform, navigate use cases, and build custom functionality.

User Management

Set up users and control how they can view or edit your business data.

Identity Basics

Secure your org so users can log in once to access a variety of apps, orgs, and services.

Permission Set Groups

Use permission set groups to bundle permission sets for a job function.

Protect Your Data in Salesforce

Secure your Salesforce org by controlling login and data access for users.

Security Specialist

Flex your security muscles by locking down permissions and tracking changes.

What are the disadvantages of Salesforce?

The disadvantages of taking the Salesforce Administrator Certification Exam onsite are: 1 You don’t get the luxury of testing in your own space. 2 There could be minor disruptions in the exam center that could distract you. 3 The availability of onsite testing centers can be limited due to geographic location or public health restrictions.

What is trailhead in Salesforce?

Trailhead is a great resource for building the foundation of your Salesforce skills. Not only is it developed by Salesforce, but it is constantly updated with the new Salesforce features.

What does “click not code” mean in Salesforce?

Anyone in the Salesforce ecosystem should be familiar with the phrase “Click, Not Code.” Oftentimes developers want to overcomplicate things by writing fancy triggers, classes, or Visualforce pages that can be accomplished through the platform’s native functionality.

How to Prepare for Your Salesforce Admin Certification Exam

Passing your Salesforce Admin certification exam is no easy task. According to Salesforce’s Trailhead, the test requires you to have a complete understanding of how to customize your org, configure the platform, manage users, and get the most out of its features and capabilities.

Rely on the right resources

Having the right studying materials makes all the difference in your ability to prepare thoroughly for the exam. There are several free online resources to help you learn everything you need to know:

Invest time in studying every day

For many of us, college was full of all-nighters cramming for a big test the next day. While that may still be your default studying method, that approach won’t get you far when it comes to Salesforce certifications.

Plan out your studying timeline

It’s vital to figure out your studying timeline upfront to give yourself the right amount of time to study. Your timeline could range from two weeks to three months depending on your experience level:

Certifications in Salesforce Administrator Certification Program

Now, it is important to note that the Salesforce Certified Administrator program features two certifications. The first certification is the Salesforce Certified Administrator credential, while the second certification refers to Salesforce Certified Advanced Administrator certification.

Prerequisites for Salesforce Admin Certification

The next significant concern in a preparation guide for the Salesforce admin certification exam is the verification of the target audience. Salesforce has outlined specific criteria to determine the eligibility of candidates for the Salesforce admin certification exam.

Basic Information about Salesforce Admin Certification Exam

The structure of an exam is also one of the foremost requirements in Salesforce admin certification preparation. Candidates must have a clear impression of the basic details such as the format of the exam, time, and registration fees.

Salesforce Certified Administrator Exam Guide – June 2021 Update

Trailhead updated the content for the Salesforce admin exam guide – changes were done after June 23, 2021.

What are the changes?

Essentially the grouping and order of the exam outline are updated, meaning that trailhead is grouping the current exam objectives into more logical buckets.

Update on Salesforce Administrator Certification Exam Objectives

Most exam objectives from the original 12 exam topics are the same; There will be a few new topics to be added, which you should already be familiar with from the Release Notes.

Domains Covered in the Salesforce Admin Certification Exam

The chances of success of candidates in the Salesforce admin certification exam also depend on their knowledge of exam objectives. A Salesforce admin certification study guide is incomplete without the mention of important domains and topics covered in the exam.

Administrator Certification Prep: Configuration, Setup and Objects

Use scenarios and interactive flashcards to study for the admin certification exam.

Administrator Certification Prep: Applications and Activities

Use scenarios and interactive flashcards to study for the admin certification exam.

Administrator Certification Prep: Data and Automation

Use scenarios and interactive flashcards to study for the admin certification exam.

What is Salesforce administrator certification?

A Salesforce Admin Certification acts as a benchmark for the skills, know-how, and expertise of the individuals. Certified Salesforce Administrator can work smarter, and not just work harder. Acquire the latest skills required to maintain the Salesforce Administrator certification. A certified Administrator surely fetches a higher salary, …

What are the requirements to become a Salesforce administrator?

The prerequisites include: The Certified Salesforce Administrator must have the relevant years of experience in working as a Salesforce Administrator. The Administrator must have the applied skillsets on the practical know-how as well as the related concepts – as stated in the exam objectives.

What is the second credential for Salesforce?

The second credential is that of Salesforce Certified Advanced Administrator.

What is Salesforce administrator?

A Salesforce Administrator is the one who helps to run Salesforce smoothly or the developer who builds new custom apps to extend capabilities. While working as a Salesforce professional, you require a Salesforce certification for the sake of your benchmarking your skillset and the know-how of the real-life cloud experts.

What is a duplicate rule in Salesforce?

Answer: Duplicate Rules are nothing but an action taken up by Salesforce when the user is either creating duplicate records or editing the records. The Matching Rules identify the Duplicate Records.

Does Trailhead offer Salesforce exam?

Trailhead offers an exam guide for all those interested in the Salesforce Administrator exam. Although online courses are available through Trailhead, your budget constraints will decide whether you will take this course or go for any traditional course.

Exam Content Topics

In terms of actual content, these are the specific areas of Salesforce certified administrator exam.

Build your Test Taking Skills

There are a gazillion other resources out there to help you study. But really, if you have worked through the entire Salesforce Admin Exam Prep trail on trailhead (link above) and played in a dev org as suggested above (i.e.

Practice, Practice, Practice

After you have worked through these areas, all you’re left to do is to build your test taking skills. Find yourself some old practice exams questions, set yourself a time and see how you are fairing. I find that practice exams are also useful to help you identify quickly which areas you are still a bit weak.

Bonus Benefits

What’s go great about having passed this exam, is that besides being able to call yourself a certified Salesforce Admin and be taken seriously by the Salesforce Ohana, is that being certified helps your chances on either hanging on to your current job in this pandemic or acing a new one.

Joining CloudAnalysts

If you’re considering taking Salesforce certification exams, there’s a chance you already have many of the skills we’re looking for.

Sign me up for a free Trailhead account

Learn in-demand skills, earn resume-worthy credentials, and connect with a community of Trailblazers for mentorship and employment opportunities.

2. How can I get prepared?

We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.

Discover Trailhead Academy

Accelerate learning across your organization with access to Salesforce experts.

3. Can Superbadge Super Sets help me?

The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills.

5. How do I ace the exam?

Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for the Salesforce Certification down, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day!

6. Are there more resources?

Yes, of course! Bookmark the Salesforce Admin Career Development page where you can find all of the resources designed to help you grow your Salesforce Admin career.

The Trailblazer Blog

Discover expert insights to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications. Explore practical how-to guidance, authentic peer perspectives, and inspiring Trailblazer stories.

How I Passed my Salesforce Administrator Certification Exam in 27 days

The coveted & elusive Salesforce Admin Certification is f inally mine! This one badge is proof that I know my shit! Getting here was not easy and my goal is to provide you with a blueprint of how I got my Salesforce Admin Certification.

Day 12–20 Mock Tests

You will find that there are a plethora of places where admins can take mock tests. I did a combination of 3 separate places that helped me A LOT! One of them was by far the most comprehensive as far as featuring real questions asked in the admin exam.

Day 21–24 Online practice test

The last few days were dedicated entirely towards taking that one test which helped me with over 60% of the answers. Now, I want you to know that I did not just start with the platform. I’ve been a Salesforce Admin since June 2015. I did not know anything about Salesforce when I first started.

Day 25–27 Relax

3 days before my Salesforce Admin Certification, I actually quit the frantic activity of online test-taking and took some time to just relax. I was still using Salesforce in my full-time job so it’s not like I completely quit Salesforce before the exam. Giving yourself some downtime might be good for the noggin!!!


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