How to learn salesforce administration


Step-by-Step Guide for Becoming a Salesforce Admin

  1. Decide on your training system There are multiple training services available to help you become a Certified Salesforce Administrator that can work around you. …
  2. Use all available resources Like with any looming exam, it’s important to utilize the resources around you. …
  3. Take the exam!
Best ways to learn Salesforce for free in 2022
  1. Learn Salesforce with Gemma Blezard. …
  2. Subscribe to Francis Pindar’s Vlogs and Podcasts. …
  3. Get a free demo of Jan Bask training. …
  4. A free month of LinkedIn Learning. …
  5. ‘Learn AI with Salesforce’ webinars. …
  6. Salesforce official training. …
  7. Training and certification at Salesforce events.


Table of Contents

How do I become a Salesforce administrator?

Salesforce Administrator Resumes

  • Worked with Service Cloud technology and on-premise infrastructure integration for
  • Created and worked on various custom objects.
  • Created tabular, summary and matrix reports and set up report email schedules for higher management.
  • Worked on Service Cloud, focusing majorly on cases and solutions.

What are the duties of a Salesforce admin?

Sample Job Description: Nonprofit Salesforce Administrator

  • Summary of position. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database.
  • Key Duties & Responsibilities
  • Skills Required
  • Experience

How to learn Salesforce?

Salesforce is set to trial green AI tools with an Australian … The company will combine its Net Zero Cloud with AI tools supplied by the Australian Institute for Machine Learning (AIML) and Green Industries SA (GISA), the government’s green economy …

How to use Salesforce everyday?

Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.


How do I start learning Salesforce admin?

Step-by-step guide to becoming a Salesforce developer in 2020Step 1: Watch this Intro to Apex Dreamforce 2019 session!Step 2: Learn the basics of Salesforce administration!Step 3: Take my online Salesforce Developer course!Step 4: Pass the Platform Developer I certification!More items…•

Is it easy to learn Salesforce administration?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

How long it will take to learn Salesforce admin?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Can I learn Salesforce Admin for free?

Salesforce Certification Days are a selection of webinars to help you prepare for a Salesforce certification. Completely free, they cover Certified Salesforce Administrator, Advanced Administrator, Platform App Builder, and more! Sign up here.

Is Salesforce admin a good career option?

Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.

What is the fastest way to learn Salesforce?

1:129:26LEARN SALESFORCE FAST!! – YouTubeYouTubeStart of suggested clipEnd of suggested clipNow if you don’t know what trail head is it is a free online hands-on learning platform built byMoreNow if you don’t know what trail head is it is a free online hands-on learning platform built by Salesforce themselves to teach you literally. Everything you need to know about Salesforce.

Can I learn Salesforce in 2 months?

If you want to learn Salesforce from scratch, you have to spend a minimum of 10hrs/week and it takes 5 months. If you have prior experience, you can learn Salesforce in 2-3 months at the same pace.

Is the Salesforce Admin exam hard?

Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.

Is it hard to get hired at Salesforce?

As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.

How do I start studying in Salesforce?

Below are the exact processes you should follow to learn Salesforce ineffective manner:First, start focusing on learning the basics; we can say an overview of Salesforce. … Secondly, start learning and practicing java. … After you are clear with both the above-mentioned concepts, then it’s time to move ahead.

Is it worth learning Salesforce in 2021?

2021 is all about creating new opportunities and regaining the lost confidence of the year gone by. Learning Salesforce will make you well-versed with one of the most dynamic CRM platforms that have helped organizations save time and money while dealing with the complicated customer database.

How much does Salesforce Admin training cost?

Salesforce runs courses onsite or online, one of them being the Administration Essentials for New Admins (ADM201), which can run you about $4500 for the 3-day course.

What are the prerequisites to learn the Salesforce admin basics program?

This salesforce admin fundamentals program involves no prerequisites. However, professional experience with the basic concepts and functions of Sal…

What should I learn first in the Salesforce admin for beginners program?

The Salesforce admin foundations program first covers the introduction to the Sales Cloud and how to create list views, email templates, manage pri…

Is the Salesforce admin fundamentals program easy to learn?

All the concepts covered in this Salesforce admin for beginners program are explained in quite straightforward manner making it easier for learners…

Can I complete this Salesforce admin for beginners program in 90 days?

Yes, this Salesforce admin fundamentals program can be completed within 90 days.

What are my next best learning options after completing this Salesforce Basics program?

After completing this Salesforce admin for beginners training program, you can take up other courses like Salesforce Platform Developer I Certifica…

What is a Salesforce Administrator?

A Salesforce administrator handles everything Salesforce. Professionals who are Salesforce admins work closely with stakeholders to understand thei…

Why is Salesforce so popular?

Since its founding in 1999, Salesforce has become the most popular CRM platform provider in the world. This popularity is due to its robust nature…

Can beginners learn salesforce admin?

Yes, this Salesforce admin program is best-suited for beginners looking to become familiar with the platform and its applications.

How long does it take to learn salesforce admin basics?

The salesforce for beginners program is designed to be completed well within 90 days. However, the time it takes to complete will vary depending on…

What are the basics in the salesforce admin for beginners programs?

Some of the Salesforce admin basics for beginners includes: Sales and service configuration Sales and service management Implementation of automati…

What is Salesforce admin?

A Salesforce administrator handles everything Salesforce. Professionals who are Salesforce admins work closely with stakeholders to understand their requirements and customize the platform accordingly. They are well-equipped to make the platform cater to their respective company’s business needs and serve as an integral link in between business and technology.

How long does Salesforce admin take?

Yes, this Salesforce admin fundamentals program can be completed within 90 days.

What is Salesforce admin foundations?

The Salesforce admin foundations program first covers the introduction to the Sales Cloud and how to create list views, email templates, manage price books, products, activities, and so on.

Why is Salesforce so popular?

This popularity is due to its robust nature as an ecosystem that offers top data security to its users (businesses). Salesforce upgrades are backwards compatible which preserves the work you put in before a system update. It also offers an active community that encourages customers to interact with one another, ask questions, and provide feedback to the company.

Is Salesforce a good program for beginners?

Yes, this Salesforce admin program is best-suited for begin ners looking to become familiar with the platform and its applications.

What is Salesforce administrator?

What is a Salesforce Administrator? Salesforce Administrators work with stakeholders to define system requirements and customize the platform. To put it simply, they enable users to get the most out of Salesforce technology. A Salesforce Admin best understands how to make the platform work for their company’s goals.

How long does it take to become a Salesforce administrator?

We estimate that it takes around 115–125 hours of study and preparation to pass.

How much does Salesforce admin make?

Our research shows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000. It’s a career path for people who love to learn and for professionals who enjoy using the latest technology.

Why do people get Salesforce administrator certificates?

Some people who earn their Salesforce Administrator Certificate do so to supplement their current role in a company – and potentially secure a higher salary. Others use it to enrich their resume and find a new position. Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

How many customers does Salesforce have?

Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.

What happens after you pass Salesforce certification?

After you pass the test, you’re a certified Salesforce administrator, and your career opportunities have expanded. But your learning doesn’t stop there. Maintain your certification on a specific schedule to keep your knowledge, skills, and abilities current.

What are some offline resources?

Other online and offline resources include blog posts, podcasts, and virtual programming and in-person events that are updated often and spark some inspiring conversation.

Discover how to learn Salesforce and become a pro with these simple tips

Salesforce is one of the best CRM software solutions available on the market. However, with over 14 products and 3,000 third-party apps, it’s also one of the most complicated CRM suites out there.

How to learn Salesforce: Preparation

Whenever you set out to learn something complex, it’s important to have a clear goal in mind. The Salesforce environment is so vast that learning everything about it would be impractical. Thus, it is helpful to know exactly what you aim to achieve. Some common goals of learning Salesforce are:

Step 1: Create a Trailhead account

Salesforce Trailhead is the Salesforce learning environment. You can think of it as a one-stop shop for everything related to learning Salesforce. Trailhead is free, and getting started is easy.

Step 2: Complete your first module

Trailhead is organized intuitively. At its core, the system consists of courses called modules, which are organized into trails. Trails are guided learning journeys that take you through a set of curated modules about a specific topic.

Step 3: Complete a trail

Trailhead has over 280 pre-constructed trails for you to sink your teeth into. But since a single trail can take over six hours to complete, doing them all is probably not practical. Instead, you should pick the trails that match your learning goal.

Step 4: Leverage the Trailblazer community

Navigate groups, topics, and frequently asked questions in the Trailblazer community. (Image credit: Salesforce)

Step 5: Join a Trailblazer group

Groups are a way to learn collaboratively. Any Trailblazer can start a group, and they come in three forms: public, private, and unlisted. Membership to a public group is open to everyone, and they are often centered around common challenges and topics.


In this course, we’re going to learn what Salesforce is, why it’s useful and how to customise it.


I’ve been in the Salesforce industry for 6 years, ever since I became an ‘Accidental Admin’ in 2015.

Student feedback

So far I am enjoying the course, the pace is good and I have only made one mistake so far, which I was able to rewind and correct.

What does “welcome in Salesforce” mean?

Welcome in Salesforce, If you are here means you have decided to enter the amazing world of Salesforce . Its time to become #AwesomeAdmin . In this session we talk about What is Salesforce, What is CRM and Cloud Computing.

Is approval process needed for CRM?

Approval process is very simple need for any CRM tool. In this session we covered how to create approval process in Salesforce.

Is Salesforce validation rule powerful?

Salesforce Validation rule are every powerful . In this session we talk about how to create validation rule and Duplicate rule in Salesforce.

What is Salesforce administrator?

A Salesforce Administrator is the one who helps to run Salesforce smoothly or the developer who builds new custom apps to extend capabilities. While working as a Salesforce professional, you require a Salesforce certification for the sake of your benchmarking your skillset and the know-how of the real-life cloud experts.

What are the requirements to become a Salesforce administrator?

The prerequisites include: The Certified Salesforce Administrator must have the relevant years of experience in working as a Salesforce Administrator. The Administrator must have the applied skillsets on the practical know-how as well as the related concepts – as stated in the exam objectives.

What is the second credential for Salesforce?

The second credential is that of Salesforce Certified Advanced Administrator.

What is Salesforce administrator certification?

A Salesforce Admin Certification acts as a benchmark for the skills, know-how, and expertise of the individuals. Certified Salesforce Administrator can work smarter, and not just work harder. Acquire the latest skills required to maintain the Salesforce Administrator certification. A certified Administrator surely fetches a higher salary, …

What is a duplicate rule in Salesforce?

Answer: Duplicate Rules are nothing but an action taken up by Salesforce when the user is either creating duplicate records or editing the records. The Matching Rules identify the Duplicate Records.

What is a manager group in Salesforce?

Answer: A Manager Group is an option in SFDC. A Salesforce user is assigned to a public group with a User of Group Member.

How long is Salesforce training?

This is a blended, expert-led program that provides you with a learning plan for a duration of 30 days. The program provides live coaching from instructors with Salesforce certifications. It also provides you with Q & A sessions with fellow students.


What’s My Starting Point?

Trailhead! Salesforce’s free online learning platform helps you enhance your resume with the most in-demand skills to prepare you for future Salesforce career opportunities. Within Trailhead, the Trailblazer Community also helps you make great connections with Trailblazersfrom anywhere who can mentor and help gro…

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How Can I Get Prepared?

  • We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.

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Can Superbadge Super Sets Help Me?

  • The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills. A superbadge, on the other hand, takes the skills you’ve learned in a specific domain (think: process automation or app customization) and challenges you to put them to work to solve a complex, realistic business pr…

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What’s My Time Commitment?

  • “How long is this going to take?” Don’t worry, that’s everyone’s top question! The answer is that it really depends on you. You’re the best judge of your current schedule and how much time you can commit to studying. The great thing about Trailhead is that your learning really isup to you. How does studying fit into your schedule? Can you carve out a few minutes in between meetings or d…

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How Do I Ace The Exam?

  • Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for theSalesforce Certificationdown, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day! 1. Stay calm and learn to manage your expectations. Not everyo…

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You’Re Doing A Great Job — Celebrate Your Progress

  • All of these strategies have one thing in common: to help make preparing for your exam more fun! Enjoy the learning process, and remember, you’re an expert in your field. Getting Salesforce-certified is proof to yourself and your employer that you’ve worked hard to gain the knowledge and skills you need to succeed as a Salesforce Admin. So, it’s not a matter of whether or not you’ll ge…

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