How to integrate salesforce with gmail


How do I add Salesforce Inbox to GMail?

  • From Setup, in the Quick Find box, enter Integration , and then select either Outlook Integration and Sync or GmailIntegration and Sync.
  • Expand Let users access Salesforcerecords.
  • If you use Outlook, make sure that Email to Salesforceand Use Enhanced Email are enabled.

From Salesforce Setup, enter Gmail in the Quick Find box, then select Gmail Integration and Sync. Enable and expand Let users access Salesforce records from Gmail. To let reps relate emails to relevant Salesforce records, enable Enhanced Email with Gmail.


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How to integrate your Gmail with Salesforce?

  • Click and select Setup.
  • In the Quick Find box, enter Gmail , then select Gmail Integration and Sync.
  • Turn on the Gmail integration.
  • To let reps relate emails they are composing to Salesforce records, expand the Gmail integration settings and turn on Use Enhanced Email with Gmail.

How to sync Gmail and Salesforce?

Sync emails from Gmail to Salesforce

  1. Open up the Ebsta Console by clicking on the following link:
  2. Click Sign in with Salesforce and log in with your Salesforce credentials.
  3. Click Settings in the bottom left-hand corner and then select Email Sync.
  4. Click Add Gmail Mailbox . …
  5. Sign in to your Google Account with your username and password.

More items…

Does Salesforce integrate with Gmail?

Salesforce‘s Chrome plugin lets SMB’s to quickly and easily integrate with Gmail, reducing the back and forth between their email clients and CRM systems. The Google plugin also allows for Salesforce integration with G-Suite.

How do I add Salesforce inbox to Gmail?

  • Click New, name the calendar, select Active, and save the calendar.
  • Click Sharing. Add the public groups, roles, or people you want to share the calendar with.
  • In Calendar Access, specify the way you want to share the calendar. Hide Details.

How do I add Salesforce extensions to Gmail?

In the Chrome Web Store, enter Salesforce in the Search box, then select the Salesforce extension. Click Add to Chrome and confirm Add extension to add it to your Gmail account. After adding the extension to Chrome and navigating to Gmail, enter your Salesforce credentials in the new integration pane.

How do I integrate email with Salesforce?

0:052:47Salesforce email integration – YouTubeYouTubeStart of suggested clipEnd of suggested clipI can link this email to a related Salesforce. Record like a contact account opportunity or even aMoreI can link this email to a related Salesforce. Record like a contact account opportunity or even a custom object.

How do I connect Gsuite to Salesforce?

2:053:09G Suite Integrations with Salesforce – YouTubeYouTubeStart of suggested clipEnd of suggested clipFrom Gmail open up the calendar add-on. Then the customer meeting itself and you’ll see that theMoreFrom Gmail open up the calendar add-on. Then the customer meeting itself and you’ll see that the lightning for gmail extension appears.

Does Salesforce Essentials integrate with Gmail?

Gmail + Salesforce Essentials Integrations Zapier lets you send info between Gmail and Salesforce Essentials automatically—no code required.

What are the three email integration features does Salesforce have?

Email Integration Features from Sales CloudContact management.Lead management.Sales forecasting.Workflow automation.File sync and share.Data reporting and analytics.

Does Salesforce have an email client?

Salesforce Inbox is a fully integrated CRM and email management software that combines your email, calendar, and client management system to create a seamless sales experience.

Does Salesforce use Google workspace?

Today, Salesforce’s more than 40,000 employees use Google Workspace app for email, video and team chat, documents, presentations, spreadsheets, and more.

How does Google use Salesforce?

Companies will also be able to deeply integrate Salesforce with Google Analytics 360, seamlessly connecting sales, marketing, and advertising data for the very first time. We will use Google Cloud Platform for global infrastructure expansion of our core services, including Sales Cloud and Service Cloud.

Does Google workspace integrate with Salesforce?

Salesforce Connector for G Suite – Google Workspace Marketplace. Integrate your Gmail, Google Calendar and CRM in one easy step with virtually nothing to install. Now with full mobile support for the Gmail app on iOS and Android!

Does Google offer a CRM?

While Google doesn’t offer its own customer relationship management (CRM) software, many professionals need a CRM that integrates flawlessly with Google’s software because they rely on Google apps for many of their business processes.

What is a Salesforce connector?

Salesforce connector is Gainsight’s premium tool which enables Salesforce Customer Relationship Management (CRM) users to connect to Gainsight. Once Salesforce CRM is connected with Gainsight, users can sync their SFDC data with Gainsight. You can sync data from any SFDC object to Gainsight Standard or Custom objects.

Can I sync Google Calendar with Salesforce?

With Lightning Sync for Google, you can rest assured that not only your calendar events stay synced with Salesforce, but your contacts do as well. That’s because when you make an update to a contact in Gmail, it syncs to Salesforce automatically.

Is Outlook integration with Salesforce free?

The Outlook email Salesforce integration is free. This option helps track customer actions and operating on Salesforce deals exactly in Outlook.

How do I set up integration in Outlook Salesforce?

Steps to Integrate Outlook and SalesforceOpen your Salesforce Org.Click on Setup.Search Outlook in quick find box and Select Outlook Integration and Sync. … Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.Click on Edit button.More items…•

Does Salesforce integrate with Outlook?

Salesforce for Outlook, a Microsoft® Outlook® integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce.

What email server does Salesforce use?

Emails from Salesforce There are 3 options to choose from when determining how the email is sent. It can be sent using Salesforce email servers ‘Send Through Salesforce’, using gmail or office 365 accounts ‘Send through Gmail or Office 365’ or using a company SMTP mail server ‘Send Email Through Email Relay’.

G Suite Integration Guide

Increase productivity by syncing G Suite with Salesforce Essentials. Gone are the days of toggling back and forth between your email and CRM. You can automatically log your email and calendar activity into Salesforce, streamlining your team’s workflow and accelerating productivity.

Native Integrations

Thanks to our strategic partnership with Google, our two product teams have been working hard to build integrations that help you be more productive:

Third-Party Integrations

The following integration services work with Gmail and Salesforce. We haven’t vetted it, so please be careful when deploying it:

See how Salesforce can grow your business

Discover how Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.

Introduction to Salesforce

Salesforce is a well-known Customer Relationship Management (CRM) software that automates Sales and Marketing procedures. It is a Subscription-Based Pay-As-You-Go American company based out of San Francisco, California.

Introduction to Gmail

Gmail is a Google-provided free email service. It works in the same way as other email providers. You can send and receive emails, create an address book, block spam, and do other basic email operations with Gmail. Gmail also has a number of additional unique features that make it an excellent online email service.

Key Benefits of Salesforce Gmail Integration

Gmail and Google Calendar are used by your most Sales personnel. They also use Salesforce. Salespeople, according to McKinsey & Company, spend up to 28% of their time on Email and Calendars. They must deliver Salesforce data to the location where they spend so much of their time.


This detailed guide provided insights on Salesforce Gmail Integration. Due to the restrictions of the Salesforce Gmail Integration, manually syncing data is time-consuming. Users/business teams should have a Salesforce account and authorize appropriate permissions to set up Salesforce Gmail Integration for such procedures.

Gmail Integration Options in Lightning Experience

In Lightning Experience, the following options are available to log emails and use Gmail:

Gmail Integration Options in Salesforce Classic

In Salesforce Classic, you can integrate Gmail to Salesforce in the following ways:

How to Integrate Gmail with Salesforce (Use Case Example Included)

Ask any sales rep what the biggest time drain is in their workday and the answer will be the same. Surprise, it’s emails! OK, it’s not that surprising, but the actual extent of it might catch you off guard. It’s estimated that 28 percent of their day is spent between emails and Salesforce.

Business Use Case Example

Josh is emailing a group of prospective clients and wants to add everyone in the thread to Salesforce. Below, you can see that the extension picks up the addresses.

Troubleshooting and potential problems that can arise

The most common problem usually arises while logging in. Let’s suppose we have to log in to Salesforce via Sandbox. By default, the extension only allows you to log in to production. To fix this, go to the options page of the Salesforce extension by right-clicking on the Salesforce icon.

Why is it important to integrate Gmail and Google Calendar with Salesforce?

It’s important for them to bring Salesforce data to the place where they spend so much of their time. When you integrate Gmail and Google Calendar with Salesforce, you help your reps spend less time entering data and switching between applications. You also help sales teams track important email conversations relevant to Salesforce records.

Why do reps use Salesforce?

Ursa Major purchased Salesforce because it’s a powerful sales tool. Their reps use Salesforce to track information about their prospects and deals. But let’s take a closer look at what sales teams use Salesforce for. The Thing Reps Do.

How to engage with prospects?

Email is an easy and effective way to engage with prospects and get relationships going. Maintain contacts. Google Contacts in Gmail serve as your reps’ virtual Rolodex card file. Schedule meetings and appointments. Your reps rely heavily on their calendars for planning their days and scheduling important events.

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