How to delete duplicate records in salesforce


Steps to delete Duplicate Record Set from your organization

  • Log into Data Loader.
  • Click Export.
  • Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object.
  • Select Id and any other desired fields and follow the prompts to complete your export. For more information, review…
  • Review the resulting CSV file to verify the DuplicateRecordSet…

Salesforce Classic

Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that needs to be deleted. Click the Delete button.


How to identify duplicate records in Salesforce?

There is a two-step process to be configured within Salesforce to determine how to identify when records are duplicates and how the system will handle them. Set up the matching rules to identify the duplicate records.

Why is duplicate data management important in Salesforce?

These factors can have a direct impact on the business bottom line. It is essential to implement a duplication management strategy for your Salesforce instance, to avoid future problems. Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device.

How to remove duplicates in report?

Remove duplicates in report. 1 Open your report in edit mode. 2 Navigate to username field and click the down icon as shown in screenshot. 3 Click ‘Group by this Field’ link which will result into grouping based on username.

How do I find duplicates in a list of records?

In the Matching Rules section, select the object to compare the records. Then select the matching rule that identifies the duplicates (set up in step 1). Select the field mapping for each matching rule, if needed.


How can I delete duplicate records?

Remove duplicate valuesSelect the range of cells that has duplicate values you want to remove. Tip: Remove any outlines or subtotals from your data before trying to remove duplicates.Click Data > Remove Duplicates, and then Under Columns, check or uncheck the columns where you want to remove the duplicates. … Click OK.

How do I delete duplicate records in Apex Salesforce?

Steps to delete Duplicate Record Set from your organizationLog into Data Loader.Click Export.Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object.Select Id and any other desired fields and follow the prompts to complete your export.More items…

How do I stop duplicate records in Salesforce?

Block sales reps from creating duplicate leads. In the Standard Lead Duplicate Rule, select Block instead of Allow. With the Standard Lead Duplicate Rule set to block duplicates, a rep can click to view duplicates of leads but can’t save a new lead.

How do you delete duplicate records in CRM?

Go to Settings –> Data Management, and find Duplicate Detection Rules, create your detection rules:Set the field criteria that you want. … After that, you go to the Duplicate Detection Job (Settings –> Data Management) … Then, you can delete the Potential duplicate record, you can see the X ribbon.

Can we remove duplicates in Salesforce reports?

You can’t remove the duplicates in the report; the report builder doesn’t do distinct so I’d recommend Excel.

How do I find duplicate records in Salesforce?

The find duplicates search does an OR search on all the criteria boxes checked. Checking more boxes will return more results….Hitting the ‘Find Duplicates’ button on the Lead record, presents the option to check the following options:Name.Last Name.Company.Email.Domain.Phone.

What are duplicate records in Salesforce?

Duplicate record sets list the duplicates found when duplicate rules or jobs run. Reports of duplicates are generated from these sets. Maintaining clean, accurate data is one of the most important things you can do to get the most out of Salesforce.

What’s true about duplicate records in Salesforce?

What’s true about duplicate records? How can controlling duplicate records help admins? TF: flagging records that are potential duplicates can save his reps time and prevent them from missing important sales opportunities. no guessing about whether a colleague is already qualifying the same prospect.

How do you prevent duplicate records in Salesforce using validation rule?

The most common way to prevent record creation or updates in Salesforce is through a validation rule. But can a validation rule prevent duplicates? The short answer: no. A standard validation rule can only use specific record data, so it can’t find potential duplicate records.

How do I find duplicates in Dynamics 365?

Step 1: In Dynamics 365, go to ‘Settings’ followed by ‘Data Management’ then select ‘Duplicate Detection Jobs’ and click on ‘New’ in the top left corner. This will bring up the Duplicate Detection Wizard which will help you to create the job needed for checking duplicate records. From here, select ‘Next’.

How do I remove duplicate leads in Zoho CRM?

Simply go to the Leads module, click on the More icon and select De-duplicate.

Prevent your users from entering duplicate records

Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device. Duplicate management rules in Salesforce help identify potential duplicates records across accounts (business & person), contacts, leads & custom object records.

Identify if there are duplicate records within your org

Now rules have been set up to prevent duplicates from being created; you want to clean up any potential double-ups you already had in the system. We recommend using an app from the Salesforce AppExchange as a quick and easy way to understand the duplicate records within your system.

Clean up any duplicate records

The apps mentioned above all have the functionality to merge and delete duplicate records. There is also the ability to merge records natively within Salesforce.

Speak to the experts

If you find that large volumes of your records are duplicates or finding that the quality of your data is lacking, you should look to engage a data specialist. We recommend reaching out to Database Consultants Australia (DCA) to discuss the state of your data and how you can improve it further.

How to Find Duplicates in Salesforce

Salesforce has the capability to effectively manage duplicates by simply adjusting the standard duplicate settings or by creating custom rules.

How to Remove Duplicates in Salesforce Lightning Experience

Once you have your duplication-catching rules in place, go through and do a quick check of your permissions. To merge duplicate contacts in Lightning Experience, you need permissions to “delete contacts.” If you want to merge Customer Portal enabled contacts, you need permissions to delete contact records and edit Self-Service Users.

How to Remove Duplicates in Salesforce Classic

In Salesforce Classic, you can remove duplicates by merging contacts. Check your permissions before getting started. To merge contacts, ensure you have permission to delete contact records. If you plan to merge Customer Portal enabled contacts, you’ll need to be able to delete contact records and edit Self-Service Users.

Sample Use Case

My use case was using Field Service. A Service Resource can log their Time Sheets against multiple Work Orders throughout the day, and their time needs to be associated with each specific Work Order as well as the Time Sheet for that day.

Solution Breakdown

As mentioned above – we need to create a custom object to temporarily store the records. We’ll create the records as part of the loop and delete them when we are done, but we’ll need something to pick from that isn’t the duplicate value.


What you do with the single selected record is up to you and fits your use case. Through a series of steps, I pre-populated the timesheet edit screen and also deleted the outdated TSEs so when the new TSEs are created, we don’t double count time.


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