how to deactivate the salesforce userlicense
- Open “Developer Console”
- Click on the “Query Editor” tab at the bottom.
- Copy the above query, paste it into the query box in the Developer Console and click “Execute”.
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What happens if you don’t deactivate a Salesforce user?
Typically this happens when someone exits the company or no longer needs a license. On the surface this may sound easy to do but when you don’t perform best practices to deactivate a Salesforce user then the consequences can effect your Salesforce org. 1. Freeze the User
Why can’t I create a new user with Salesforce license?
Under ‘salesforce’ user license there are mutilple profiles. The reason you can’t create a new user with Salesforce license is because there must be 2 users with Salesforce license. Two users with Salesforce license can have different profiles other than System Admin.
How long does it take to change Salesforce license to another?
I had two users with the salesforce license but one was not system admin. I changed the other one to another license. If you have this problem and fix it it will take 5-10 for the change to be completely done. I tried the challenge immediately and it failed.
What happens to the license when a user is deactivated?
The license assignments remain when a user is deactivated. However, you can write a trigger or Process Builder (via a flow) to remove those assigned licenses when a user is deactivated. This is how we keep our license count for paid licenses to just active users.
Does deactivating a Salesforce user free up a license?
User de-activation does not release a license to be reused if the org had more active users than it has license for. Normally, when a user record is deactivated, the license that was in use can be re-used for another user of the same type. In some cases, however, user deactivation does not release a license to re-use.
How do I deactivate Salesforce?
0:050:42How to Deactivate a User in Salesforce Lightning #DF17YouTubeStart of suggested clipEnd of suggested clipClick on settings icon. Click on setup click on users select users on this page you can create viewMoreClick on settings icon. Click on setup click on users select users on this page you can create view and manage users click Edit next to the name of the user you want to deactivate.
Why can’t I deactivate a Salesforce user?
You can’t deactivate a user that’s assigned as the sole recipient of a workflow email alert. You can’t deactivate a user that’s selected as a Customer Portal Administrator . Deactivated users lose access to any records that were manually shared directly with them, or implicitly shared with them as team members.
What happens when you deactivate a Salesforce user?
Deactivation removes the user’s login access, but it preserves all historical activity and records, making it easy to transfer ownership to other users. For situations where changing ownership to other uses must be done before deactivation, freezing the user prevents login to the org and access to the user’s accounts.
How do I deactivate a Salesforce administrator?
Deactivate the Legacy Administrator UserSetup > Type “user” in the search box. The Users are located at Setup > Users > Users.Click on User and edit the old System Administrator and deactivate the user.
Can we change user license in Salesforce?
Go to: Your Name > Setup > Admin > Manage Users > User > Select the User Record > Click Edit > Change User license.
What is the difference between freeze and deactivate in Salesforce?
“Freezing” only stops the user from being able to login. When you “deactivate,” it frees up that salesforce license to be given to another user.
Can we delete Salesforce user?
You cannot delete users from Salesforce. You can remove their license or deactivate them to remove access to the system, but because they may still own records, they cannot be deleted.
What are the two reasons a user Cannot be deactivated?
What are two reasons a user cannot be deactivated? The user is the recipient of workflow email alerts. The user is a customer community administrator. A user license determines the baseline of features that the user can access.
What is inactive user in Salesforce?
Inactive users can be listed in Created By fields even when they’re no longer active in an organization. Some system operations create records and toggle preferences, acting as an arbitrary administrator user to complete the task. This user can be active or inactive.
What is Salesforce admin?
One of your responsibilities as a Salesforce Admin is to manage all the Salesforce users and the access they have to your Salesforce org. This includes the process of deactivating a user from Salesforce so they no longer have access. Typically this happens when someone exits the company or no longer needs a license.
What to do when someone leaves Salesforce?
Free ze the User. When someone leaves your organization there is always clean up work that needs to be done. Therefore, the first thing you want to do is freeze that user. Freezing a user locks that specific user out of Salesforce, but keeps their license active while you clean things up.
Why don’t you want to deactivate a user?
You don’t want deactivated users tied to accounts, contacts, leads or opportunities because that means nobody is paying attention to them. Therefore, you need to transfer the ownership of those records to someone else within your organization. You can learn more about transferring records on the Salesforce help page.
Can you rename a user in Salesforce?
You might think it is harmless to rename a user to someone else but then you lose all the historical data tied to that user. When you rename a user in Salesforce then all that data will now be tied to the person you renamed them too.
Can you deactivate a user on a frozen account?
The benefit is deactivating users is that they aren’t using a license, but you get to have all their historical data. So while a user is frozen and once you have cleaned up everything assigned to them, then you should deactivate that user.
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Can you write a trigger to remove a license?
The license assignments remain when a user is deactivated. However, you can write a trigger or Process Builder (via a flow) to remove those assigned licenses when a user is deactivated. This is how we keep our license count for paid licenses to just active users.
