How to create an adoption dashboard in salesforce


How do I create a new dashboard in Salesforce?

So to start off you need to navigate to the reports tab and hit “New Dashboard” directly next to “New Report”. If you don’t have this button here you probably don’t have the correct permissions, best thing to do is get in contact with your System Administrator. 2. You will then see the layout design manager for your dashboard.

Are dashboards in Lightning adoption a good idea?

There’s even a Dashboard on the AppExchange for Lightning Adoption so that you can create a Wall of Fame and a Wall of Shame. However, Marc cautions: “Be careful when you share that stuff publicly because it depends on the behavior that you want to incentivize.” Dashboards in Lightning are sexy, and not just because they look nice.

What is the best way to organize my Salesforce reports?

This is a list of all your reports in Salesforce. As a slight tip if you are building a big dashboard it is best to create a new folder so everything is contained. Once you have found your selected report you can simply drag and drop it onto the component and you’re done!

What do users want in a salesforce app?

Users love Reports & Dashboards that work for them. Most employees are driven by performance metrics specific to their role, and giving them the tools to understand their own progress, work items, and successes can help make your Salesforce app indispensable.


What is Salesforce adoption dashboard?

The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.

How do I install Salesforce adoption dashboard?

0:193:53Install AppExchange Packages (Also Like Superhero) – YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd we are going to search it into the search app exchange bar so here is the package salesforceMoreAnd we are going to search it into the search app exchange bar so here is the package salesforce adoption dashboard package we are going to click on it. And we are going to click on get it.

How do I create a dashboard in Salesforce?

Create a DashboardClick the Dashboards tab.Click New Dashboard.Name your dashboard All Opportunities . Leave all other fields as is and click Create.Click + Component.For Report, select Opportunities by Stage. Click Select. … For Display As, select Vertical Bar Chart and click Add.Click Save.Click Done.More items…

How does Salesforce measure user adoption?

Today we’re going to talk about measuring Salesforce user adoption….Create Your User Adoption DashboardNumber of Active Users.Users Not Logged in (Last 7 Days)User Logins in the Last 7 Days.Users by Last Login Date.

How do I drive a Salesforce adoption?

Show leadership buy-in. … Understand and learn from your end-users. … Create a long-term Salesforce adoption strategy. … Establish training priorities. … Pre-plan your Salesforce adoption training. … Answer WIIFM and WDIMTM Questions. … Start with a Salesforce pilot run. … Encourage interaction with the Trailblazer Community.More items…•

How do I drive a user adoption in Salesforce?

6 Keys to Drive User Adoption. Want ways to maximize your Salesforce investment? … Identify your stakeholders. … Assess impact. … Communicate, communicate, communicate! … Provide the training and tools needed for success. … Use myTrailhead for ongoing learning and skilling up. … Encourage feedback and build a support process.

What are the different types of dashboards in Salesforce?

Dashboards in Salesforce are a graphical representation of Reports. It shows data from source reports as visual components….These are further divided into 6 types:Line Chart.Vertical Bar Chart.Horizontal Bar Chart.Donut.Pie.Funnel.

How do I create a dynamic dashboard in Salesforce?

To create or edit a Salesforce Dynamic Dashboard, navigate to the Dashboards tab, click New Dashboard to create or click on an existing dashboard to edit. First, when building a new dashboard, name it, add a description if you’d like, and select the right folder for proper organization.

How do you build a dashboard?

Now we will focus on 10 essential tips and best practices to follow when creating dashboards, starting with defining your audience.Define Your Dashboard Audience And Objective. … Make Sure Your Data Is Clean And Correct. … Select The Right Chart Type For Your Data. … Build a Balanced Perspective. … Use Predefined Templates.More items…•

How do I monitor user adoption?

The formula for calculating adoption rate is: Adoption rate = number of new users / total number of users. For example, if you have a total of 1,000 users, of which 250 are new, then your adoption rate is 25% (250/1,000). The adoption rate should always be calculated for a specific time period.

How do I track a customer adoption?

User and Product Adoption MetricsFormula: (New Engaged Users / Total Signups) * 100.Formula: (Number of New Users of a Feature / Total Number of Users) * 100.Formula: (Daily/Monthly Active Users / Total Number of Users) * 100.Formula: Customer Value * Average Customer Lifespan.

What’s the difference between adoption and usage?

Software usage is the basic assessment of how a user interacts with the software. If software usage is how frequently or for what purposes the software is used, software adoption is how fully utilized the software is.

What is Salesforce Adoption?

Salesforce adoption measures the extent to which users have incorporated Salesforce into their day-to-day tasks. User adoption indicates how well the Salesforce Admin (and development teams) have configured and customized Salesforce to fit the organization’s unique needs.

Why is Salesforce Adoption Important?

The introduction painted a picture of failed Salesforce ROI. Aside from avoiding poor user adoption, why should your company focus on improving its adoption rate?

How is Salesforce Adoption Calculated?

Salesforce adoption can be measured using Salesforce dashboards. You have the choice to use the pre-built dashboards from the AppExchange package (and customize to your needs), or create your own .

Why does Salesforce Adoption Fail?

New implementations of Salesforce are especially vulnerable to poor user adoption – that is, when an organization first rolls Salesforce out to its users.

How do I Improve Adoption in Salesforce? Salesforce Adoption Strategies

Salesforce adoption strategies are the steps you take to promote user adoption. This would include steps when designing solutions, user onboarding tactics, the tracking in place, and coming full circle, to optimization.

Salesforce Adoption for Sales Teams

Out of all teams in an organization, sales teams come up time and time again in the adoption conversation. Why?


Never forget how important Salesforce user adoption is. You should keep the “three inseparable principles” to hand throughout your Salesforce career.

Collect Your User Adoption Requirements

First, we need to figure out those requirements. To do this, we need to ask ourselves some questions.

Create Your User Adoption Dashboard

Using this information, we can build our reports and dashboard. Let’s start by setting up a Report Folder and a Dashboard Folder.


If you’re working on a new org, you may want to subscribe to this dashboard daily or weekly, and provide additional training for users or teams that are struggling. There are so many options when it comes to user adoption, so I prefer to make my own dashboard for this, rather than using an installed package.


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