How to configure salesforce for outlook

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Steps to Integrate Outlook and Salesforce

  1. Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button.
  2. Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
  3. Now Switch to Salesforce Classic. Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook.
  4. After complete installation Salesforce for Outlook in your computer Open Microsoft Outlook in your computer.

How to integrate Salesforce with Outlook?

Steps to Set up Salesforce Outlook Integration

  1. Selecting Outlook in Salesforce. Go to your Salesforce and log in. …
  2. Configuring Outlook. Step A: Now, in the Fast Find Box, type Outlook again and select Outlook Configuration. …
  3. Configuring Salesforce. Switch to Salesforce Classic now. …
  4. Salesforce Outlook Integration. …

How to connect Salesforce with Outlook?

Importance of integrating Salesforce with Outlook

  • It will help to save time of Sales reps in entering data and switching between the two applications
  • Help to eliminate efforts on redundant data entry into two applications
  • Help Sales teams in tracking email conversations relevant to Salesforce records
  • Help to design meaningful email templates for prospects and customers

More items…

How to install Salesforce for Outlook?

Install Salesforce for Outlook (SFO) Before you start your installation, complete the following actions: Make sure Outlook Exchange Cache Mode is enabled. If this feature is not already enabled, make sure SFO is not running, enable the feature, and then wait until the mailbox data is fully downloaded and that Outlook shows that all folders are …

Does Salesforce integrate with Outlook?

Salesforce for Outlook. The integration with Outlook is not only about emails. You can synchronize Salesforce CRM with your Microsoft Outlook to: Automatically sync Contacts, Events, and Tasks between Salesforce and Outlook. Manually add Outlook emails to Contact, Accounts (Organizations), Opportunities (Donations), and Lead object.

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How do I set up Outlook for Salesforce?

Enable the Salesforce Side PanelFrom Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.If you’re modifying an existing Outlook configuration, click Edit next to the one that you want to modify. … Select Side Panel .Save your changes.


Can you integrate Salesforce with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.


How do I connect my Salesforce Inbox to Outlook?

From Setup, in the Quick Find box, enter Integration , and then select either Outlook Integration and Sync or Gmail Integration and Sync.Expand Let users access Salesforce records.If you use Outlook, make sure that Email to Salesforce and Use Enhanced Email are enabled.More items…


Which step is required when configuring the new Salesforce for Outlook?

From Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations. Click New Outlook Configuration. Enter a name and description of the configuration. Select Active to activate the configuration.


How does Salesforce work with Outlook?

Salesforce for Outlook, an application that you install, automatically syncs contacts, events, and tasks between Outlook and Salesforce. And most importantly, you can see Salesforce contacts and leads related to your Outlook emails.


Is Salesforce Outlook integration free?

The Outlook email Salesforce integration is free. This option helps track customer actions and operating on Salesforce deals exactly in Outlook.


How do I add Salesforce to Outlook 365?

Installing the Salesforce Outlook Add-in (Mac)Find Salesforce in the add-in in the list and check the box in the Turn On column.Wait about 15 to 20 seconds and then open Microsoft Outlook.The Salesforce add-in should appear on your Outlook ribbon.


Why is Salesforce for Outlook not working?

Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.


How do I automatically log into Outlook from Salesforce?

To log attachments automatically when using Log Email on Send, make sure that the Always save email attachments setting is selected in your My Email to Salesforce settings. If this option isn’t selected, attachments in emails sent using Log Email on Send aren’t automatically included with the logged email.


How do I get the Salesforce plugin for Outlook?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.


What is the difference between Salesforce for Outlook and Outlook integration?

The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.


How do I connect my email to Salesforce?

Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . … Under Email Associations, select options as needed.More items…


How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.


How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.


What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.


How to change folder in Salesforce?

If you want to connect to other URL Click Change URL. Enter your Salesforce username and password. Click Allow. Click Next, If you want to change folder click Change Folder. Click Next, and then select your sync method.


Does Salesforce integrate with Outlook?

Microsoft Outlook integration with salesforce application that you install, Syncs contacts, events, and tasks, attachments between Outlook and Salesforce and view Salesforce records related to the contacts and leads in your emails and events in Outlook.

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