How to ask question in salesforce community


1 The ask a question button simply opened a modal which allowd users to post FeedItem QuestionPosts to the community. If you want a button that redirects to X page with a label “Ask a Question” you will have to create your component (which is very straightforward and can easily be achieved)

Ask Button
  1. Select the Ask Button component on the page you’re configuring.
  2. In the property editor, configure properties for the component: Property. Details. Button Label. Enter the text to show on the Ask button. The default is Ask a Question . Allow members to add topics.


How do I add a chatter question to a Salesforce form?

In the Chatter publisher, click the Question tab, then click . Upload a file from your computer (1). Select a file from files that are already uploaded to Salesforce. Choose a category (2), such as Owned by Me, and select a file from the results on the right.

What are the most useful features of Salesforce Chatter?

Probably the most useful feature of Chatter is the publisher. Use it to add content to any kind of Chatter feed. The types of things you can do in the Chatter publisher depend on how your Salesforce administrator configured Chatter.

How do I post a question?

Posting a question is a great way to make a direct appeal to the group of people most likely to have the right answer. The question publisher boosts the visibility of your question by giving it a distinct, bold format. You can post just the question, or you can add details to it. Only your question is bold. You can format details however you like.

How to find the API name of a field in Salesforce?

For standard objects like Case, Account, Contact, Opportunity, Opportunity Products, etc, you can view the API names of the fields by logging into Salesforce and going to Setup->Customize->Case|Account|Contact|Opportunity…->Fields and looking for the proper field.


How is the best answer selected for a question in the Trailblazer community?

The best answer is chosen for a question in Trailblazer Community based on the upvotes. When someone upvotes your answer, you get more points. The more points you have, the more likely your answer is to be chosen as the best one.

What is a salesforce community?

What are Salesforce Communities? Salesforce is a San Francisco based company that provides customer-relation management (CRM) software solutions. Above all, Salesforce communities are brand spaces that work to facilitate collaboration and connection for employees, business partners, and customers.

What can you do with Salesforce communities?

Salesforce customer communities are essentially support and self-service portals that allow customers to:Ask questions of customers and staff.Participate in discussions with other customers.Review other questions and discussions.Review published documentation.Find answers to questions through articles.Review FAQs.

What are the types of community in Salesforce?

There are two types of communities in Salesforce which are as following: Internal Community – The Internal community is used for the members who are directly part of the organization i.e. Employees. External Community- External Community is created for the users who are not directly part of the organization.

What are Salesforce partner communities?

The Salesforce Partner Community is a portal built and maintained specifically for Salesforce partners. It’s where these partners manage their business, learn best practices, get support, and engage with Salesforce employees in a secure environment.

What is the difference between partner community and customer community in Salesforce?

Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.

What is a Salesforce community license?

A community license works like a standard Salesforce internal license: external users with a member-based license (that is, a license that is assigned to a specific user) are able to access a community as many times as they want. However, external users do not have access to the internal org.

What is a customer community?

A customer community is defined as places or platforms for customers, experts, partners, and others to discuss a product, marketplace, post reviews, brainstorm new product ideas and engage with one another about a company’s products/services/brands.

Search, and research

Have you thoroughly searched for an answer before asking your question? Sharing your research helps everyone. Tell us what you found and why it didn’t meet your needs.

Be on-topic

Our community is defined by a specific set of topics that you can view in the help center; please stick to those topics and avoid asking for opinions or open-ended discussion. If your question is about the site itself, ask on our meta-discussion site. If you’re looking for a different topic, it might be covered on another Stack Exchange site.

Be specific

If you ask a vague question, you’ll get a vague answer. But if you give us details and context, we can provide a useful answer.

Make it relevant to others

We like to help as many people at a time as we can. Make it clear how your question is relevant to more people than just you, and more of us will be interested in your question and willing to look into it.

Keep an open mind

The answer to your question may not always be the one you wanted, but that doesn’t mean it is wrong. A conclusive answer isn’t always possible. When in doubt, ask people to cite their sources, or to explain how/where they learned something.


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