Table of Contents
What are some common problems in Salesforce?
So let’s take Gene’s advice and work some common Salesforce problems. 1. Low Adoption Alan Weiss said “You can teach skills, but you coach behaviors” on The WorkTalk Show (iTunes link). This sentence is important to remember because low adoption is often the result of poor skills and bad behaviors. Only part of which can you tackle.
Why is @sfdx force for Org create getting failed?
sfdx force:org:create getting failed with an error – Socket timeout occurred while listening for results. This issue can happen for any user of scratch orgs. When using an email template with Case Thread ID merge field ( {!Case.Thread_Id}) to send outbound email from a case, the thread id is stripped.
What causes ant deployment errors in Salesforce?
Certain global value set names are restricted and will cause ant deployment errors. Collision Detection is triggered when editing unread Leads from LEX and Salesforce1
Is Your Customer Service team frustrated with Salesforce?
Thats right- contracts, then customer service. Doing it the other way around causes a gap in the data, a gap in the process, and your customer service team frustrated. Maybe the directive is just to ‘get everyone on salesforce’.
What are the steps for fixing defects?
Various Stages of Defect Management ProcessDefect Prevention.Deliverable Baseline.Defect Discovery.Defect Resolution.Process Improvement.Management Reporting.
What is defect in Salesforce?
A mismatch in the application and its specification is a defect. A human being can make an error (mistake), which produces a defect (fault, defect) in the code, in software or a system, or in a document.
What are the three ways we deal with defects?
Three generic ways to deal with defects include: Defect Prevention. Defect Detection and removal. Defect Containment.
How do you handle defects in testing?
The defect resolution process begins with the test manager assigning defects to developers, who then schedule the defect to be resolved according to priority. Defects are then fixed, and developers deliver a resolution report to the test manager. This method makes it simple to correct and track issues.
What are the stages of defect lifecycle?
Defect Life Cycle States: Active – The Defect is being addressed by the developer and investigation is under progress. At this stage there are two possible outcomes; viz – Deferred or Rejected. Test – The Defect is fixed and ready for testing. Verified – The Defect that is retested and the test has been verified by QA.
What is difference between bug and defect?
A Bug is the result of a coding Error and A Defect is a deviation from the Requirements. A defect does not necessarily mean there is a bug in the code, it could be a function that was not implemented but defined in the requirements of the software.
What is defect management tool?
A defect tracking tool, or a bug tracking system, is a software application where development teams can report and track bugs that occur in software development projects.
What are defect prevention methods?
The five general activities of defect prevention are:Software Requirements Analysis. Division of Defects Introduced into Software by Phase. … Reviews: Self-Review and Peer Review. … Defect Logging and Documentation. … Root Cause Analysis and Preventive Measures Determination. … Embedding Procedures into Software Development Process.
How can you reduce UAT defects?
1)Change the Groupthink Regarding Defects. …2)Thoroughly Analyze Software Requirements. …3)Practice Frequent Code Refactoring. …4)Perform Aggressive Regression Testing. …5)Execute Defect Analysis. …6)Consider Continuous Changes. …7)Integrate Error Monitoring Software.More items…•
What is defect workflow?
Defect Workflow and States. We generally use JIRA or Devops Azure to manage defect reports through the defect lifecycle. A defect report typically progresses through a workflow and moves through a sequence of states as it continues through the defect lifecycle.
What is the defect reporting process?
Defect Reporting in software testing is a process in which test managers prepare and send the defect report to the management team for feedback on defect management process and defects’ status. Then the management team checks the defect report and sends feedback or provides further support if needed.
How do you manage defects in agile?
Don’t bother adding a task. Simply fix it as part of the ongoing work. If the defect is more difficult to fix, such that it might slow the team’s progress toward the Sprint Goal, then create a task within the relevant story so that the team can make visible its effect on the team’s progress.
Salesforce can’t switch to lightning
Depending on your user profiles, you may get different permissions for Salesforce lightning. Here are a couple of things you could check if you can’t perform the trick:
Salesforce can’t add chart to report
This is another common issue faced by sales managers / sales directors, who work a lot with reporting. If you can’t add charts to your report, here’s how to fix that in Salesforce.
Salesforce can’t upload file
According to Salesforce, files are essentially structured as Content, which has no way to set the Content Version’s universal value. So when you can’t upload files to Salesforce, most likely it’s because the universal field value is required. Here’s how to quickly fix this in Salesforce and get your job done.
1. Low Adoption
Alan Weiss said “You can teach skills, but you coach behaviors” on The WorkTalk Show (iTunes link). This sentence is important to remember because low adoption is often the result of poor skills and bad behaviors. Only part of which can you tackle. No matter how much you teach the skill logging calls, etc.
2. Starting Governance
Governance for small companies or single department implementations. But governance- despite it’s ‘big brother’ feel is really a good thing for Admins. It helps us display our skills- what we have implemented, and show new features that are coming in a release. Governance is much like mission control in Apollo 13.
3. Lack of vision
Salesforce can be a tool that originally starts in one department- like sales or customer service and when they start out-performing other departments it won’t take long before you have several decision-makers at your door. Believe me when I tell you I have been in organizations that were all over the place in terms of Salesforce useage.
4. Field Hoarding
Kevin O’Hara wrote about this previously, but it will always continue to be an issue. The preverbial ’10 checkboxes’ issue is usually caused by an inexperienced Admin or user creating fields based on a spreadsheet or lack of knowledge about how the data will be reported.
5. Managing Change
This one is a biggie for me. And for the first few years of being a ButtonClick Admin I was guilty of just making changes. So here is my advice for you – DON’T. First, not every request is ‘on-fire’ or an emergency. Here is my suggestion to work this problem.
5 Salesforce Testing Challenges
Just because you can configure a solution in Salesforce that works for you doesn’t mean it will work across all setups and integration. That’s a common problem we see when people work with a no-code or low-code solution. It’s also why we need testing. However, when it comes time to implement this testing, you’re going to run into challenges.
Low-Code, Scalable AI as a Salesforce Testing Solution
The solution to Salesforce testing challenges lies in making testing itself more accessible to everyone. You want to avoid time-consuming manual tests. That way, you can keep up with changes and handle situations where multiple processes or elements require review.
Copado Robotic Testing helps you overcome Salesforce testing challenges with an AI-driven, low code solution. Request a demo to learn more about our end-to-end Salesforce testing solution
“Copado is the leading DevOps platform enabling the world’s largest digital transformations on Salesforce. Copado accelerates Salesforce deployments, simplifies the release process, increases developer productivity and maximizes return on cloud investments.
What are Salesforce Releases?
In case you’re just finding our resources for the first time (welcome!), let’s start with a quick overview of what a release is.
How can I get ready for the next release?
In order to stay on top of upcoming changes, you can follow this general timeline:
How do I get hands-on with new features?
The best way to learn how to use new features? Roll up your sleeves and get hands-on. To start testing, building, and getting curious with new features, you can use:
What resources do I need to prepare for the next release?
Get ready for the next Salesforce Release with the new Release Resources page, your one-stop shop for all the resources you need to help prepare your org and users.
