How much is salesforce survey plan


The pricing is simple, $12 per user per month with unlimited surveys and unlimited responses. But the minimum contract is an annual contract for 20 users, $2,880 per year.Aug 12, 2020


Table of Contents

How much does Salesforce cost per month?

Salesforce Pardot offers four marketing automation plans. Costs start at $1,250 per month for 10,000 contacts, but there’s a lot to know.

How do I create a survey in Salesforce?

Prepare for Your First Survey

  • Learning Objectives. Determine whether you can create a survey. …
  • Survey Says… You Can’t Read Minds. …
  • Check Requirements to Create and Send Surveys. Maria’s first step is to make sure that Erin is eligible to create surveys using Salesforce. …
  • Enable Surveys. Maria must set up Ursa Major’s org to use surveys. …
  • Select Profile. …
  • Thanks for Sharing. …
  • Resources. …

What is the pricing for Salesforce?

Salesforce pricing can vary dramatically depending on what you need it for. Plans can cost from $25 per user per month for standard plans for sales and customer service, to over $15,000 per month …

How much does a Salesforce license cost?

The average cost of Salesforce varies depending on your needs. The price ranges from $25 per user per month to over $300 per user per month, so you could spend anywhere between there. What is the cheapest Salesforce license?


Is Salesforce survey free?

Each Salesforce org receives up to 300 survey responses for free. After the first 300, you can purchase an add-on response pack based on the number of responses you receive.

Does Salesforce have a survey tool?

Salesforce provides three types of survey licenses: Survey Response Pack, Salesforce Feedback Management – Starter, and Salesforce Feedback Management – Growth. The capabilities that you can use in your survey depend on the licenses that you have.

How much does a Salesforce license cost?

Salesforce CRM PricingEssentialsProfessionalStarting Price (per user per month, billed annually)$25$75Max Users10UnlimitedLead Management✔✔Opportunity Management✔✔9 more rows•Feb 2, 2022

Does Salesforce have a free plan?

No, Salesforce does not offer a free plan. The cheapest basic plan is the Sales or Service cloud, either one of which starts at $25/user/month.

How do I enable surveys in Salesforce?

Enable SurveysFrom Setup, in the Quick Find box, enter Survey , then select Survey, and then click Survey Settings.Enable Surveys. … To create surveys that are accessible to people who don’t have Salesforce accounts in your company, select a community.More items…

How do I Create a survey question in Salesforce?

Create a SurveyFrom the App Launcher, find and select Surveys.Click New.Enter a name for the survey.To use the survey as a template, select Create survey as a template. … Edit the survey’s Welcome page. … To add a question page, in the sidebar, click Add Page.To add a question to the page, click Add Question.More items…

Who is Salesforce biggest competitor?

The list of top Salesforce competitors include:Microsoft Dynamics 365 for Sales. … Sugar Sell. … Insightly. … HubSpot Sales. … Pipedrive. … Oracle CX Sales. … Pipeliner. … SAP Sales Cloud.More items…•

How much does Salesforce cost for a small business?

$25 per userSalesforce proposes a basic license for small businesses for $25 per user and an unlimited version with all features for large enterprises for $300 per user.

Is Salesforce worth the money?

To conclude, Salesforce is a great option for businesses that are preparing for or expecting fast growth. Without the right CRM, growth can be a difficult change to navigate. However, Salesforce makes it not only but possible, but straightforward and enjoyable too.

How long is Salesforce free trial?

Taking control of customer relationships starts with a 14-day free trial.

Do small businesses use Salesforce?

Salesforce has more than 150,000 customers, many of which are small businesses. Once a small business itself, Salesforce got off the ground by serving small business needs. Today, some of the biggest companies in the world rely on Salesforce but still, many of its customers are startups and small businesses.

Is Salesforce free for students?

Start Transforming the Student Journey Now Scroll down to learn more about our products, and get started now with Salesforce and the Education Data Architecture (EDA) for free.

Can you pay for Salesforce monthly?

Despite Salesforce prices being broken down on a monthly basis, paying month-to-month is not an option. Each available plan is billed annually, so…

Can you use Salesforce for free?

Unfortunately, Salesforce does not offer a free plan. However, if you’re wary about purchasing the software for a full year without having a chance…

How much does Salesforce cost on average?

The average cost of Salesforce varies depending on your needs. The price ranges from $25 per user per month to over $300 per user per month, so you…

What is the cheapest Salesforce license?

The cheapest Salesforce licenses are the Sales Cloud and the Service Cloud, which individually cost $25 per user per month.

Is Salesforce expensive?

Compared to other top CRM providers, Salesforce isn’t expensive, but it isn’t super cheap, either. With a price range of $25 per user per month to…

Is Salesforce the best CRM?

Salesforce is considered one of, if not the best CRM software choices on the market today. Between the robust customer support options, the vast ca…

Extend your capabilities with add-ons

Analyze responses and trends, track NPS and CSAT, and monitor engagement.

Support and Success Plans

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

How much does Salesforce cost?

Salesforce can cost from $25 per user per month, to over $300 — their monthly fee will vary depending on the needs and scale of each business. The difference between these two figures is startling – the smartest move you can make is to get a direct price quote for how much Salesforce (or rival suites) will cost for your business.

What is Salesforce Cloud?

The Sales Cloud is the most basic Salesforce software: The main features will allow every employee in a company to easily manage their accounts, contacts, leads, and opportunities, all from a single interface. AI-powered tools and customizable templates can further streamline and automate daily chores, cutting down on costs and helping agents focus on what matters.

What is marketing cloud?

Marketing Cloud comes in four tiers — Email, Mobile, and Web Marketing; Social Media Marketing; Advertising; and B2B Marketing Automation — each of which is available at a set per-month price. In contrast, Commerce Cloud comes in just two versions — Salesforce B2C Commerce and Salesforce B2B Commerce.

What is Salesforce Essentials?

For pricing, Salesforce offers a variety of pricing levels. Essentials is for teams of five or less, and applies only to the Sales and Service clouds. As you go up in pricing tiers, Salesforce becomes more customizable and adds higher levels of support.

How long is Salesforce free trial?

Salesforce does offer a free trial of 30 days, so you can decide whether or not it’s the right CRM software for you and your business.

What is the best cloud for online buying?

Finally, the Commerce Cloud helps businesses build better online buying experiences for their target audience: If it’s a consumer-facing business, the B2C Commerce solution is the best option, and if it sells directly to other businesses, the B2B Commerce cloud is the best tier.

Does Zoho have free CRM?

A few big names in CRM – Apptivo, HubSpot, and Zoho – do offer free plans, although all of them come with one big caveat: a limited feature set. Apptivo’s free plan only supports a maximum of three users, for instance, compared to Salesforce’s minimum of five.

Automate feedback across various journeys

Create Lifecycle Maps to account for different types of employee, customer, or partner journeys. Customize each journey by identifying the key stages of interaction where feedback is most valuable and align specific surveys to those moments of interaction.

Instant feedback ensures accurate results

With Salesforce Feedback Management, customers don’t have to leave the chat window to provide feedback. Post-Chat Surveys reduce the need for the survey taker to recall information, ensuring that you’re gathering accurate feedback.

Gain deeper insights with rich analytics powered by Tableau CRM

Take a deep dive into responses by comparing questions within a single survey and across surveys. Analyze how different parts of your business are performing based on trending topics. See trends across your predefined journeys and stages in Customer Lifecycle Maps. Know when to edit and update surveys based on response and engagement rates.

Design flexible, meaningful surveys right in Salesforce

Create surveys that look and feel like your brand right in Salesforce. Various question types help you get the information you need, including powerful metrics like CSAT and NPS.

Send surveys at the optimal points of interaction

Automate survey sends based on customer, employee, or partner interactions. Embed surveys across all your business functions such as service, sales, and marketing. Create one-click response surveys that can be embedded directly in emails.

Enrich the view of the customer

Personalize survey journeys with advanced logic to drill down into specific topics. Leverage branching logic to only ask questions that are applicable to the survey taker.

Analyze survey data in context

Real-time results populate directly in Salesforce for quick and easy analysis. Leverage feedback insights in reports and dashboards to understand feedback data in context of everything else you know about your customers, employees, and partners.

Get expert guidance, data, and solutions to help your business reopen safely.


Connect teams, close more deals, and streamline your entire sales process.


Tackle your industry’s greatest challenges with a tailor-made solution.


Empower teams to learn new skills with an on-demand, gamified platform.


Build stronger patient and member relationships on a connected platform.

Advisory Services

Get technical support from Salesforce architects, designers, and developers.

Why are surveys important in Salesforce?

Surveys have always been an important aspect of maintaining a good customer relationship . For a product whose stock symbol is “CRM” (customer relationship management), surveys were a feature that Salesforce left to other vendors for quite a long time. Previously, if you wanted to do surveys with Salesforce, you had to use a third party product …

What is a simple survey?

Simple Survey from Internet Connections is a more “native” survey product on the AppExchange. First introduced in 2013, the product has been regularly updated to take advantage of Salesforce enhancements and changes. It lives up to its name, being developed primarily for one-click single question surveys embedded in an email. The primary question types are Net Promoter Score (NPS), Customer Satisfaction (CSat), and Thumb Up/Thumbs Down. Instead of Communities, the surveys are hosted on a Salesforce Sites page. The default mode is to embed the survey in an email. Then the response is a single click.

Is Salesforce Surveys a no code solution?

The initial product was a no-code solution, with all of the survey design and analytics done within a special Survey Builder (a flow application).

Can you add a survey to a Salesforce community page?

There is a Survey lightning component that allows you to add the survey to any community page, allowing anyone with access to the page to take the survey. For the rest of the Salesforce world (except for Health Cloud customers), you could have one single survey active at a time in your org.

Can survey responses be mapped to fields on other salesforce objects?

The data in survey responses is more accessible. Any survey response can be mapped to fields on other salesforce objects. Following the case example, a survey sent after a closed case can map an overall score back to the Case record.

Where is the data from a survey stored?

Data related to the survey is stored in the Survey Subject record and can be used to personalize the survey itself. For instance, a case-related survey can show the Case Number and the name of the Case Agent.

Is SurveyMonkey compatible with Salesforce?

In August 2019, GetFeedback was acquired by SurveyMonkey, another leader in surveys with an AppExchange product. SurveyMonkey’s integration with Salesforce is good, but not native.

Salesforce Surveys for Admins

Translate, automate, and evaluate your surveys with Salesforce Surveys.

Design and Distribute Surveys with Salesforce Feedback Management

Use Salesforce Surveys to follow-up with customers who contacted support via live chat.

Automated Survey Invitations with Flows

Use automation to enhance survey response rates and engage customers better.

Tableau CRM Customer Lifecycle Analytics

Use analytics templates to gather actionable insights from survey responses.

Welcome Your Participants

Erin is ready to get this survey started! She keeps it simple for now and can always add more features later.

Ask Away

Erin starts with six basic questions, but she fears that the participants might lose interest if the survey runs into multiple pages. So, she decides to keep more than one question in two of the pages. Here’s how she does it.

Enjoy the First Look

Erin clicks Preview to step through her survey just like a regular participant. While responding to the survey, Erin notices that she automatically moves to the next page on answering the last question on the page. Remember, Erin turned on Auto-Progress, this will surely save her participants a few clicks!

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.


Leave a Comment