How much does salesforce customer community cost


A basic, self-service customer Community package would cost $2 per login or $5 per member. A customer community plus package with roles, a delegated administration, and customizable dashboards and reports would cost $6 per login or $15 per member.


How expensive is Salesforce?

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How much does Salesforce cost per month?

Salesforce Pardot offers four marketing automation plans. Costs start at $1,250 per month for 10,000 contacts, but there’s a lot to know.

How much does sales force cost?

Small Business Solutions

  • Essentials: $25/user/month. All-in-one sales and support app
  • Sales/Service Professional: $75/user/month. Complete sales/service solution for any size team
  • Pardot Growth: $1,250/org/month. Suite of marketing automation tools for any size team

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How much does Salesforce community cost?

Salesforce Communities pricing: Customer Community: $2 per login or $5 per member/month. Customer Community Plus: $6 per login or $15 per member/month. Partner Relationship Management: $10 per login or $25 per member/month.

What is Salesforce customer community plus?

Customer Community Plus. Business-to-consumer experiences with external users who need access to reports and dashboards and need standard sharing. The Customer Community Plus can be used with person accounts.

What is the difference between customer community and customer community plus?

Customer Communities licenses allow you to collaborate with customers, on things like support cases and account administration. Customer Communities Plus is aimed in the middle, at more robust customer collaboration and exposure of many more Salesforce objects and the sharing model.

What is Salesforce Partner community?

The Salesforce Partner Community is a portal built and maintained specifically for Salesforce partners. It’s where these partners manage their business, learn best practices, get support, and engage with Salesforce employees in a secure environment.

What does community license mean?

Community License means a limited license that may be granted to an individual End-User (defined below), entity, or organization, and that is subject to the significant limitations on use set forth in Section 4.2(l).

How do I create a customer community in Salesforce?

How to create communities in salesforce? To create communities go to setup -> Build -> Customize -> Communities -> Manage Communities -> and click on New communities button . And enter name, description and url and click on create button.

How many types of communities are there in Salesforce?

An organization can build a community to meet any number of needs, but there are three main community types in Salesforce: Customer communities. Employee communities. Partner communities.

What is the difference between customer community and partner community in Salesforce?

Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.

What is Salesforce communities used for?

What are Salesforce Communities? Salesforce is a San Francisco based company that provides customer-relation management (CRM) software solutions. Above all, Salesforce communities are brand spaces that work to facilitate collaboration and connection for employees, business partners, and customers.

How much does it cost to be a Salesforce partner?

As for the new annual program fee, entry-level partners will be charged $1,000 per year. The cost jumps to $5,000 for Silver partners, $15,000 for Gold and $20,000 for Platinum.

Who uses Salesforce communities?

Companies using Salesforce Community Cloud for Customer Experience include: Walmart Inc., a United States based Retail organisation with 2300000 employees and revenues of $572.75 billion, AmerisourceBergen Corp., a United States based Healthcare organisation with 41000 employees and revenues of $189.89 billion, CIGNA …

What is the difference between portal and community in Salesforce?

Portals essentially gave external users (partners, customers, etc.) the ability to access Salesforce whereas Communities is aimed at connecting the right people (whether internal users, partners, or customers) together within Salesforce.

Can you pay for Salesforce monthly?

Despite Salesforce prices being broken down on a monthly basis, paying month-to-month is not an option. Each available plan is billed annually, so…

Can you use Salesforce for free?

Unfortunately, Salesforce does not offer a free plan. However, if you’re wary about purchasing the software for a full year without having a chance…

How much does Salesforce cost on average?

The average cost of Salesforce varies depending on your needs. The price ranges from $25 per user per month to over $300 per user per month, so you…

What is the cheapest Salesforce license?

The cheapest Salesforce licenses are the Sales Cloud and the Service Cloud, which individually cost $25 per user per month.

Is Salesforce expensive?

Compared to other top CRM providers, Salesforce isn’t expensive, but it isn’t super cheap, either. With a price range of $25 per user per month to…

Is Salesforce the best CRM?

Salesforce is considered one of, if not the best CRM software choices on the market today. Between the robust customer support options, the vast ca…


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Can anyone please let me know the pricing (cost) of Salesforce Customer Community and Partner Community? One of my clients is looking to implement the same.


Regarding Salesforce Community License Pricing, found the below page on Salesforce, but it does not provide information (for both Customer Community and Partner Community) such as how many users are supported in the given pricing, extra cost (pricing) for more users etc.


Agree with @mark , Community pricing depend on its useage like Count of active community users, Traffic, Objects permissions etc.


However, one way Salesforce bills for Communities is by the log-in. If you have a modest 200 “unique” partner log-ins per month, the list price for Salesforce Communities is $30,000 per year. As the number of log-ins increases, so does the price. If you have 5,000 log-ins per month, the price is $420,000 per year.

Customer Community Plus

Quickly build connected customer portals, service communities, and help centers.

Included Support

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Additional Support

Our Premier and Signature Success plans offer increased support for additional fees, with features like 24/7 support and expert coaching sessions.

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Deliver connected content and sites across every digital experience — fast.

Experience Cloud

Salesforce’s digital experience platform (DXP) is built on the Customer 360. Experience Cloud helps you deliver connected digital experiences — fast. Reinvent the customer experience, engage more customers, and accelerate growth across any industry with data-driven sites, portals, and mobile applications.

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Partner Relationship Management Solution : Deliver the same tools that makes your internal team successful to your partners.

What do others say about Salesforce Experience Cloud pricing?

“Especially, if you’re in the very early stages of creating a startup and you’re on a tight budget. If you have wiggle room- I say, YES.”

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Included Support

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Additional Support

Our Premier and Signature Success plans offer increased support for additional fees, with features like 24/7 support and expert coaching sessions.

CPQ for Partner Communities

Accelerate your channel sales and make it easy for partners to sell your products and services.

CPQ for Customer Communities

Build branded help centers, communities, and portals connected to your business data.

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Complete constituent relationship management (CRM) for nonprofits. Includes all the features in Sales Cloud and Service Cloud, plus a nonprofit industry-specific data model, objects, and capabilities. The first 10 subscriptions are free with the Power of Us Program.


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