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What is Heywire LiveText in Salesforce?
HeyWire LiveText is now Salesforce LiveMessage – the conversational messaging channel for Salesforce Service Cloud. HeyWire provides the LiveText messaging channel that today’s customers prefer, and businesses need in order to increase customer satisfaction and reduce costs.
Why did Salesforce buy Salesforce cloud services?
Why Salesforce bought them: Salesforce has recognized the need for industry-specific Clouds for many years. Salesforce had built Financial Services Cloud, Health Cloud on their core platform, and organized the bulk of their consulting partners into industry niches.
Why did Salesforce buy ExactTarget?
ExactTarget had been running 13 years, pre-acquisition, and a 2000-strong organization when they joined the Salesforce family. ExactTarget was the robust foundation Salesforce was seeking as the backbone for their enterprise Marketing suite. As a bonus, ExactTarget had acquired Pardot 6 months previously.
Why Salesforce bought VLocity?
One-line Pitch: “Vlocity is built natively on the Salesforce Platform and it is a leading provider of industry-specific solutions” Why Salesforce bought them: Salesforce has recognized the need for industry-specific Clouds for many years.
What banks have been burned in the Archegos fire sale?
NEW YORK/ZURICH (Reuters) -While banks including Goldman Sachs, Morgan Stanley and Deutsche Bank were able to exit their trades with Archegos Capital relatively unscathed, Credit Suisse and Nomura have been burned in the fire sale. The blowup of the Archegos fund, a family office run by former Tiger Asia manager Bill Hwang, is still reverberating across the financial system, with global banks so far standing to lose more than $6 billion. Switzerland’s Credit Suisse and Japan’s Nomura are expected to bear the brunt of that.
Who is the editor of Zacks Friday Finish Line?
Interested in IPOs? Check out the special edition of Zacks Friday Finish Line below, where Editor Maddy Johnson and Content Writer Ryan McQueeney interview Kathleen Smith of Renaissance Capital about the IPO market in 2016 (see part two here).
Is Heywire part of Salesforce?
salesforce.com, Inc. CRM has struck a deal to acquire HeyWire, a cloud-based messaging platform for consumers. According to a blog posted by HeyWire’s CEO, the company will be incorporated into Salesforce’s Service Cloud business on the completion of the transaction. However, the terms of the deal were kept under wraps.#N#About HeyWire#N#Founded in 2009, the company innovates and improves the way people communicate. HeyWire enables organizations to deliver messages through the 1-800 line, thereby meeting the company’s and employees’ BYOD (Bring Your Own Device) communication needs.#N#Benefits for Salesforce#N#The mobile messaging capabilities of HeyWire will empower Salesforce to build a strong marketing platform. The deal will give Salesforce a competitive advantage against traditional cloud computing companies such as Microsoft MSFT and Alphabet GOOGL.#N#The acquisition will also add value to Salesforce’s existing portfolio. Not only will it enhance the process efficiency of both the companies, but also make the CRM platform more efficient in handling sales, marketing and service functions.#N#This acquisition will make it easier for salesforce.com to tap the cloud-based business space. The company is looking forward to the global expansion opportunities that this acquisition is likely to provide.#N#Cloud technology is being increasingly adopted by businesses to innovate and drive growth. Gartner predicts that around $677.0 billion will be spent on cloud services between 2013 and 2016.#N#Further, according to Centaur Partners, SaaS and cloud-based business applications are likely to grow from $13.5 billion in 2013 to $32.8 billion in 2016, reflecting a compound annual growth rate (CAGR) of 19.5%.#N#We believe that this acquisition will help Salesforce gain significant market traction in this space.
About
HeyWire LiveText is now Salesforce LiveMessage – the conversational messaging channel for Salesforce Service Cloud.
Details
HeyWire provides the LiveText messaging channel that today’s customers prefer, and businesses need in order to increase customer satisfaction and reduce costs. HeyWire’s award-winning solutions for Salesforce-powered businesses directly connect customers to brands by LiveText-enabling existing 1-800 and business phone numbers.
1. Slack
One-line Pitch: “Make work life simpler, more pleasant and more productive. Slack is the collaboration hub that brings the right people, information and tools together to get work done.”
2. Tableau
One-line Pitch: “ [Tableau] make breakthrough products that change the way people use data.”
3. Mulesoft
One-line Pitch: “MuleSoft provides a software platform that enables organizations to easily build application networks using APIs…the digital glue that allows applications to talk to each other and exchange data.”
4. Demandware
One-line Pitch: “Demandware provides enterprise cloud commerce solutions that empower the world’s leading retailers to continuously innovate.”
5. ExactTarget
One-line Pitch: “ExactTarget provides on-demand one-to-one email marketing software applications.”
6. ClickSoftware
One-line Pitch: “ClickSoftware improves the efficiency and effectiveness of field service organizations and mobile workforces. Real-time operational intelligence delivers real business value.”
7. Vlocity
One-line Pitch: “Vlocity is built natively on the Salesforce Platform and it is a leading provider of industry-specific solutions”