How does salesforce support login to our instance

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Salesforce Admin Login You should go to Setup, enter ‘Users’ into the quick find box and click ‘Users’. If you have an Enterprise Edition or higher then you will be able to perform Salesforce Admin login as user.

Salesforce Lightning

Log in to Salesforce. In the upper right, click your image (avatar) and then click Settings. In “Quick Find” search field, enter “Grant” and click Grant Account Login Access. Set the Access Duration option to Salesforce.com Support.

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Answer

How to login to Salesforce?

So, how to login Salesforce? The easiest and the most convenient way is to go to the login page and provide your login data; the username and password. If you want to stay logged in, just check the “Remember me” option. Click “Log In” and you’re there!

What to do if Salesforce login as user procedure is not working?

If you cannot handle the Salesforce login as user procedure, your system administrator might need to perform the Salesforce login procedure to see what the problem is. This option is not available in all Salesforce solutions, but only in:

How do I contact Salesforce tech support?

You can call Salesforce tech support during local business hours, five days a week. The phone numbers are listed in the Help & Training portal. Just click the “Contact Support” link to access the phone numbers.

Do you have the power of Salesforce management?

You have the information, all you need to do is just to insert them into the screen and that’s it; all the power of Salesforce management is in your hands. It may sound strange, but many users face challenges when trying to log in, so if that’s you, you are not alone.

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How do I enable login option in Salesforce?

0:020:46Enable Administrator to Log in as Any User | Salesforce Developer SupportYouTubeStart of suggested clipEnd of suggested clipOnce in setup type login access policies in the quick find box. In the login access policies sectionMoreOnce in setup type login access policies in the quick find box. In the login access policies section check the box for administrators can log in as any user. Admins can now log in as any user.


How do I access Salesforce support?

Salesforce ClassicClick on your name from the top-right header menu.Choose My Settings from the list.Select Personal from the left-hand menu.Select Grant Account Login Access from the Personal sub-menu.Find CRM Team Global Limited Support in the list of organizations to provide access to.More items…•


What is Grant account login access in Salesforce?

What is Grant Login Access ? Grant login Access in salesforce.com provides a way to login in to customers and users account using our login credentials for a specific time period by an administrator.


How Salesforce admin can login as any user?

In Salesforce Classic Click Setup. Enter Login Access Policies in the Quick Find box. Select Administrators Can Log in as Any User. Click Save.


How do I login as a customer in Salesforce?

How to Enable Customer PortalFrom Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings.Click Edit.Select Enable Customer Portal.Click Save.Continue setting up the portal.View of Customer Portal after Enable.Click Edit.More items…•


How do I give access to support?

1:103:44How to Grant Login Access to Support | Salesforce, Marketing Cloud …YouTubeStart of suggested clipEnd of suggested clipMake sure administrators can log in as any user is enabled then navigate to the users. And you’llMoreMake sure administrators can log in as any user is enabled then navigate to the users. And you’ll see there’s a login button next to each of your users.


How do I give someone access to my Salesforce Sandbox?

In the sandbox, you can create an user by going to setup>manage users>users and create an user record with the third parties email id, select the correct profile & role so that the third party user will have necessary access to sandbox.


What is grant access?

Definition of grant/deny access to : to give/refuse permission to see He was granted/denied access to the report.


How does sharing rules work in Salesforce?

There are 2 types of Sharing Rules in Salesforce based on which records to be shared:Owner Based: Owner based shares the records owned by certain users. Owners can be identified through public groups, roles and roles, and sub-ordinates.2. Criteria Based: Criteria based shares the records that meet certain criteria.


How do I login as user?

AnswerHold ‘Shift’ and right-click on your browser icon on the Desktop/Windows Start Menu.Select ‘Run as different user’.Enter the login credentials of the user you wish to use.Access Cognos with that browser window and you will be logged in as that user.


What permission is required to login as another user in Salesforce?

Go to Setup>Security Controls>Delegated Administration and create a new Delegated Group and check the checkbox “Enable Group for Login Access”. Then, add the users as delegated administrators.


Can delegated admin login as another user?

Enable delegated administrators to manage users in specified roles and all subordinate roles. You can assign specified profiles to those users, and log in as users who have granted login access to administrators.


How to login as admin in Salesforce?

You should go to Setup, enter ‘Users’ into the quick find box and click ‘Us ers’. If you have an Enterprise Edition or higher then you will be able to perform Salesforce Admin login as user. Go and click ‘Login’ next to the user you would like to proceed with.


How to enable Salesforce Mobile?

To enable Salesforce Mobile login just go to the Salesforce App in your smartphone and enter your login credentials. Also, you may check out the trailhead to get started with Salesforce Mobile App.


What to do if Salesforce password recovery doesn’t work?

If the link for password recovery doesn’t work, the only option to recover your password is to contact your system administrator with this request. If the first troubleshooting stage didn’t help, move to the following option: Salesforce cookies should not be blocked.


Can you send emails to Salesforce if you are logged in as another user?

If a user is logged in as another user, this option is blocked to prevent a further lockdown. No emails. Once you are logged in as a certain user, it will not be possible to initiate any email sending on behalf of the Salesforce application. The only exception is given to users whose email addresses are verified.

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