Salesforce has its own news processing platform that collects RSS feeds. This information is processed to filter out Spam and inappropriate content. If this platform does not find relevant content for an Account, A third party news provider is queried.
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How does news work in Salesforce?
Give your sales reps instant access to relevant, timely news about customers, partners, and competitors. News appears on accounts, contacts, leads, opportunities, and the Home page. It’s likely that News is already enabled for you, but you can turn it off.
How do I create a news feed in Salesforce?
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News Feed URL
Returns a URL to the feed elements for all feeds for the context user.
News Feed Is-Modified
This feature is available through a Feed Polling pilot program. This pilot program is closed and not accepting new participants.
News Feed Elements
All feed elements from all groups the context user either owns or is a member of, as well as all files, records, and users the context user follows. Use this resource to get information about feed elements and to post feed elements.
What is news component in Salesforce?
Only available in Salesforce Lightning Experience , the News Component allows users to see news articles from the past 30 days. This can be displayed on the Account, Contact, and Lead detail pages, as well as on the homepage. These news articles focus on the industries the user works with providing insights into customer, partner, and competitor activities.
How to improve the quality of your news?
Improving the Quality of Your News – Making it Relevant for You. Ensure Account records are accurate: Account name should match the company name with correct spelling, no abbreviations , and no special characters . Ensure Account records are complete: Website information should be included on the Account Detail page.
Does Salesforce have RSS feeds?
Salesforce has its own news processing platform that collects RSS feeds. This information is processed to filter out Spam and inappropriate content. If this platform does not find relevant content for an Account, A third party news provider is queried.
What is Newsfeed?
NewsFeed aims to solve the complexity of making product announcements to a large group of employees or a community of users. Associate tags, URLs and view click analytics around your posts.
What is Salesforce Labs?
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they’ve created with the customer community. Inspired by employees’ work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects – these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards – salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.