Salesforce Platform (also known as Force.com) is a platform as a service (PaaS
Table of Contents
Platform as a service
Platform as a Service or Application Platform as a Service or platform-based service is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.
) that allows developers to create add-on applications that integrate into the main Salesforce.com application. [failed verification] These third-party applications are hosted on Salesforce.com’s infrastructure.
What is the Salesforce platform?
The Salesforce Platform is the foundation of our services. It’s powered by metadata and made up of different parts, like data services, artificial intelligence, and robust APIs for development. All our apps sit on top of the platform.
What is Salesforce core services?
Salesforce provides a core set of services to all our customers in the multitenant cloud. No matter the size of your business, you get access to the same computing power, data storage, and core features.
How can I get more information about Salesforce?
Get an overview of what Salesforce can do for your business in our product demos. Try Salesforce free for 30 days — no credit card required, no software to install. Want to learn more about Salesforce? Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back.
What is Salesforce and why should you care?
To put it simply, we bring companies and customers together. Salesforce helps break down technology silos in your organization between departments so no matter where they are, employees in marketing, sales, commerce, service, and IT share a single customer view.
What makes up the Salesforce platform?
The Salesforce platform is the foundation of our services. It’s powered by metadata and made up of different parts, like data services, artificial intelligence, and robust APIs for development. All our apps sit on top of the platform.
What is difference between internal and external users in Salesforce?
Internal license types are built with one use case in mind: a company employee or consultant that needs access to company data in the Salesforce org. External license types are created for a multitude of use cases and include an added security level not available with internal licenses.
What is internal user in Salesforce?
Public Group – All Internal Users – contains all the internal users in your organization. I mean all internal salesforce users excluding partner portal and customer portal users. I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
What is the difference between Salesforce and Salesforce platform?
Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like… Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality.
What is internal and external security in Salesforce?
Internal license types are built with one use case in mind: a company employee or consultant that needs access to company data in the Salesforce org. External license types are created for a multitude of use cases and include an added security level not available with internal licenses.
What is default internal access in Salesforce?
The default for internal users is Public Read Only. To change the organization-wide defaults for external access to the user object: From Setup, in the Quick Find box, enter Sharing Settings , then select Sharing Settings.
What are the types of internal security in Salesforce?
Further, there are five types of record-level security: org-wide defaults, role hierarchy sharing, sharing rules, manual sharing, and Apex-based sharing. These five control access to sets of records or even an individual record to people who don’t own those records.
Who are considered as external users in Salesforce?
External users include:Authenticated website users.Chatter external users.Site users.Customer Portal users.High-volume Experience Cloud site users.Partner Portal users.Service Cloud Portal users.
How do I convert internal user to external user in Salesforce?
In Salesforce Classic Click Setup | Security Controls | Sharing Settings. Click Edit. Change the ‘Default External Access’ of the User object to Public Read Only. Click Save.
What is the Salesforce Lightning platform?
Lightning (Salesforce Lightning) is a component-based framework for app development from Salesforce.com that is designed to simplify processes for business users, who typically do not have programming experience.
What is a Salesforce standard platform user?
Users with a Salesforce Platform user license can access all the custom apps in your organization. Each license provides more storage for Enterprise, Unlimited, and Performance Edition users. Note To view articles, a user must have the AllowViewKnowledge permission on their profile.
Does Salesforce Platform license limitations?
The limitation is covered in such a way that there is no permission to access the standard functionality is under the Customer Relationship Management System but they are responsible for allowing access to the platform functionality such as custom tabs, reports, documents, and contacts.
What is Salesforce 360?
Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.
How to contact Salesforce support?
Contact us. Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back. Request a call. Contact a salesforce.com Support or Sales Representative. Demo: CRM Introduction. See it in action. Get an overview of what Salesforce can do for your business in our product demos. Watch demos.
How long is Salesforce free?
Try Salesforce free for 30 days — no credit card required, no software to install.
What is Salesforce platform?
The Salesforce Platform is the foundation of our services. It’s powered by metadata and made up of different parts, like data services, artificial intelligence, and robust APIs for development.
Why is Salesforce so fast?
Part of the reason you can move so fast on the platform is that Salesforce knows how to store and serve you that metadata immediately after you create it.
What is multitenancy in Salesforce?
Salesforce provides a core set of services to all our customers in the multitenant cloud.
What is API power?
The core of the API’s power is that all of your data and metadata is API enabled. This might not seem like a big deal right now, but the API gives Salesforce a huge amount of flexibility. It lets you move beyond the normal idea of business software and build unique and creative solutions for your company. Check out this video for an example of just how far you can take it.
What is metadata in Salesforce?
To put it simply, metadata is data about data. Wait. That’s not simple at all. When we say data about data, we’re really talking about the structure of your Salesforce org.
Is Salesforce a cloud company?
Salesforce is a cloud company.
Can you use Salesforce with Minecraft?
While it’s truly amazing that you can integrate your Salesforce data with Minecraft, there are also many practical applications for the API. Every time you use Salesforce, whether you’re using standard functionality or building a custom app, you’re interacting with the API .
What is Salesforce used for?
Salesforce can also help you build connected brand journeys that adjust based on your customer’s interactions, and give them the most helpful personalized experience . Learn more about Marketing Cloud here.
Who is the CEO of Salesforce?
Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognize our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do?
Why do customers trust Salesforce?
Today’s customers want to trust they’re getting what they need from you, when and where they need it. They want experiences to be effortless, and they’re loyal to brands they can count on. The connected customer experiences Salesforce helps you to create ensure that trust.
What is Customer 360?
Customer 360 includes apps for marketing, sales, commerce, and service to help propel business forward — plus Slack to connect customers, teams, and partners.
Why do companies come to us frustrated or overwhelmed by their customer data?
Many companies come to us frustrated or overwhelmed by their customer data because it’s not sharable, readable, and it does not tell the story of who their customer is or what they want. For example, sales doesn’t share knowledge or data well with marketing; marketing has no knowledge of when a customer has contacted customer service.
How long is the Salesforce video?
This three-minute video explains how Salesforce technology brings customers, partners, and your brand together across teams – anywhere.
What is AI integration?
Artificial intelligence (AI) integration helps your team plan and optimize every customer interaction. You can quickly and easily make data-backed decisions about new customer segments you want to target.
What is Salesforce platform?
As a unified secure and scalable platform which can be customized and upgraded according to business needs and requirements, Salesforce extends the outreach for core business activities. The point-and-click development language, inbuilt workflow, configurations, no infrastructure overheads, and integration tools all empower businesses to solve their core problems and leave the rest to the vendor.
What is Salesforce business?
Salesforce® is a cloud-based enterprise platform by Salesforce.com, Inc., a global cloud computing company that provides easy to use Salesforce business applications that help you create relevant customer experiences by staying connected with customers, prospects, partners, sales, and market services globally.
What is tableau platform?
Tableau platform is a suite of products, part of the Salesforce ecosystem, aimed to support an all-inclusive Business Intelligence analytics and data visualization across data management processes. The Tableau suite consists of several solutions working for various aspects of business operations: Tableau Prep, Tableau Desktop (as part of Tableau Creator), Tableau Server, Tableau Online, Tableau Public, Tableau CRM (part of Salesforce CRM), Tableau Data Management, Embedded Analytics among the biggest. They all are designed for robust interactions and visual analytics to receive insights from data across the organization.
What is Salesforce 360?
Introduced in 2018, Salesforce Customer 360 is an integrated CRM platform, a set of united portfolio of services, technology and APIs, like mobile, AI, blockchain, security, etc. designed to integrate Salesforce apps and data across the entire organization and deliver connected personal customer experiences. Salesforce Customer 360 unites customer data across sales, marketing, customer service, etc. by utilizing MuleSoft to connect to various data sources inside and outside the CRM and put them into a single view; by applying Einstein AI to automate tasks and get predictive analytics; by using Tableau for data visualization and meaningful insights.
What is Salesforce marketing cloud?
One of the most anticipated Salesforce products, Salesforce Marketing Cloud helps businesses make smarter data-based decisions, as well as drive sales and close deals through multi-channel communications.
What is Einstein in Salesforce?
Built into the Salesforce Platform, Einstein is an artificial intelligence (AI) technology that helps users improve their customer’s experience with predictive analytic capabilities. Being data-, modeling- and production-ready, which means AI spares the user’s time and efforts on data preparation, it fits easily into an organization or an additional development. It is now available within Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, Analytics Cloud, IoT and Community Cloud.
What is Salesforce Lightning?
Salesforce Lightning is a service platform (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. A Lightning experience delivers out-of-the-box tools to automate business processes, creates custom business logic, customizes user interface, integrates with third-party applications, and provides responsive layouts, making it easier to build responsive applications for any device.
What are the advantages of Salesforce?
One of the most significant factors and advantages of Salesforce technology is that it is completely cloud-based technology. There is no installation or maintenance hassle involved.
What is Salesforce CRM integration?
and mobile and web applications. Diversity: Salesforce CRM provides diverse modules like sales, marketing, analytics, etc.
What is Apex used for?
Apex is a programming language similar to Java, used to develop and enhance the Salesforce CRM application. It is used to access data from the CRM’s database and manipulate it as well by using an API (application user interface). Developers also use it to customize and personalize the application as per the requisites of the business. It is very easy to control and execute flow, add business logic, trigger various events, etc., by using simple stored procedures.
What is Salesforce cloud?
The cloud computing service that specially looks into Customer Relationship Management is called Salesforce. The cloud platform used in salesforce technology is Software as a Service (Saas). This helps in connecting with existing and future customers and partners in business. The relationship with the customers can be maintained well with this technology, and new customers can be created. Also, existing customers remain loyal due to the easiness of business. The platform integrates all the domains such as marketing, sales, customer service, supply chain, data analysis, and many others so that customers can have an integrated view of the business.
What is CRM in business?
As the name suggests, Customer Relationship Management (CRM) is an application that manages the company’s relationship with its customers. In other words, CRM is a tool through which the company and its employees can analyze customer interactions, churn rate, buying patterns by maintaining a database.
Is Salesforce a good CRM?
Concluding, Salesforce technology is one of the best CRM tools and technology and is still up coming with more and more enhancements. It’s a hassle-free tool for better customer interactions and maintaining data because of cloud-based technology.
