How do you get started as a salesforce administrator


You can become a Salesforce Admin by taking a course that teaches you how to operate the Salesforce CRM software and then writing your certification exam. The best course to take on Salesforce CRM would be a practical type that exposes you to real-life work assignments and the like.

Step-by-Step Guide for Becoming a Salesforce Admin
  1. Decide on your training system. There are multiple training services available to help you become a Certified Salesforce Administrator that can work around you. …
  2. Use all available resources. …
  3. Take the exam!


Table of Contents

What is the average salary of a Salesforce admin?

Over the last 12 months, Salesforce admin jobs in the US have exceeded 3,240 and have grown at 34%. A Denver User Group survey of Salesforce admin salaries found that the average salary for uncertified people was $ 69,600, and the average salary for certified people jumped to $ 86,850. Annual variance due to Salesforce administrator certification.

What are the duties of a Salesforce admin?

Sample Job Description: Nonprofit Salesforce Administrator

  • Summary of position. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database.
  • Key Duties & Responsibilities
  • Skills Required
  • Experience

How to build a career in Salesforce?

You can refer the following resources for salesforce learning:

  • Trailhead by Salesforce itself, start learning for free no. Just create account and start learning.
  • Salesforce forum helps you with questions and answers and some topics in-depth
  • C R S Info Solutions, popular for project based training program and

Why do you need a Salesforce administrator?

Salesforce administrators work hard to achieve efficiency and promote productivity. They offer creative solutions, making Salesforce users happier and business more efficient. A good Salesforce administrator will not only execute what is requested, but will also make suggestions on how things can be done better.


How do I start a career as admin in Salesforce?

Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. … Listen to the Salesforce Admins podcast. … Learn more about Salesforce. … Connect online with Trailblazers. … Find a job in the Salesforce ecosystem. … Get hands-on at a Salesforce event.More items…•

How can I be a Salesforce administrator?

To become a credentialed Salesforce Administrator, you don’t need any other certifications. However, if you choose to become an Advanced Administrator, you’ll need to start with your Administrator Certificate. The Advanced Administrator exam builds on your Salesforce Admin knowledge and deepens it.

Can you get a Salesforce admin job with no experience?

There is a magical key to getting a job in Salesforce without experience, that is- “Having a certification is a qualification for Junior roles.” The junior role in Salesforce consists of 0-2 years of experience. Getting certified in Salesforce is a big step that allows you to be recognized for your skills.

Is it easy to become a Salesforce administrator?

Achieving the Salesforce Admin Certification is easier than most other certificates in the Salesforce sphere. Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard.

Can I start my career in Salesforce?

Key to getting a job if you have no experience is to get certified and some work experience. I recommend starting with the Salesforce Certified Administrator certification (see details below). Then is the tricky thing with experience and there are a number of things you can try to get experience (again see below).

How long it will take to learn Salesforce admin?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Does Salesforce admin require coding?

It also includes executive functions and problem-solving tasks. Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn’t require coding as a part of his daily task.

How hard is it to get hired at Salesforce?

How Hard Is It to Land a Job at Salesforce? As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.

Is Salesforce admin job hard?

No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.

Is Salesforce admin job stressful?

We get it! I talk to a lot of Salesforce admins in that same position every day, and I hear a lot about your frustrations and what’s stressing you out right now. Even in a candidate’s market, when employers are clamoring for your exact skill set, applying for jobs is STRESSFUL.

Which Salesforce certification is best for beginners?

As a beginner, the best certification to start with is the Salesforce Administrator certification. This will give you a good base for digging deeper into salesforce either on the customer-facing side or later on for the developer side.

Can I get a Salesforce job without a degree?

What you really should have is experience with the platform and certifications that show your expertise and knowledge of the Salesforce system. So while you can definitely have a Salesforce career without a degree, you will need to pursue more knowledge and learning in order to be successful.

1. Visit the official Salesforce Admins site

Exploring this website will give you access to pages and pages of resources for #AwesomeAdmins such as blog posts (like this one), a schedule of upcoming events and webinars, as well as tons of inspiration!

2. Listen to the Salesforce Admins podcast

Listen as Salesforce Admins just like you share their unique stories, bits of advice, and helpful tools for blazing their trail in the Salesforce ecosystem—and how you can find success along the way, too!

3. Learn more about Salesforce

Trailhead is the fun way to learn! Earn badges, points, and real-world credentials while you learn about all things Salesforce, hone your professional skills, and explore topics like equality in the workplace or the future of AI in business.

4. Connect online with Trailblazers

Visit the Trailblazer community and dive right in! This online community is where connection, discussion, and problem-solving all happen in real time, and you can be a part of it while getting support on your journey.

5. Find a job in the Salesforce ecosystem

There are many great ways to start or change your career in the Salesforce Ecosystem. The resources below are amazing jumping-off points as you’re considering or searching for a new position.

6. Get hands-on at a Salesforce event

Attending Salesforce events like World Tours, TrailheaDX, and Dreamforce are experiences like none other! Find one near you through the links below, start meeting your Ohana IRL, and get the hands-on Salesforce experience you want.

7. Join a local Community Group

Community groups are local to your area, and meet regularly so you can get to know your peers and how they are using Salesforce. You’ll love having a close-knit group of Trailblazers in your area!

1. Educate Yourself

Expand your knowledge of the Salesforce Platform whenever you can – try to learn something new every day. Whether that means self-training using Trailhead, getting your Salesforce certification, attending in-person events (post-pandemic) or online events/webinars – or any combination of these.

2. Get Involved with the Trailblazer Community

Join the online Salesforce Trailblazer Community. It’s a great place to learn and connect with other Salesforce Administrators and experts, get new ideas and learn best practices. Join the groups that make sense for how you are using Salesforce and ask questions within those groups. Go to the Answers tab and post a question.

3. Join Your Local Trailblazer Community User Group

Trailblazer Community Groups are local groups that are run by other Salesforce Admins in your geographical area – not by Salesforce. This is THE place to meet other Salesforce Admins and learn about how they are using the platform. Sharing information with other Salesforce Admins, asking them questions about how they solve issues, etc.

4. Attend Dreamforce

I have attended 16 Dreamforces and I have walked away from every single one with new relationships that have shaped my career. From inspirational keynotes, visionary ideas and announcements of new features, Dreamforce will change how you think about your business and the solutions that you are creating.

5. Use Social Channels to Your Advantage

Having a social presence gives you exposure to people beyond your normal reach. Tweet and follow those who tweet about Salesforce, join and participate in Salesforce networking groups on Facebook and LinkedIn. You are bound to learn something new and you might even build your own brand by helping others in those groups with your solutions.

6. Use Your Sandbox

A Sandbox is a copy of your production organization. You can create multiple copies of your organization without compromising the data and applications in your production organization. Sandboxes should be used for EVERY change. Test everything before deploying to production! You can even use a full Sandbox for onboarding new users.

7. Learn When to Say No!

Yes, you read that correctly. You are allowed to say No! Inevitably, someone in your organization is going to come to you and say, “Can Salesforce <insert just about anything here>?” The answer is most likely “Yes, it CAN”. It is your job as the Salesforce expert in your organization to evaluate if it SHOULD.


Over the past two decades as Salesforce has been adopted by more than 150,000 companies and other organizations to help manage customer and sales processes, the demand for qualified administrators to help manage Salesforce has increased dramatically.

What does a Salesforce Administrator do?

Because Salesforce can be used in a variety of ways, the role of a Salesforce admin can differ from organization to organization, and from industry to industry. But there are several roles a typical Salesforce admin fills in the work they do. They include:

Salesforce Administrator Certifications

There are four basic certifications designed for Salesforce Administrators. Earning each one demonstrates mastery of certain skills, expertise, and knowledge within the Salesforce platform.

The Benefits of Becoming a Salesforce Certified Administrator

There are four basic certifications designed for Salesforce Administrators. Earning each one demonstrates mastery of certain skills, expertise, and knowledge within the Salesforce platform.

Are you ready to take the next step?

By putting in the time and effort (and with help from some of the resources above) you’ll be ready to earn your certification and grow in your career as a Certified Salesforce Administrator.

What to do if you don’t have Salesforce?

If they don’t have a Salesforce Org, introduce them to the idea and let them know that non-profit’s get free user licenses from Salesforce. There is no better way to get real-life experience than to implement an actual ORG. Here is a trailhead that’ll help you get the skills required to become a NPSP Specialist.

How to get in touch with recruiters?

Step 4: Get In Touch With Recruiters 1 Connect with them on Twitter/Linkedin. 2 Send them email reminders every couple of weeks. 3 Visit them once a month

First – what is a Salesforce Administrator?

Put simply, Salesforce Administrators are people who help businesses get the most out of their Salesforce set-up. They are responsible for defining system requirements and customizing the platform to the needs of their business.

Certifications are more important than ever before

According to Mason Frank’s most recent Salesforce Salary Survey, 77% of professionals working with Salesforce hold at least one official certification, and 39% stated their salary increased after getting one.

Salesforce Administrator should master the art of communication

It doesn’t matter where you work in Salesforce, as an Administrator, Developer, or Architect, good communication skills will always be crucial to your success in a role.

A little time and a little patience

Becoming a Salesforce Administrator may take a little time. While many Salesforce Administrators got into the role because someone in a business needed to learn to support their new Salesforce implementation if you’re training to become a Salesforce Administrator on your own, it may take a little more time.

Salesforce Administrator is expected to put theory into practice

With many organizations hiring one or more people to take care of the administrative side of their Salesforce implementation, there’s plenty of opportunities to land a job as a Salesforce Administrator.

What is Salesforce admin?

A Salesforce Admin best understands how to make the platform work for their company’s goals. Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform.

How many customers does Salesforce have?

Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.

What companies use Salesforce?

Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

Is there a fee to take Salesforce certification?

After you pass the test, you’re a certified Salesforce administrator, and your career opportunities have expanded. But your learning doesn’t stop there. Maintain your certification on a specific schedule to keep your knowledge, skills, and abilities current.

Can a Salesforce administrator be just one person?

Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform. Make it as easy as possible for users of any technical level to use Salesforce. Stay updated on the platform’s new tools, capabilities, and updates.


What’s My Starting Point?

How Can I Get Prepared?

Can Superbadge Super Sets Help Me?

What’s My Time Commitment?

How Do I Ace The Exam?

Are There More Resources?

  • Yes, of course! Bookmark the Salesforce Admin Career Developmentpage where you can find all of the resources designed to help you grow your Salesforce Admin career. 1. Check out the Admin blog— This is the place to find best practices, tips and tricks, insights, and career advice for Salesforce Admins. 2. Subscribe to the Admin podcast —We’ve got i…

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