How do you check for duplicate contacts in salesforce


Use the NPSP Contact Merge Tool
  1. Find and select Contact Merge through the App Launcher ( ).
  2. Click Search Contacts to find contacts you would like to merge. …
  3. Enter the name of the duplicate contact in the search bar, then click Search. …
  4. In the Found Contacts list, select the contacts to merge. …
  5. Click Next.

Table of Contents

How to relate contact to multiple accounts in Salesforce?

Here are the steps you will need to go through:

  1. Find ‘Report types’ in Salesforce Setup using the search bar.
  2. Add the details, as shown below (you can copy them from this page). Ensure that ‘Deployed’ is selected.
  3. Define which objects should be included in the report, and how they relate to each other.

How to import contacts from Excel into Salesforce?

Part 2 Part 2 of 3: Importing a CSV File into Google

  1. Navigate to in a web browser. This is the website where you can manage your contacts over the internet.
  2. Make sure you are logged in to the correct account. …
  3. Click Import. It’s in the menu to the left side. …
  4. Click Select File. …
  5. Select your CSV file and click Open. …
  6. Click Import. …

How would you like to contact Salesforce?

How would you like to contact Salesforce? Request a call. Give us some info so the right person can get back to you. First name Enter your first name. Last name Enter your last name. Job title Please enter your title. Email Enter a valid email address. Phone Enter a valid phone …

How to work with your Salesforce contacts?

Most sales and marketing folk break the funnel down into three sections:

  • Top of funnel where you attract and acquire leads
  • Middle of funnel where you engage and nurture leads
  • Bottom of funnel where you qualify leads as sales-ready and acquire them as customers.

How do I find duplicate contact records in Salesforce?

Find duplicates across your org by running duplicate jobs. Use reports to share job results with others, and use duplicate record sets to merge the duplicates. Use information about completed jobs to track your progress in reducing duplicate records.

How do I manage duplicate contacts in Salesforce?

Merge Duplicate ContactsClick the Contact Merge tab.Choose a method to find duplicate Contacts: … Select up to three Contacts to merge.Click Next.Select one Contact as the Master Record. … Select the field values from any record to preserve in the final merged Contact. … Click Merge, then click Merge.

How do I run a report for duplicate contacts in Salesforce?

In Setup, use the Quick Find box to find Report Types.Create a report type, selecting Account, Contact, Lead, or Duplicate Record Set as the primary object. … Click Next.Relate Duplicate Record Items to the primary object that you selected.More items…

How do I filter duplicates in Salesforce?

How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: … Set the action you want to happen when records match.More items…

How do I prevent duplicate contacts in Salesforce?

In the Standard Lead Duplicate Rule, select Block instead of Allow. With the Standard Lead Duplicate Rule set to block duplicates, a rep can click to view duplicates of leads but can’t save a new lead. Prevent reps from creating duplicates of records they don’t have permission to view.

How do I remove duplicate leads in Salesforce?

In Salesforce Classic Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

How do you find duplicates through config for custom objects in Salesforce?

How to use Duplicate Check with a Custom Object in Salesforce…Step 1 Add custom Object to DC Setup. … Step 2 Create a custom DC Check button in Salesforce Classic. … Step 3 Add the DC Check button to your custom Object Layout. … Step 4 Create a custom DC Merge button in Salesforce Classic.More items…

Can we remove duplicates in Salesforce reports?

In Salesforce Setup, search for Matching Rules on the left menu. Click New Rule to create a new rule or click Edit to edit an existing rule. Note: Rules that are active cannot be edited, deactivate the Duplicate rule and the Matching Rule to edit.

What is duplicate record in Salesforce?

A duplicate record set is a list of items identified as duplicates. It’s created when a duplicate rule or job runs. Let your Lightning Experience users merge duplicates by granting them access to duplicate record sets.

How Salesforce detect duplicates?

Salesforce finds and handles duplicates using a combination of matching rules and duplicate rules. Duplicate rules and duplicate jobs specify matching rules that determine how duplicates are identified. Duplicate sets and reports list the duplicates found.

How do you find duplicates in Salesforce lightning?

In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates.

How do you find duplicates in Salesforce flow?

3:046:12Salesforce Flow Extesion: Duplicate Record Check – YouTubeYouTubeStart of suggested clipEnd of suggested clipWe have the same first screen we’re instantiating the lead here. And then we’re going to drop in anMoreWe have the same first screen we’re instantiating the lead here. And then we’re going to drop in an action called check for duplicate records. I’m going to copy that and paste it into the label.

What is duplicate management in Salesforce?

The good news is that Salesforce has a nifty tool that can help. Salesforce Duplicate Management searches for existing records upon creation and edit, then alerts the user and adds potential duplicates to a report. Duplicate management consists of: Matching rules, the criteria for finding duplicate records.

What is the big deal about duplicates?

What’s the big deal about duplicates? Duplicate data results in unnecessary clutter, inaccurate reporting, and reduced efficiency. That’s a big deal for your organization’s efficiency and effectiveness in program management, fundraising, and communications.

What is NPSP contact merge?

With NPSP Contact Merge, you choose which contact to keep and what data to use from each duplicate contact. All related items from each contact, such as opportunities and payments, move to the newly-merged contact so that no data is lost.

Can matching rules catch duplicates?

Matching and duplicate rules are powerful, but real data is complicated and your rules may not catch more complex duplicates. For example, your rules may miss situations where a contact has changed their last name — like for marriage or divorce — or email address.

Can you merge contacts in NPSP?

If you use the standard tool, any merged contact in NPSP will end up with an anonymous household, so we recommend that you always use the NPSP Contact Merge. To merge contacts, a user must have security settings that allow them to delete contacts, access every field on contact records, and access both contacts.

How to Check Duplicates with Salesforce Reports

Use case: as a marketer, you consider any lead with the same email address a duplicate. You want to check how many leads have the same email address.

Unique Count Tips & Considerations

As I said before, the best way to prevent duplicates is by activating Salesforce duplicate rules but it will enable you to run a quick check.

Rules for Duplicate-Free Data

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

Activate a Matching Rule

We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.

Create a Custom Matching Rule for Contacts

For contacts, Maria wants to include fuzzy matching for the Mailing Street field.

Block Duplicates with Fuzzy Mailing Streets

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

Report on the Creation of Duplicate Accounts and Leads

Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.


Use these resources to learn more about matching rules and duplicate rules.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.


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